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Toyota Direct
Columbus, OH
2,413 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,413 reviews
July 29, 2025
When I scheduled by phone, I was told tire rotation and oil change. It turned out to be more than that and a longer wait. Plastic seat cover and paper floor mat were left in my car. oil change. It turned out to be more than that and a longer wait. Plastic seat cover and paper floor mat were left in my car. More
by clpetryshyn
Verified CustomerEmployees Worked With
July 28, 2025
In and out in less than an hour so I was very happy with that aspect of things so we will be back. that aspect of things so we will be back. More
by jtweeks
Employees Worked With
July 28, 2025
Even when I bought our toyota in other dealer , the poeple here if professional and the Spanish language is the key for us . poeple here if professional and the Spanish language is the key for us . More
by Carlos
July 26, 2025
Fadi is a wonderful, helpful and easy-going man. I wish him success. Thank you I wish him success. Thank you More
by barbarwi
Employees Worked With
July 26, 2025
Meets expectations and excellent customer experience. My daughter looks forward to a service date so that she can enjoy the waiting room. My daughter looks forward to a service date so that she can enjoy the waiting room. More
by tzmeddy
July 25, 2025
Good place, have knowledgeable sales people and manager. The main manager was very good And flexible The main manager was very good And flexible More
by bassamkret
July 23, 2025
Great service. They always deliver. Would recommend to anyone wanting to service their Toyota. Very well run. They always deliver. Would recommend to anyone wanting to service their Toyota. Very well run. More
by whit9292
Employees Worked With
July 23, 2025
Friendly, professional staff, in a clean environment. Very thorough and efficient service department. Would recommend to friends. Very thorough and efficient service department. Would recommend to friends. More
by Steve S.
