I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 9 mos
Industry Experience
34 yrs, 9 mos
Specialties & Trainings
Master Certified Service Advisor
1,356 Reviews
Write a Review1356 Reviews of Mona Crooks
October 06, 2015
Very Informed!! Doug and the rest of the staff at Klaben are always very professional and willing to go the extra mile. We have purchased many vehicles and will conti Doug and the rest of the staff at Klaben are always very professional and willing to go the extra mile. We have purchased many vehicles and will continue to do business with Klaben. More
Other Employees Tagged: Doug Beavers
September 29, 2015
Great experience will definitely buy my next car from Mike! Great dealership and great sales person! Work with situation I came to them with and solved all my problems! Actually gave me a better deal than I ima Great dealership and great sales person! Work with situation I came to them with and solved all my problems! Actually gave me a better deal than I imagined! Thanks Mike for helping keep my family safe and making life a little easier by selling me an affordable and reliable car. More
Other Employees Tagged: Joe French , Mike Cooney
July 31, 2015
Awesome!!! Have been to Klaben 3 times in the last 20 years. First time was for a purchase many years ago. My most recent two times there I had Kenny and Rosc Have been to Klaben 3 times in the last 20 years. First time was for a purchase many years ago. My most recent two times there I had Kenny and Roscoe and they were fantastic! Super nice! Minimal stress both times. Everyone is so nice from the moment you walk in the door. Thanks! Love my new car! Brandon is great too! Also met Eric today, he was super nice. Had Mona last time I was there to service my vehicle. Thanks!!!!! More
Other Employees Tagged: Roscoe Woodberry , Eric Dyer, Kenny King
July 30, 2015
Excellent experience I've bought both new and used cars from Klaben Ford. I've always worked with Chris Moldas. Mr. Moldas is the consummate professional, which is why my I've bought both new and used cars from Klaben Ford. I've always worked with Chris Moldas. Mr. Moldas is the consummate professional, which is why my family and I continue to do business with Klaben Ford. More
Other Employees Tagged: Chris Moldas
July 22, 2015
Service on my Mercury Mariner They were able to get me in right way to have my vehicle repaired. Mona was very helpful and kept me informed of the progress. I really appreciated They were able to get me in right way to have my vehicle repaired. Mona was very helpful and kept me informed of the progress. I really appreciated that she arranged to have my vehicle picked up and dropped off at work. More
July 10, 2015
Good experience (oil change and alignment) Friendly service...quick turn around...good communication...no problem getting an appointment when i needed...and no issues with the car being ready a Friendly service...quick turn around...good communication...no problem getting an appointment when i needed...and no issues with the car being ready at a time that was convenient for me. More
June 10, 2015
wonderful Mike Cooney is a wonderful salesperson and always looking out for the customer. He knew what we were looking for and the price and made it happen.... Mike Cooney is a wonderful salesperson and always looking out for the customer. He knew what we were looking for and the price and made it happen....this is our 5 car with Mike and klaben and we will never go anywhere else...thank you!!! More
Other Employees Tagged: Mike Cooney
June 08, 2015
Sales AND Service are top notch! My salesman, Mike Cooney, worked hard to get me what I needed. He did everything possible to make sure I was happy with the deal before I left. I co My salesman, Mike Cooney, worked hard to get me what I needed. He did everything possible to make sure I was happy with the deal before I left. I couldn't have asked for more. This is my 3rd vehicle from Klaben Ford, and the service department really helps to sell their cars. I couldn't ask for a better service team, and the Loyalty Links make servicing my vehicle so affordable, I don't dread when I need something. I just love this dealership and it's friendly and helpful employees. Julie Moore More
Other Employees Tagged: Mike Brandvold, Joe French , Mike Cooney, Eric Dyer, Loretta
May 12, 2015
Mona crooks recall & 105,000 mile service Have dealt with Klaben since 1987 purchased cars from Doug beavers Mona Crooks has always been my service manager. Service excelant. Prices great H Have dealt with Klaben since 1987 purchased cars from Doug beavers Mona Crooks has always been my service manager. Service excelant. Prices great Have never had any problems & get maximum mileage from my cars due to the quality service & repairs. rate them star in all departments. they know the definition of service & provide at highest level More
May 10, 2015
PROFESSIONAL Klaben Body Shop 5/9/2015 *****Five Star rating • I have been going to Klaben body shop since 2007 • I have followed the Bod Klaben Body Shop 5/9/2015 *****Five Star rating • I have been going to Klaben body shop since 2007 • I have followed the Body shop personnel since 2002 • Artie Gissinger is the definition of quality workmanship and excellent customer service. • Artie and his team of professionals deliver beyond expectations. • THESE ARE THE ONLY PEOPLE THAT I WOULD EVEN LET TOUCH MY TRUCK! • Not only do I exclusively utilize Klaben body shop for all of my work, but I have no reservations recommending their services to friends, family, and even my own business customers. • If you expect your vehicle to look the way it did on the show room floor, then Klaben Body shop is your only choice! Sincerely, Andrew Kollarik More
Other Employees Tagged: Mike Brandvold, Artie Gissinger , Steve Workman, carl
Dealership Inventory (214 Vehicles)

