John Marnell

ALL WENT GREAT AND PEOPLE WERE EXCEPTIONALLY HELPFUL. I HAVE BEEN COMING TO TOYOTA DIRECT FOR MANY YEARS. I HAVE BEEN COMING TO TOYOTA DIRECT FOR MANY YEARS. More

by jameshiss1 Verified Customer Verified Customer

Report | Print

Service manager tried to upsell me and played me stupid. I asked for conventional oil over synthetic and he gave me this song and dance about the engine may be harmed. I researched it and it said that it ca I asked for conventional oil over synthetic and he gave me this song and dance about the engine may be harmed. I researched it and it said that it can be done so I do not like being up sold. More

by clarkhknn Verified Customer Verified Customer

Report | Print

I have been taking my cars to Toyota Direct for decades. In particular, the service department, which has expanded greatly since the pandemic. Their staff is superb and always polite and helpful. The only r In particular, the service department, which has expanded greatly since the pandemic. Their staff is superb and always polite and helpful. The only reason I don't give a 5 star rating is that the cost has quadrupled in the last 2-3 years. More

by jlevy803 Verified Customer Verified Customer

Report | Print

Outstanding customer service. Friendly and high quality work. Reasonable prices. Always transparent about the work needed. Friendly and high quality work. Reasonable prices. Always transparent about the work needed. More

by mhwander68 Verified Customer Verified Customer

Report | Print

This is the best dealership, by far! ! All staff members are so friendly and helpful. They will stop anything they are doing to make sure the customer is taken care of. ! All staff members are so friendly and helpful. They will stop anything they are doing to make sure the customer is taken care of. More

by jjrodock Verified Customer Verified Customer

Report | Print

GREAT SREVICE! HANDS DOWN ONE OF THE BEST!!! RECOMMEND HIGHLEY!! MINDY SERVICE WRITER WAS EXCELLENT!! HANDS DOWN ONE OF THE BEST!!! RECOMMEND HIGHLEY!! MINDY SERVICE WRITER WAS EXCELLENT!! More

by clane9 Verified Customer Verified Customer

Report | Print

He was concerned about what the car needs and the use of my coupon.also the needs for the car in the future. my coupon.also the needs for the car in the future. More

by fthompson1254 Verified Customer Verified Customer

Report | Print

Excellent service! !! Would definitely recommend to any Toyota Owner in the area to come here and get all of their Service needs done here! !! Would definitely recommend to any Toyota Owner in the area to come here and get all of their Service needs done here! More

by tommytwotone37 Verified Customer Verified Customer

Report | Print

Wish I would have bought my new canary here instead of fighting with Buckeye Toyota fighting with Buckeye Toyota More

by ggregor01 Verified Customer Verified Customer

Report | Print

Very friendly advisor, John. the waiting area could improve and add more seating capacity and more drinks!! the waiting area could improve and add more seating capacity and more drinks!! More

by nobinrahut51 Verified Customer Verified Customer

Report | Print