Mona Crooks
Mona Crooks at Klaben Ford Lincoln

Mona Crooks | Page 131

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,356 Reviews

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217

Dealership Experience

34 yrs, 9 mos

Industry Experience

34 yrs, 9 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,356 Reviews

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1356 Reviews of Mona Crooks

October 06, 2015

Dealership Rating

Very Informed!! Doug and the rest of the staff at Klaben are always very professional and willing to go the extra mile. We have purchased many vehicles and will conti More

by consulting, pam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Beavers

September 29, 2015

Dealership Rating

Great experience will definitely buy my next car from Mike! Great dealership and great sales person! Work with situation I came to them with and solved all my problems! Actually gave me a better deal than I ima More

by Mindy2428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe French , Mike Cooney

July 31, 2015

Dealership Rating

Awesome!!! Have been to Klaben 3 times in the last 20 years. First time was for a purchase many years ago. My most recent two times there I had Kenny and Rosc More

by Synchro95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry , Eric Dyer, Kenny King

July 30, 2015

Dealership Rating

Excellent experience I've bought both new and used cars from Klaben Ford. I've always worked with Chris Moldas. Mr. Moldas is the consummate professional, which is why my More

by Paul49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas

July 22, 2015

Dealership Rating

Service on my Mercury Mariner They were able to get me in right way to have my vehicle repaired. Mona was very helpful and kept me informed of the progress. I really appreciated More

by khager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 10, 2015

Dealership Rating

Good experience (oil change and alignment) Friendly service...quick turn around...good communication...no problem getting an appointment when i needed...and no issues with the car being ready a More

by bauerkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 10, 2015

Dealership Rating

wonderful Mike Cooney is a wonderful salesperson and always looking out for the customer. He knew what we were looking for and the price and made it happen.... More

by chloe123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney

June 08, 2015

Dealership Rating

Sales AND Service are top notch! My salesman, Mike Cooney, worked hard to get me what I needed. He did everything possible to make sure I was happy with the deal before I left. I co More

by julie moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Joe French , Mike Cooney, Eric Dyer, Loretta

May 12, 2015

Dealership Rating

Mona crooks recall & 105,000 mile service Have dealt with Klaben since 1987 purchased cars from Doug beavers Mona Crooks has always been my service manager. Service excelant. Prices great H More

by Helenz43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 10, 2015

Dealership Rating

PROFESSIONAL Klaben Body Shop 5/9/2015 *****Five Star rating • I have been going to Klaben body shop since 2007 • I have followed the Bod More

by akollarik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Artie Gissinger , Steve Workman, carl

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