Richard Klaben
Richard Klaben at Klaben Ford Lincoln

Richard Klaben | Page 7

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
936 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 5 mos

Industry Experience

52 yrs, 6 mos

5.0

936 Reviews

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936 Reviews of Richard Klaben

October 17, 2024

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What can I say - after having had a poor experience with a sales associate earlier - Gary was introduced to me by the President of Klaben (Richard Klaben) and the skies cleared, the sun came out and I fell More

by marf2007
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Recommend Dealer
Yes

Other Employees Tagged: David Klaben, Gary Iuliano

October 17, 2024

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Kim, along with the entire operation of Klaben (pick any dealership), go far beyond what one would expect of a dealership when it comes to customer service, sales or repairs! Always making sure the customer More

by marf2007
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Recommend Dealer
Yes

October 15, 2024

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Mona is the best, will come to Klaben as long as Mona will help me. she explains everything, does a great job. More

by nancy415
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Louis Polos , Scott Burghardt

October 10, 2024

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Tyler Is very knowledgeable on the product lines and he was excellent on following up with any questions directed his way! More

by Tomjenright
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Yes

September 30, 2024

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This is my second vehicle purchased at Klabeb. I keep returning because of the no pressure sales and the excellent service. More

by Fordfan
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Yes

September 28, 2024

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I would give Klaben 10 stars if I could! David Mitchell was great he deserves 10 stars also. I was never made to feel uncomfortable about my situation. They all are great and I enjoyed the l More

by saundralarkins
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Recommend Dealer
Yes

Other Employees Tagged: David Mitchell , Angela Mazzagatti

September 08, 2024

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I have been, over the past 10+ years, buying and servicing each and every car, truck and SUV purchased. Not once have I been disappointed - quite the opposite in fact. All involved are vested 110% More

by marf2007
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Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram, Christine Klaben

August 31, 2024

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I recently purchased my second vehicle from Louis at Klaben and I couldn't be happier with the experience. The entire team is truly amazing, and they consistently demonstrate the highest levels of hones More

by Aliseakight1028
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Recommend Dealer
Yes

August 26, 2024

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My Fiancé wanted to purchase a new car and Chris Moldas couldn’t have been more helpful. Made the experience as stress free and enjoyable as can be. The whole staff at Klaben are top notch, even the manage More

by yourcustomersfavoritecustomer
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Recommend Dealer
Yes

August 19, 2024

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We have been customers of Klaben for 12 years. Between friends and family we have purchased more cars than I can count. Every time they exceed expectations. They go above and beyond to earn your l More

by oley9546
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Recommend Dealer
Yes
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