Tony Nguyen | Page 6

Greenway Kia West responded

Thank you so much for your review! We’re glad to hear your oil change experience was pleasant and that our Service Team at Greenway Kia West in Orlando made sure everything was done perfectly. We appreciate your trust and look forward to helping with your next Kia maintenance visit! 🔧🚗 — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Thank you so much, Carol! We’re truly honored that you choose to travel the extra distance to visit Greenway Kia West in Orlando. Our Service Team is dedicated to providing professional care, genuine customer engagement, and complete satisfaction every time. We’re grateful for your loyalty and referrals — it means the world to us! 🚗❤️ — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Thank you, CJKoerner, for being a loyal customer since 2016 and for the 5-star review! We’re thrilled to hear that our service department has consistently provided great experiences and that Tony continues to deliver excellent care. We appreciate your trust in Greenway Kia West in Orlando, FL—your go-to Kia service center near me! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Thank you, Daniela, for the 5-star review! We’re delighted to hear that our team at Greenway Kia West in Orlando, FL consistently provides great customer service and quick attention whenever you visit. We truly appreciate your kind words and trust in our Kia service center near me! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Thank you, FMcDermott, for the 4-star review! We’re happy to hear that Tony took great care of you and delivered a quick, smooth experience at Greenway Kia West in Orlando, FL. We appreciate your feedback and look forward to welcoming you back for your next Kia visit! — Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com

Greenway Kia West responded

¡Hola! Muchísimas gracias por tu reseña y por confiar en Greenway Kia West. Nos alegra saber que nuestro equipo fue amable y que el tiempo de servicio fue más rápido en esta visita. Agradecemos mucho tu paciencia y tus comentarios, y esperamos verte pronto para tu próxima visita de mantenimiento. — Mark Foster, Gerente de Servicio markfoster@greenwayauto.com

Greenway Kia West responded

Hi cmfflem03, thanks for the awesome five-star shout-out! We’re proud to serve drivers across Orlando and Central Florida here at Greenway Kia West—whether it’s finding the right new Kia, certified pre-owned, or keeping your vehicle running strong at our Kia Service Center. We appreciate your support and look forward to seeing you again! — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for the fantastic 5-star review! We’re glad to hear our team delivered fast, reliable service and even finished your vehicle ahead of schedule. It’s always our goal to make every visit a great Kia service experience in Orlando. We look forward to helping you again! — Mark Foster, Service Manager

Greenway Kia West responded

I’m very sorry to hear about the warning signals you experienced after your visit. That’s not the experience we want for you, and I’d like to review this situation personally to make things right. Please contact me directly at markfoster@greenwayauto.com with your visit details so I can investigate further and assist you. — Mark Foster, Service Manager

Greenway Kia West responded

I’m very sorry to hear about your experience during your first visit with us. What you described is concerning, and I’d like the opportunity to review your service personally to ensure everything was handled properly. Please reach out to me directly at markfoster@greenwayauto.com so I can investigate further and work toward making this right. — Mark Foster, Service Manager