Sean Bradford | Page 9
Service Lane Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
35 yrs, 2 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
375 Reviews
Write a Review375 Reviews of Sean Bradford
September 11, 2024
I absolutely trust my car to the Klaben Team. 11 years and counting. I'm a Courier, so I need to know that my car is safe for the long roads ahead. They go above and beyond to make sure everythin 11 years and counting. I'm a Courier, so I need to know that my car is safe for the long roads ahead. They go above and beyond to make sure everything is as is should, and keep me aware of potential issues and wear in advance. More
Other Employees Tagged: Mona Crooks, Joe French, Tom Alcorn, Steve Sigmund
September 05, 2024
I experienced problems with an AC repair on my 2012 Ford Fusion which proved extremely difficult to diagnose and fix and resulted in Klaben Ford having to keep my car for 7 weeks. Sean Bradford and Shelby Fusion which proved extremely difficult to diagnose and fix and resulted in Klaben Ford having to keep my car for 7 weeks. Sean Bradford and Shelby appreciated that this was a most unusual situation and kept in touch with me regularly. I don't think I ever went more than two days without getting a call to give me a status report on the vehicle. In addition to providing regular updates, they insisted on providing a rental car for me once it was recognized that it was going to take an abnormally long period of time to complete the repair. The regular communications and updates that they provided assured me that they had not forgotten about me, and their willingness to work with me on a repair that turned out to be a true "head scratch" speaks volumes about the culture and commitment to service at Klaben Ford. They won me over in every way, and I'm glad to give them an unqualified positive review. Satisfied customer, Roger Taylor Stow, Ohio More
Other Employees Tagged: Shelby Wiley
August 29, 2024
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. Highly recommended More
Other Employees Tagged: Mona Crooks, Joe French, Tom Alcorn, Steve Sigmund , Shelby Wiley
August 23, 2024
I bought a brake controller for my F 150, and had you install it. It took several times to get it to work but it all worked itself out. Anthony was a great help and with Sean assistance they got it done. install it. It took several times to get it to work but it all worked itself out. Anthony was a great help and with Sean assistance they got it done. More
Other Employees Tagged: Anthony Thurman Jr
August 20, 2024
Very professional staff and excellent service and very well pleased taking care of my vehicle and servicing any problems that concern it. well pleased taking care of my vehicle and servicing any problems that concern it. More
Other Employees Tagged: Mike Brandvold, Joe French
August 17, 2024
Well, I've been buying vehicles from Klaben since 2017 and have been impressed and very satisfied with my purchases and a great service and finance departments. I tell everyone about your dealership and h and have been impressed and very satisfied with my purchases and a great service and finance departments. I tell everyone about your dealership and hopefully they listen and stop in to see a well run dealership. Ty helped my wife and I out and have very grateful and working with Tim Sterling and the way they go out of their way to get your needs taken care of. Sean, Mike and the rest of the service department is top notch on repairs if needed are done ina timely manner. It's just a great atmosphere here. More
Other Employees Tagged: Mike Brandvold, Joe French, Tim Sterling, Christine Klaben, Jennifer Bowen, Louis Polos, David Klaben
August 03, 2024
Came in for my 5000mi oil change and tire rotation which was done great as usual.. was done great as usual.. More
Other Employees Tagged: Mike Brandvold, Joe French
June 17, 2024
Everyone did a great job diagnosing my issues, communicating to me what was happening, and ultimately getting me my vehicle back and performing! I will always remain loyal to Klaben, I appreciate communicating to me what was happening, and ultimately getting me my vehicle back and performing! I will always remain loyal to Klaben, I appreciate the team taking care of me. More
Other Employees Tagged: Mona Crooks, Tom Alcorn
June 10, 2024
they were great and did a good job taking care of my car thank you thank you More
Other Employees Tagged: Jeremy Webster, Brandon Bart , Shelby Wiley
June 03, 2024
I needed new headlights before a road trip, and they got them ordered and installed before I had to leave for Vacation. I love that they respect my time and can schedule my needs when I have availability them ordered and installed before I had to leave for Vacation. I love that they respect my time and can schedule my needs when I have availability More
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram , Shelby Wiley

