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Toyota Direct
Columbus, OH
1,391 Reviews
Today:Open today 9:00 AM - 6:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,391 reviews
September 27, 2024
Drove 2. 25 hours and was not disappointed. I look forward to continuing my relationship with the dealership. 25 hours and was not disappointed. I look forward to continuing my relationship with the dealership. More
by cfowler3
Verified Customer
September 27, 2024
Awesome stuff experience dude man whatever for real come on just give me that free xmradii for 3 months 👍🏻 on just give me that free xmradii for 3 months 👍🏻 More
by spradlinbubby
Employees Worked With
September 27, 2024
Staff is courteous, facility clean, service waiting area has sufficient seating and many snack options. has sufficient seating and many snack options. More
by gretchsue
Employees Worked With
September 27, 2024
Had windshield wipers installed. I got on the freeway and it was raining my drivers side wiper was falling off. I had to get in the storm and reinstall the wiper. Not happy I got on the freeway and it was raining my drivers side wiper was falling off. I had to get in the storm and reinstall the wiper. Not happy More
by mspiert
Employees Worked With
September 27, 2024
Very customer friendly, very professional and very informative. Great service and on time vehicle service informative. Great service and on time vehicle service More
by idrissajalloh12
September 27, 2024
I may have had a unique and hard to coordinate issue with getting some missing components of a new truck purchase (I needed a new key and a speaker), but I was very frustrated with the communication between getting some missing components of a new truck purchase (I needed a new key and a speaker), but I was very frustrated with the communication between the parts dept and the service representatives. I made 1 service appointment (based on a call from a service rep) and then when I brought the truck in I was told the parts were not in. A couple weeks later I called on my own and spoke with a parts representative and was told the parts were in and I should schedule an appointment. When I scheduled the appointment I explained the specific details of my issue, but when I actually dropped the car off I was told again the parts were not in. At my insistence I reexplained the specific scenario and it was all resolved. I like Toyota Direct Service from past experience, but this experience was very frustrating on my part. More
by roberoach
Employees Worked With
September 27, 2024
I am baby toyota dealer thanks for you service Waad kumahadsan tihin serfiskina toyotay wana ina salamaya mustaf. kumahadsan tihin serfiskina toyotay wana ina salamaya mustaf. More
by mustafehalgan
September 26, 2024
3 vehicles in for repairs in a month ,a sienna, a santa fe, and a Forester, good work everyone fe, and a Forester, good work everyone More
by lollegag
Employees Worked With
September 26, 2024
Jim Elgin is a huge factor for my dedication for servicing my Tundra (2016). Praying that he has mentors new services writers. servicing my Tundra (2016). Praying that he has mentors new services writers. More
by daveanderson98
September 26, 2024
We don't drive our car enough to have the warranty work done on the exact schedule. Our warranty is running out at the end of the year. Chris was able to get us one last oil change before it runs out. done on the exact schedule. Our warranty is running out at the end of the year. Chris was able to get us one last oil change before it runs out. More
by psniv2
Employees Worked With
