Ricky Deppen
Ricky Deppen at Toyota Direct
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Ricky Deppen

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
18 Reviews
4.4

18 Reviews

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18 Reviews of Ricky Deppen

December 15, 2024

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Employee Rating

Fast and friendly service. Done in about half the time quoted and came in under quote in price as well. More

by thenodrin
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Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox , I don't remember who assisted me, so I tried to give everyone 5 stars but the survey wouldn't let me

December 11, 2024

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Awesome work, I was in and out within an hour. Thank you so much for everything More

by angelique_barnes
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Recommend Dealer
Yes

December 04, 2024

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It was over 2 hours for an oil change. They put a sticker in the window for 5000 miles when it should be 10000. Also, the date to come back as early as February, 2025. More

by dougdrt
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Recommend Dealer
No

November 11, 2024

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Exceptional Customer Service that makes you feel well taken care of while you wait on your vehicle. More

by trmcday
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Recommend Dealer
Yes

November 08, 2024

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They have great service! It if fast! They always make me feel welcome! Friendly people and I love the popcorn and slushies. Thank you so much! More

by karkeyes1
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Recommend Dealer
Yes

October 20, 2024

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They check you in and never call you back, I never heard from my service advisor, and when I called back to see if my vehicle was done, he had "left early for the day" Also the female who took my call, spok More

by rkhouri1201
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Service Communication
Recommend Dealer
No

October 18, 2024

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Quick easy and professional. No gimmicks as well as polite and Courteous as possible. I will be back. More

by cordleadam
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Recommend Dealer
Yes

October 15, 2024

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The service department is always customer Service friendly. The department is clean and set up very nicely for efficiency. The people are very thorough at explaining services needed. More

by aaronschimming
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rodock, Joey Lyn Ronk

October 07, 2024

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Service was excellent. The service department has always addressed any issues and concerns I have had in a timely and positive manner. More

by crinehart1
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Recommend Dealer
Yes

October 04, 2024

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everything was done very quickly and professionally, the guys are very attentive, thank you very much More

by ganieva8120
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Recommend Dealer
Yes
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