Tony Nguyen | Page 7

Greenway Kia West responded

Hi, Thank you for the kind words and 5-star review! We’re so glad Brett provided the support and guidance you needed to make your car buying experience smooth. At Greenway Kia West, we’re committed to delivering excellent service at our Kia dealership, and it’s wonderful to know Brett delivered on that promise. We truly appreciate your trust and look forward to helping you again in the future. Sincerely, Anas Lazaar General Sales Manager Greenway Kia West anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi, Thank you for the 5-star review! We’re so glad to hear that our team provided excellent customer service—being attentive, knowledgeable, and never pushy—while also helping you find an affordable car buying experience that fit your needs. At Greenway Kia West, we pride ourselves on listening to our customers and making the process smooth and transparent. We truly appreciate your trust and look forward to helping you again in the future. Sincerely, Anas Lazaar General Sales Manager Greenway Kia West anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi Russell, Thank you for the great 5-star feedback! We’re glad to hear that our service agents were friendly and that your visit at Greenway Kia West in Orlando was fast and satisfying. Providing efficient and professional Kia service is always our goal, and we look forward to assisting you again at your next appointment. — Mark Foster Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Willie, thank you for the 5-star review! 🌟 We’re happy to hear you appreciate the early appointments and the friendly, helpful support from our Service Advisors. It’s great to know that Brian, Lana, Tony, and our management team are delivering the professional, timely care you deserve. We’ll be sure to share your kind words with them. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re glad to hear Brian provided great service and that our team was able to quickly take care of your recall. We’ll be sure to share your kind words with him. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re so glad to hear that from scheduling your appointment through the completed repair, everything was smooth and respectful. Our team takes pride in delivering top-notch service, and your feedback means a lot. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Betty, thank you for your loyalty and the 5-star review! 🌟 It means so much to know that our team has consistently earned your trust and respect over the years. We truly value the relationship we’ve built with you and your vehicle, and we’ll keep working hard to deliver that same satisfying experience every visit. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! ⭐ We’re so glad Jessie in our service department was helpful and patient in making sure your car received the care it needed. At Greenway Kia West, our Kia service team is dedicated to keeping every visit stress-free and reliable. 🚗🔧 We appreciate your trust and look forward to helping you again! — Mark Foster, Service Manager | markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for your feedback. I’m glad to hear that Brian was able to help you and resolve the issue, but I’m very sorry for the difficulty you had reaching him through our phone system. I understand how frustrating that can be, and I’d like the chance to review this with our team to improve the process. Please feel free to contact me directly at markfoster@greenwayauto.com if you’d like to discuss further. — Mark Foster, Service Manager | markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! ⭐ We’re thrilled to hear you received excellent customer service and that you’d recommend us to friends. At Greenway Kia West, our team’s goal is to make every car-buying experience positive and stress-free. 🚗💙 We appreciate your trust and look forward to serving you and your friends in the future. — Anas Lazaar, General Sales Manager | anaslazaar@greenwayauto.com