Ricky Deppen
Ricky Deppen at Toyota Direct

Ricky Deppen

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
37 Reviews
4.4

37 Reviews

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37 Reviews of Ricky Deppen

June 04, 2025

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Employee Rating

I’m a very long time customer and have been completely satisfied until my last visit. I wanted to 60,000 mile service and did not get it. Plus I suspect I was wrongly upsold. My car was returned to me More

by brent.rosenthal1
Service Price Transparency
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Recommend Dealer
No

May 24, 2025

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The Tocoma runs like a New car after the repair, which proves the mechanics did a good job. More

by jack_danford
Service Price Transparency
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Recommend Dealer
Yes

May 23, 2025

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Employee Rating

Love my truck and it is very wonderful, might have issues with only 800 miles but that is an issue with toyota not them. More

by cmeyer4478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 23, 2025

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It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
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Recommend Dealer
Yes

May 23, 2025

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Employee Rating

You have the wrong Emil and I’ve told you this many many times!!!! I’m not Judith!!! More

by pcockburn
Service Price Transparency
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Recommend Dealer
No

May 19, 2025

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Employee Rating

Convenience. Technician explains thing that must be done and things that can be done and its up to me to accept or decline. More

by radrey75
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Cottone

May 15, 2025

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Employee Rating

Cordial greeting. First time servicing new car here that was purchased at another dealership. Took longer than expected for the initial routine service. More

by chuckweiden
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Recommend Dealer
Yes

May 11, 2025

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They are the best. Always makes me feel like I am family. Best customer service. More

by jjrodock
Service Price Transparency
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Recommend Dealer
Yes

April 24, 2025

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It was good experience to be there, people were helpful. I'll definitely recommend friends. More

by riim40
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

April 07, 2025

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Employee Rating

Great service, from time of booking til my service was complete. Very friendly and informative. More

by waredaesha
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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