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Toyota Direct - Service Center

Columbus, OH

4.2
758 Reviews

758 Reviews of Toyota Direct - Service Center

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February 11, 2025

Ryan GM called me to check in if I am having trouble with my car. I told my concerns and he kindly offered considerable options to trade-in my car I bought from Drive Direct months ago. He cared his customer More

by tzirareyhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cochems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ellsworth
February 11, 2025

I do not have any negative comment on the service I got from Toyopta Direct More

by kumarfelix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Servicing was good but not great. Intitially it was goo but it seems the actual problem not rectified. More

by arunreddy.paripati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Justin was extremely helpful and was able to assist with all my vehicle needs. Thank you for wonderful customer service More

by bsilverman0120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Bought my car and it’s been a good car. Thanks for great customer care. More

by julieburker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Best Toyota Direct service for the last year in 2024 and 2025 I believe it was good More

by cabdiraxiinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Canfora
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Tony took really good care of me on this visit! He’s indicative of the great service Toyota Direct gives and why I keep coming back. More

by greg.alfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony…I think was his name. Navy veteran. Took great care of me.
February 08, 2025

Fantastic employees, always a great experience will recommend to everyone I know.easy to set an appointment and car is always done on time.thaks Toyota Direct More

by mikristof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Lyn Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Very nice people that went above and beyond the inspection of the vehicle and took responsibility to replace parts More

by carey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana santos
February 07, 2025

Outstanding customer service. Friendly and high quality work. Reasonable prices. Always transparent about the work needed. More

by mhwander68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Lyn Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Toth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayna Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kotich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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