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Sean Bradford
Refer Me
304 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
7 yrs, 3 mos
Industry Experience
33 yrs, 6 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
304 Reviews
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304 Reviews of Sean Bradford
October 28, 2024
Gavin always keeps me updated when my car is in for service and is always very sincere and apologetic if he doesn't have an answer and says he would check into it and get back with me. service and is always very sincere and apologetic if he doesn't have an answer and says he would check into it and get back with me. More
by bstrig
Verified CustomerOther Employees Tagged: Kim Wolfram, Richard Klaben, Tom Alcorn, Christine Klaben, Jennifer Bowen, David Klaben, Angela Mazzagatti, Gavin Fano
October 24, 2024
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Tom Alcorn, Steve Sigmund, Shelby Wiley
October 19, 2024
This dealership makes sure you understand repairs being done, makes sure they are done correctly and that you are satisfied. They keep you updated. done, makes sure they are done correctly and that you are satisfied. They keep you updated. More
by bstrig
October 02, 2024
I have always enjoyed going to Kent klaben Ford. Always friendly and convenient.. great job Mona Always friendly and convenient.. great job Mona More
by kkcowgirl2fun4u
Other Employees Tagged: Mona Crooks, Bo Stewart
October 01, 2024
Did the job right the first time. They expalained everything but the remote start. Later explained that it was extra ! Service was done in a reasonable amount of time ! They expalained everything but the remote start. Later explained that it was extra ! Service was done in a reasonable amount of time ! More
by Rjoh720
Other Employees Tagged: Mona Crooks
September 24, 2024
I have utilized Klaben Ford to service my F150 and my Expedition. As the F150 aged, the team at Klaben helped me keep it running at a well maintained level. Now, as I have brought a new Expedition to be Expedition. As the F150 aged, the team at Klaben helped me keep it running at a well maintained level. Now, as I have brought a new Expedition to be serviced, the team has gone above and beyond my expectations to keep this vehicle in mint condition. The team at Klaben adheres to a continuous improvement mindset to customer service, they want to leverage feedback to raise the service bar. Sean Bradford is the individual that exemplifies this mindset. Culture is everything in an organization, that is the source of trust and partnership. I feel like a partner of this organization. More
by james.leet.jr
Other Employees Tagged: Anthony Thurman Jr
September 22, 2024
klaben keeps their commitments and stays with the problem until it’s fixed. the communication is great until it’s fixed. the communication is great More
by paulkearneyjr
Other Employees Tagged: Kim Wolfram
September 20, 2024
Quick and efficient! My car is also an odd shade of blue and they were able to match the color perfectly! Highly recommend them for all your auto body needs! My car is also an odd shade of blue and they were able to match the color perfectly! Highly recommend them for all your auto body needs! More
by Katelyn_McClure22
Other Employees Tagged: Mike Brandvold, Carl Bujorian, Tom Alcorn, Chris Fritz, Brandon Bart, Ryan D'Achille, Dylan Becker, Gavin Fano, Seth Fairchild
September 11, 2024
It's one of the best dealerships out here not only for sales but the service department is excellent and they take care of the customers needs. sales but the service department is excellent and they take care of the customers needs. More
by JMC
Other Employees Tagged: Mike Brandvold, Joe French
September 11, 2024
I absolutely trust my car to the Klaben Team. 11 years and counting. I'm a Courier, so I need to know that my car is safe for the long roads ahead. They go above and beyond to make sure everythin 11 years and counting. I'm a Courier, so I need to know that my car is safe for the long roads ahead. They go above and beyond to make sure everything is as is should, and keep me aware of potential issues and wear in advance. More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Tom Alcorn, Steve Sigmund
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