I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 4 mos
Industry Experience
34 yrs, 4 mos
Specialties & Trainings
Master Certified Service Advisor
1,314 Reviews
Write a Review1314 Reviews of Mona Crooks
April 26, 2024
Loved working with Anthony! Very thorough and pleasant! Great experience and was my first time working with him! Very thorough and pleasant! Great experience and was my first time working with him! More
Other Employees Tagged: Roscoe Woodberry, Christine Klaben, Jennifer Bowen, Anthony Thurman Jr
April 20, 2024
My car is an older model, and often when I bring it in for its regular maintenance, there is something else that needs to be addressed. Mona has a great working relationship with the Technicians, and she for its regular maintenance, there is something else that needs to be addressed. Mona has a great working relationship with the Technicians, and she always makes sure that nothing it needs is over looked and everything that is done to it is done correctly. I have unconditional trust in Mona. She is knowledgeable, conscientious, and just flat out the best service advisor I have ever had help me. More
April 15, 2024
Easy to schedule appointments. Customer service I excellent. Joe French does a great job and always is helpful. Customer service I excellent. Joe French does a great job and always is helpful. More
Other Employees Tagged: Joe French
April 14, 2024
I have been coming to Klaben Ford Lincoln since 1996 and cannot see myself patronizing another dealership. Everyone from the collision department to Administration are professional and demonstrate magnifice cannot see myself patronizing another dealership. Everyone from the collision department to Administration are professional and demonstrate magnificent customer service. More
Other Employees Tagged: Roscoe Woodberry, Artie Gissinger, Richard Klaben, Tim Sterling, Christine Klaben, Jennifer Bowen , Michael Albritton
April 10, 2024
Big thank you to; Roscoe, Revawn, David Klaben, Mike Cooney, Luke Deegan and Chris Volk Cooney, Luke Deegan and Chris Volk More
Other Employees Tagged: Roscoe Woodberry, Christopher Volk, David Klaben , Mike Cooney, Luke Deegan, Tyler Schultz, Revawn Wilson

