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Richard Klaben
Refer Me
881 Reviews
I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 10 mos
Industry Experience
50 yrs, 11 mos
881 Reviews
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881 Reviews of Richard Klaben
November 22, 2024
I’ve known Richard Klaben for many years. . Also the service department employees are very helpful…. . Also the service department employees are very helpful…. More
by N8RKA1
Verified CustomerOther Employees Tagged: Mike Brandvold, Wayne Smith
November 20, 2024
This is my third time leasing a car from Klaben. The team at Klaben made the car buying process a breeze. Luke Deegan made sure the car I was purchasing had all the features I was looking for. The team at Klaben made the car buying process a breeze. Luke Deegan made sure the car I was purchasing had all the features I was looking for. More
by Samantha.Bording
Other Employees Tagged: Mike Cooney, Roscoe Woodberry, Mike Brandvold, Jennifer Bowen, David Mitchell, Luke Deegan, David Klaben, Ryan D'Achille, Justin Fisher
November 10, 2024
Kyle Crowe, Justen Fisher in Finance, and other team members were totally outstanding. My wife and I felt very comfortable with all of them and enjoyed the different conversations with them. Kyle was members were totally outstanding. My wife and I felt very comfortable with all of them and enjoyed the different conversations with them. Kyle was "Jonney on the Spot" with everything I ask for. I could count on him to be there when I needed and if he could not be contacted, he returned calls within a few minutes. My wife Micky and I could not ask for a better experience buying a new truck. More
by TRCClaflin
Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Christine Klaben, Tyler Schultz, David Klaben, Justin Fisher
October 28, 2024
Gavin always keeps me updated when my car is in for service and is always very sincere and apologetic if he doesn't have an answer and says he would check into it and get back with me. service and is always very sincere and apologetic if he doesn't have an answer and says he would check into it and get back with me. More
by bstrig
Other Employees Tagged: Kim Wolfram, Tom Alcorn, Christine Klaben, Jennifer Bowen, Sean Bradford, David Klaben, Angela Mazzagatti, Gavin Fano
October 19, 2024
This dealership makes sure you understand repairs being done, makes sure they are done correctly and that you are satisfied. They keep you updated. done, makes sure they are done correctly and that you are satisfied. They keep you updated. More
by bstrig
October 17, 2024
Kim, along with the entire operation of Klaben (pick any dealership), go far beyond what one would expect of a dealership when it comes to customer service, sales or repairs! Always making sure the customer dealership), go far beyond what one would expect of a dealership when it comes to customer service, sales or repairs! Always making sure the customer walks or drives onto the lots without fear and leaving feeling that they joined a new family. One would be mistaken if they did not visit Klaben - be it for a new/used vehicle, service or body repairs. I should know - I have had all these experiences multiple times for the past 10 years +. More
by marf2007
Other Employees Tagged: Kim Wolfram, Tom Alcorn, Christine Klaben, David Klaben, Gary Iuliano
October 17, 2024
What can I say - after having had a poor experience with a sales associate earlier - Gary was introduced to me by the President of Klaben (Richard Klaben) and the skies cleared, the sun came out and I fell a sales associate earlier - Gary was introduced to me by the President of Klaben (Richard Klaben) and the skies cleared, the sun came out and I fell into the gentle hands of a true professional. If you had clay and were to build the most professional auto salesperson - the result would look a great deal like Gary. But looks can be deceiving - but the heart and soul of any person cannot be. I recommend Gary quite highly - not because of his outward appearance - but what is inside if him. More
by marf2007
Other Employees Tagged: David Klaben, Gary Iuliano
October 15, 2024
Mona is the best, will come to Klaben as long as Mona will help me. she explains everything, does a great job. will help me. she explains everything, does a great job. More
by nancy415
Other Employees Tagged: Mona Crooks, Louis Polos, Scott Burghardt
October 10, 2024
Tyler Is very knowledgeable on the product lines and he was excellent on following up with any questions directed his way! was excellent on following up with any questions directed his way! More
by Tomjenright
Other Employees Tagged: Joe French, Tyler Kline, Christine Klaben, Jennifer Bowen, David Klaben
September 30, 2024
This is my second vehicle purchased at Klabeb. I keep returning because of the no pressure sales and the excellent service. I keep returning because of the no pressure sales and the excellent service. More
by Fordfan
Other Employees Tagged: Mike Cooney, Kim Wolfram, Christine Klaben, Jennifer Bowen, Michael Uzl II, David Mitchell, David Klaben
