Mona Crooks | Page 132

Never had a bad visit We have used Klaben for both buying and service of our ford vehicles, and we have never had a bad visit. Their sales people are wonderful and work to We have used Klaben for both buying and service of our ford vehicles, and we have never had a bad visit. Their sales people are wonderful and work to get you into the vehicle you want and the service department employees are always considerate and knowledgeable. When it is time for the next vehicle we will be using Klaben. More

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Treated like Family My family has purchased Fords from this dealership for about 30 years. I was the last one in the line, and have purchased 3 Ford at Klaben. I have tak My family has purchased Fords from this dealership for about 30 years. I was the last one in the line, and have purchased 3 Ford at Klaben. I have taken all of them to be serviced there. I always receive a friendly welcome, and the best care of my vehicles. Mike is the greatest with the knowledge of my vehicles, and helps all the time with the best advice for my repairs. I always recommend the Klaben Ford Lincoln Dealership in Kent for anyone who needs repairs. More

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Good people make a great dealership I have been buying cars and trucks from Klaben Ford for many years. Both sales and service have done there jobs, Sales Richard (Buddy ) Moore Serv I have been buying cars and trucks from Klaben Ford for many years. Both sales and service have done there jobs, Sales Richard (Buddy ) Moore Service Mona Crooks, The sales staff at the fount door to help you out. More

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Purchase of 2012 Ford Focus Overall this dealership has a very friendly and helpful staff. Starting with our salesman Doug Carter and his super efforts to find the best car for Overall this dealership has a very friendly and helpful staff. Starting with our salesman Doug Carter and his super efforts to find the best car for our situation. Thank you for the positive experience. Mike and Mary Lou Wiles More

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great job I have been dealing with Kenny King for over 20 years. Always has givin' me a great deal. Just sold me 2 more cars. very happy with the deal. He works I have been dealing with Kenny King for over 20 years. Always has givin' me a great deal. Just sold me 2 more cars. very happy with the deal. He works hard to get you the deal you want. More

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Quality Service with a Smile I would like to start this review with the fact that for years I was a Buick owner. Switching to Ford (a Fusion) and getting a new car from Klaben wa I would like to start this review with the fact that for years I was a Buick owner. Switching to Ford (a Fusion) and getting a new car from Klaben was one of the best decisions I have made. Their service, especially the body shop, has been very good. They took my car for repair and I did not have to wait for an appointment. I didn't have it sitting around while I drove the loaner. Their concern for me is outstanding and I am a first time Ford owner. I believe that we owners of Klaben products, all get the same TLC. I have had other new cars and no one has cared for me and my car like Klaben employees have. I will return for my next new car, my next oil change and tire rotation and whatever else I need. By the way, the cookies and donuts in the waiting area are very good! Service with a smile and a treat component. More

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Great service every time Mona has always greeted me with a smile and great knowledge of her job. Service is always exceptional. The Loyalty Link card saves me every time. Mona has always greeted me with a smile and great knowledge of her job. Service is always exceptional. The Loyalty Link card saves me every time. More

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Great experience! Mike Cooney is a great salesperson! Very helpful and knowledgeable! Thank you!!! Love the Lincoln and the Fusion! We will throughly enjoy driving Mike Cooney is a great salesperson! Very helpful and knowledgeable! Thank you!!! Love the Lincoln and the Fusion! We will throughly enjoy driving in our new cars! More

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Beyond Incredible, As ALWAYS!!!! We have purchased a number of vehicles at Klaben Ford-Lincoln and we always work with Dan Peters without exception! Dan knows the Ford/Lincoln produc We have purchased a number of vehicles at Klaben Ford-Lincoln and we always work with Dan Peters without exception! Dan knows the Ford/Lincoln products better than most and can immediately answer any questions we may have! Our most recent purchase was a 2015 Lincoln MKC. Cars today are not just a car body with an engine, steering wheel and transmission, rather they are technological marvels. Dan Peters knows the Lincoln technology so well it is as if he designed everything himself! Dan's interpersonal skills are beyond compare and he ALWAYS makes you feel at ease! Dan knows how to execute to totally positive customer experience, his honesty and sincerity are extremely noticeable form the first "Hello"! I have repeatedly told Rich Klaben (owner) that Dan Peters is, "a sales consultants sales consultant" in the same regard as referring to an excellent doctor as a "doctor's doctor! Dan will do whatever it takes to make sure you are comfortable with the transaction even in situations where have changed our minds mid-stream I might add, and leave with a totally different vehicle, not at Dan's urging but our indecisiveness at the time. We have referred family and friends to Dan and we always hear how much they enjoy working with Dan and ask for him at the next occasion they are purchasing a vehicle! To sum it up, Dan Peters is the best there is, period! Rich Klaben is very fortunate to have Dan Peters working with him! Thank you Dan again, for making our experience amazing!!!! More

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Great place to lease a car! I have leased my last two Fusions from Klaben Ford! They are easy to work with and Mike Cooney is a pleasure to work with. He always making sure you I have leased my last two Fusions from Klaben Ford! They are easy to work with and Mike Cooney is a pleasure to work with. He always making sure you are a happy customer when you leave the dealership. More

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