Toyota Direct
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,214 reviews
We are very pleased with our Grand Highlander purchased from Toyota Direct. Even though our sales person, Robert Liniger, is not listed below, we would give him 5 STARS for his friendly welcome, his full from Toyota Direct. Even though our sales person, Robert Liniger, is not listed below, we would give him 5 STARS for his friendly welcome, his full attention to us, and his assistance in helping us secure our Grand Highlander. We had been to three other dealers and Robert made the difference in us choosing our vehicle. Brandon Snow was also very friendly and helpful with our financing, making us feel at ease and trusting with our financial commitments. More
We aren’t happy to take care my car my tire get light on the sensor oil change isn’t off and they are not change oil change next appointment tag number when I go back nothing change they put wrong tag n the sensor oil change isn’t off and they are not change oil change next appointment tag number when I go back nothing change they put wrong tag number they said no manager right now More
Great friendly knowledgeable service! Always a great experience! Thank you! Too many words required for this review though. That is ridiculous! Always a great experience! Thank you! Too many words required for this review though. That is ridiculous! More
Everything was very friendly and straightforward. I will definitely bring my vehicle here for services beyond the very basic. I will definitely bring my vehicle here for services beyond the very basic. More
I was waited on right away. I went to Toyota west and was ignored for 45 minutes They listed 11 Siennas in stock and only had two and they said those were already sold I went to Toyota west and was ignored for 45 minutes They listed 11 Siennas in stock and only had two and they said those were already sold More
Not good experience. Will never go there again. Not interest to sell maintenance packages and extended warranty packages. Financial manager not interested and they did no Will never go there again. Not interest to sell maintenance packages and extended warranty packages. Financial manager not interested and they did not explain anything to us More
With service done he just hold my keys and make me wait for 3 hour. I had appointment and didn’t get out till 3 hour. It just west my time and I had to cancel other important stuff due to just not letting for 3 hour. I had appointment and didn’t get out till 3 hour. It just west my time and I had to cancel other important stuff due to just not letting me go when the service was done with the car.. More
They are the best. Always makes me feel like I am family. Best customer service. Always makes me feel like I am family. Best customer service. More
The Toyota representative, Jacob, that serviced my car was friendly, helpful, and informative. He also shared that I could ask for him the next time I came in or if I needed additional assistance. This was friendly, helpful, and informative. He also shared that I could ask for him the next time I came in or if I needed additional assistance. This made me feel that he cared and was committed to providing quality service. More



