Toyota Direct
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 912 reviews
I really feel everything was great. I had no problems and I really feel everything was great. I had no problems and no issues. The dealership followed thrugh with all promises they made and did not treat me I really feel everything was great. I had no problems and no issues. The dealership followed thrugh with all promises they made and did not treat me like an idiot. More
I am a first time new car owner and I have to say that Toyota Direct was the first and only place I shopped for a new car. I was set on shopping around until I met Terry at Toyota Direct and now I am driv Toyota Direct was the first and only place I shopped for a new car. I was set on shopping around until I met Terry at Toyota Direct and now I am driving a new 2011 Camry. Terry was very helpful and curteous to my wife and I. We never would have thought that buying a new car would be that easy. Trust me when I say that my wife and I do not have the best credit but the staff at Toyota Direct worked with us and helped us drive away in our new car at a very reasonable price. I have and will continue to recommend Toyota Direct and Terry Gabrich to anyone I know in search of good customer service at fair price. More
Bob Daniels was very helpfull with the purchase of the New RAVE4. He helped get the price we could afford and showed us the complete usefulness of the RAV4. Also, the inventory was very good. We went to t New RAVE4. He helped get the price we could afford and showed us the complete usefulness of the RAV4. Also, the inventory was very good. We went to two other dearlers and did not find anything that we liked. More
Michael was kind, helpful and oh so patient. When I walked into the showroom, he was there to walk me through the whole process. I had already purchased a Camry from Direct, so I was back for my fifth walked into the showroom, he was there to walk me through the whole process. I had already purchased a Camry from Direct, so I was back for my fifth Toyota. Best, Bob Farrington More
This was our first time with Toyota Direct, we were greeted outside the building as well as inside. In the process three of your sales team helped us and all did so in a friendly yet professional way. greeted outside the building as well as inside. In the process three of your sales team helped us and all did so in a friendly yet professional way. Ricky Slusser stayed with us from beginning to end and worked to find us the best car in our price range. Thank you Ricky More
Team very clear on car options,protection package. Time Team very clear on car options,protection package. Time frame of purchase was short--- whole operation less than 2 hrs. Product knowlege was excella Team very clear on car options,protection package. Time frame of purchase was short--- whole operation less than 2 hrs. Product knowlege was excellant. Finance was open and clear on terms of the loan More
I have purchased 3 cars from Patti in the last two years and have been very satisfied with my experiences. She is fun to work with and always takes time to make sure I receive the information I need to mak and have been very satisfied with my experiences. She is fun to work with and always takes time to make sure I receive the information I need to make a decision. Chris has taken care of my "fleet" for some time. I have five Toyotas and he makes sure they are running in tip top condition. More
Just bought a new Prius from this dealer and LOVE it. I looked at Acuras for months before finally going to test drive the Prius. It really does get around 50 mpg. Both Will and Russell made every effort t looked at Acuras for months before finally going to test drive the Prius. It really does get around 50 mpg. Both Will and Russell made every effort to make me happy and explain all the features to me since I there are a lot of different things about a Prius. There was another salesman that helped me with the navigation system, cannot say that I would have bought the car if I had dealt with him from the beginning but I don't remember his name. Will and Russell always seemed to straight with me and I have not been disappointed with my car at all. The only really frustrated part of my purchase is that I had to put a hold on my car since they are in such a high demand and had to wait about 2 weeks before it came in but it was just as they described to me and so far I have no regrets. I have bought 3 cars from Germain Toyota before and cannot say that I wish I had gone back because Toyota Direct did take care of me. I would definitely recommend both Will and Russell to anyone family or friend that was looking to buy a Toyota. More
My experience with this dealer was nothing but the best. They went out of their way to se that all my needs were met. We even met with the general manager several times. These guys seem to enjoy their jobs They went out of their way to se that all my needs were met. We even met with the general manager several times. These guys seem to enjoy their jobs and it shows up in their approch to doing business. I would recommend them to every one. Thanks for the service.......... More
We were interested in a used car on their lot, tried to negotiate on the phone since we live far away. Greg wouldn't budge on the price beyond maybe a couple hundred dollars, which is a joke, as the car w negotiate on the phone since we live far away. Greg wouldn't budge on the price beyond maybe a couple hundred dollars, which is a joke, as the car wasn't worth the asking price. I asked Greg to ask his sales manager for the lowest price they'd take if it meant making a deal or not, which he agreed to do, but I never received a return call. We had a nice Toyota trade-in, could have picked up the car in a couple days, and probably would have bought it if they would have come down $1000, to the Edmunds True Market Value price. Guess they didn't have any interest in making a deal. They least they could have done is follow up with me, even if that was their lowest price. All the dealers think they can act like CarMax now. I will never pay asking price on a car, ever. I know the huge profit margins dealers make off suckers. I am not one. I just can't believe they ignored me. Bad customer service. We were serious shoppers, or we wouldn't have contacted them. I feel like Greg thought we were a waste of time. Their loss. More