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Richard Klaben
935 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 5 mos
Industry Experience
52 yrs, 6 mos
935 Reviews
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935 Reviews of Richard Klaben
November 08, 2016
Exceptional service. Very professional team! They made me very happy by helping out with the cost of adding something that I thought the vehicle came with from the factory! Wow did Rich Klaben They made me very happy by helping out with the cost of adding something that I thought the vehicle came with from the factory! Wow did Rich Klaben step up to the plate and girls a Homer! Thanks Rich and Chris.Moldas on sales for making this happen! First time I purchased a vehicle and had the owner involved during and after the purchase. Never met an owner from any other dealer I purchased from More
by Magnetic
Verified CustomerOther Employees Tagged: Chris Moldas, Mike Brandvold
November 03, 2016
Great Customer Service Rich Klaben stopped by to introduce himself to my wife and I, and thanked us for our business. Tom Nicodemus was very helpful and patient with us thro Rich Klaben stopped by to introduce himself to my wife and I, and thanked us for our business. Tom Nicodemus was very helpful and patient with us throughout the sale. Everyone at the Klaben Ford were friendly and made us feel welcome. We love our new Edge, and look forward to a long relationship with our new friends at Klaben Ford. More
by Satisfied Edge Owner
Other Employees Tagged: Jennifer Bowen , Tom Nicodemus
November 01, 2016
Great people and very effecient Service on my 2014 escape was done very professionally and on time. Mona was excellent. Then my salesmen convinced me to turn in my 2014 Escape and l Service on my 2014 escape was done very professionally and on time. Mona was excellent. Then my salesmen convinced me to turn in my 2014 Escape and lease and new 2017 Escape. Great move on my part. Very satisfied with everyone connected with my transaction. Thanks Roscoe. More
by ARLENE_44312
Other Employees Tagged: Roscoe Woodberry, Mona Crooks, Jennifer Bowen , Tim Casto, Kenny King
October 30, 2016
Klaben did it again.thank you once again I've gotten several 🚗 from Klaben owner and sales staff are wonderful they made it happen again. Thank you for blessing me Kenny , Richard,and Christ I've gotten several 🚗 from Klaben owner and sales staff are wonderful they made it happen again. Thank you for blessing me Kenny , Richard,and Christine you are Great. More
by MBFUNTIME2
Other Employees Tagged: Christine Klaben , Kenny King
October 28, 2016
Purchasing a Ford Focus. Please see my comments previously written to Ford Motor letter. Everyone was professional in their service to me. They were accommodating, knowledge Please see my comments previously written to Ford Motor letter. Everyone was professional in their service to me. They were accommodating, knowledgeable, and friendly. The facility is attractive, clean, and has an inside viewing area where your car is demonstrated and you can drive it out without being in the outside weather. It was a pleasant experience. More
by barigg
Other Employees Tagged: Matt Hryb, Tom Nicodemus, Stephanie Slomberg
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