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BMW of West Chester
West Chester, PA
2,635 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,636 reviews
September 16, 2024
Professional, courteous and great job explaining the issues that had to be addressed and repaired. issues that had to be addressed and repaired. More
by domcianci
Verified Customer
September 16, 2024
Always a pleasure, helpful and professional, Melissa is certainly an asset to OTTOs BMW that makes my visits a very welcoming experience. certainly an asset to OTTOs BMW that makes my visits a very welcoming experience. More
by KWERREMEYER
September 16, 2024
Justice is terrific. He led me through the process and helped me choose the right car for me. My husband and I worked with him 10 years ago when we bought our car and I He led me through the process and helped me choose the right car for me. My husband and I worked with him 10 years ago when we bought our car and I was thrilled he was still there to guide me. BMW West Chester has been our BMW place for almost 20 years. They were through in trying to fix the car, then determining it was a total loss due to rodent damage to the wiring More
by Charlotteesibley
September 14, 2024
Bill and the team are responsive, thorough and go above and beyond to be sure the job is done right and the customer is satisfied. and beyond to be sure the job is done right and the customer is satisfied. More
by adele.audet
Employees Worked With
September 13, 2024
High expertise coupled with ability to understand my detailed thinking approach creates a high satisfaction working with Melissa and the service techs. Keep it up! detailed thinking approach creates a high satisfaction working with Melissa and the service techs. Keep it up! More
by JACKFRASER
Employees Worked With
September 13, 2024
Scott was super helpful in the purchase of our new X5. He made the initial order process easy, kept us updated as it was being produced, and made the pick-up process smooth and enjoyable! Would highly r He made the initial order process easy, kept us updated as it was being produced, and made the pick-up process smooth and enjoyable! Would highly recommend him! More
by T
Employees Worked With
September 13, 2024
Wonderful and very helpful group of professionals. Pen was amazing-patient and very knowledgeable about car technology . Pen was amazing-patient and very knowledgeable about car technology . More
by AAMMII49
September 11, 2024
Scott is great. He read my email and instantly searched for what i wanted and drive to Delaware to get the SUV. Purchase process was painless and fast. He read my email and instantly searched for what i wanted and drive to Delaware to get the SUV. Purchase process was painless and fast. More
by Hayes000
September 09, 2024
Had a very positive experience with Dan and the sales team. Very professional and seamless transaction team. Very professional and seamless transaction More
by CAMABILE50
September 09, 2024
Scott is an amazing person. He made the process of buying a car simple and enjoyable. He made the process of buying a car simple and enjoyable. More
by cp11
