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Toyota Direct

Columbus, OH

4.2
1,391 Reviews
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Today: 9:00 AM - 6:00 PM Open Now
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,391 reviews

September 27, 2024

Drove 2. 25 hours and was not disappointed. I look forward to continuing my relationship with the dealership. More

by cfowler3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Walden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fadi Hamid
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Awesome stuff experience dude man whatever for real come on just give me that free xmradii for 3 months 👍🏻 More

by spradlinbubby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Staff is courteous, facility clean, service waiting area has sufficient seating and many snack options. More

by gretchsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Had windshield wipers installed. I got on the freeway and it was raining my drivers side wiper was falling off. I had to get in the storm and reinstall the wiper. Not happy More

by mspiert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Very customer friendly, very professional and very informative. Great service and on time vehicle service More

by idrissajalloh12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

I may have had a unique and hard to coordinate issue with getting some missing components of a new truck purchase (I needed a new key and a speaker), but I was very frustrated with the communication between More

by roberoach
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

I am baby toyota dealer thanks for you service Waad kumahadsan tihin serfiskina toyotay wana ina salamaya mustaf. More

by mustafehalgan
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lyn Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Canfora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Toth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayna Wooten
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

3 vehicles in for repairs in a month ,a sienna, a santa fe, and a Forester, good work everyone More

by lollegag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Jim Elgin is a huge factor for my dedication for servicing my Tundra (2016). Praying that he has mentors new services writers. More

by daveanderson98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

We don't drive our car enough to have the warranty work done on the exact schedule. Our warranty is running out at the end of the year. Chris was able to get us one last oil change before it runs out. More

by psniv2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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