BMW of West Chester

Melissa and the staff are always so helpful and informative. Melissa keeps me updated throughout the process and let’s me know what to expect. Always a great experience! informative. Melissa keeps me updated throughout the process and let’s me know what to expect. Always a great experience! More

Service was exceptional, and everything was taken care of. Check in was painless and the car was ready when promised. of. Check in was painless and the car was ready when promised. More

Always happy with the service at WC BMW. Always go above and beyond to address the issue and with great customer service! Thank you! Always go above and beyond to address the issue and with great customer service! Thank you! More

We can always count on Bill and his team to service our BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fi BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fixed. More

I had a great buying experience working with Scott. He has continued to be available pit sale. He has continued to be available pit sale. More

The service dept was quick and efficient, also very clean. Melissa was quick with the communication regarding my service. Thank you! clean. Melissa was quick with the communication regarding my service. Thank you! More

Great group of people. Straight and no nonsense. They make it a special experience with attention to detail! Not the first time ive worked with them nor the last Cheers Straight and no nonsense. They make it a special experience with attention to detail! Not the first time ive worked with them nor the last Cheers More

Scott made my purchase effortless. I have had great sales and service experience at BMW of West Chester. I have had great sales and service experience at BMW of West Chester. More

Caroline kept us updated and was very helpful. BMW service performed complete checkup. Overall excellent service. BMW service performed complete checkup. Overall excellent service. More

I usually do not write reviews, but felt I had to after this experience. We have bought and/or leased vehicles from West Chester BMW over the years and although they were good experiences, I must say leasi this experience. We have bought and/or leased vehicles from West Chester BMW over the years and although they were good experiences, I must say leasing our 2025X7 from Scott Gately was off the chart super great! We often hear about complaints and problems, but but not very often the opposite side of the coin. In this case I felt necessary to commend Scott for his professionalism, his enthusiastic attitude for his profession and his knowledge of the product. He took time and did not pressure us in any way, which is a pleasant experience in purchasing a vehicle. He covered all the features and options this car offers. He also took the extra effort and followed up with us after delivery to make sure everything was OK, and if we had any questions. I would definitely recommend visiting Scott if you are in the market for a nice vehicle. I guarantee you won’t be disappointed!! More