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Sean Bradford
Sean Bradford | Page 31
Service Lane Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
375 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
35 yrs, 2 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
375 Reviews
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375 Reviews of Sean Bradford
July 02, 2019
Friendly and speedy! Klaben Ford is ready and friendly when you arrive for your appointment! The manager even checked me in since they were busy. The personnel are very ac Klaben Ford is ready and friendly when you arrive for your appointment! The manager even checked me in since they were busy. The personnel are very accommodating. More
by MACONKEY63
Verified CustomerOther Employees Tagged: Denise Miller, Dave Mott, Mario Palomba
June 30, 2019
Went the extra mile Transmission on my 2013 e150 went out and as this is the vehicle I use for my remodeling business I was out of work until it got fixed. Replacement wa Transmission on my 2013 e150 went out and as this is the vehicle I use for my remodeling business I was out of work until it got fixed. Replacement was covered by extended warranty and the service manager upgraded my rental to a van at no cost so i could get back to work. They kept me informed every day of their progress. They gave me a great deal in rear brake job because job took a little longer than they originally thought. I will return for future service needs. More
by BETTERBUILTHOME
Other Employees Tagged: Brandon Pritchett
June 24, 2019
Never followed up with me The service guys took pictures of my front windshield to have Ford look at. I was told that I would hear back from them the next workday. Still have n The service guys took pictures of my front windshield to have Ford look at. I was told that I would hear back from them the next workday. Still have not got a response. More
by Jb
Other Employees Tagged: Mario Palomba
June 07, 2019
Sean provided exceptional service! I purchased a CPO Ford Fusion from Klaben Ford in March of 2018. Things started off a little rough, but as promised, Sean and his team were able to fu I purchased a CPO Ford Fusion from Klaben Ford in March of 2018. Things started off a little rough, but as promised, Sean and his team were able to fully restore my confidence in Klaben Ford. Not only did they expeditiously meet my repair, Sean was more than fair while ensuring I was fully satisfied and taken care of. The team at Klaben Ford are great! I would recommend anyone to Klaben Ford. More
by Jones2018
May 30, 2019
Sean Bradford We transferred a lease on an MKC from Michigan and needed to get a front bracket put on. We stopped in and Sean took charge - we were in and out wit We transferred a lease on an MKC from Michigan and needed to get a front bracket put on. We stopped in and Sean took charge - we were in and out within an hour w the bracket on , the car washed and he set up a tutorial for us to learn all of the features. He could not have been more pleasant and helpful. John & Patty Crofford More
by JohnCrofford
Other Employees Tagged: Louis Polos , Mario Palomba
May 30, 2019
Best Dealership in the World Another great experience from the Klaben service team. All staff members were courteous throughout the entire process and are a great example of why K Another great experience from the Klaben service team. All staff members were courteous throughout the entire process and are a great example of why Klaben Ford is such a phenomenal dealership. I would recommend this service center to anyone looking for vehicle needs. More
by mpalomb
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Carl Bujorian, Tom Alcorn , Mario Palomba, Brandon Pritchett
May 13, 2019
Professional and very attentive Mona was professional and kept me informed of the progress of my car. I will definitely continue to bring all of my vehicles to KLABEN> Mona was professional and kept me informed of the progress of my car. I will definitely continue to bring all of my vehicles to KLABEN> More
by Jhaas859
Other Employees Tagged: Mona Crooks
April 30, 2019
Prompt serrvice I was visiting from out of state. A car wash had broken off the passenger side mirror of my F-150. Klaben Ford had a mirror in stock and immediately r I was visiting from out of state. A car wash had broken off the passenger side mirror of my F-150. Klaben Ford had a mirror in stock and immediately replaced it. The service and professionalism was outstanding. Brandon was also most helpful in connecting my cell phone to sync with my truck, something I have been unable to do. Thank you Sean & Brandon More
by JTBOSWELL43
Other Employees Tagged: Brandon Pritchett
April 28, 2019
Made it right. Initial issues with service. After second visit problem was properly diagnosed and corrected. Kim did an excellent job with the issue and repairs. Tha Initial issues with service. After second visit problem was properly diagnosed and corrected. Kim did an excellent job with the issue and repairs. Thank you. More
by Gdenny2
Other Employees Tagged: Kim Wolfram , Duane Taylor
April 26, 2019
Great Job as Always Klaben for did themselves a big favor by getting Sean Bradford and Carli Ramage on board in the service Dept... Great Customer care.... I come from al Klaben for did themselves a big favor by getting Sean Bradford and Carli Ramage on board in the service Dept... Great Customer care.... I come from all the way in Willoughby Ohio just to get the great service they always provide... More
by DISCMANJEFF
Other Employees Tagged: Carli Ramage
