Mona Crooks | Page 130

It was an excellent experience top to bottom! I have not had an experience in purchasing a vehicle where I have been treated with any greater care and personal attention, from the sales personnel I have not had an experience in purchasing a vehicle where I have been treated with any greater care and personal attention, from the sales personnel to the financing department, it was a blessing to be met with such courtesy and professionalism. More

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Great sales I think after 15 YRS of coming back to Klaben and always back to Chris Moldas. He always tries to do what he can to makes my car experience a good one I think after 15 YRS of coming back to Klaben and always back to Chris Moldas. He always tries to do what he can to makes my car experience a good one. That is why Chris is my car dealer. More

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Repair to Purchase: This is my second purchase at this particular Klaben Ford Dealership. The staff in the Service Dept have always been professional, pleasant and helpfu This is my second purchase at this particular Klaben Ford Dealership. The staff in the Service Dept have always been professional, pleasant and helpful. I have recommended this dealership and my personal salesman Ty Davis to both friends and family who are looking for replacement vehicles. Ty Davis is quiet and confident in selling his Ford product. No high pressure salesmanship. For me this is a key point, just knowledge of and offering of the car that may suit you and your budget best. He and his GM Klaben worked together to satisfy my particular needs. Another great experience there. The follow-up explanation for a reasonable delay was much appreciated. More

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Best customer service you will ever have. I have been a Klaben customer for years, and have leased several cars. I love Klaben because a live person always answers the phone, the sales custome I have been a Klaben customer for years, and have leased several cars. I love Klaben because a live person always answers the phone, the sales customer service is great, the folks in the Service Department are all very nice and professional, you can get your vehicle in for an appointment no problem. I have always been treated very well by every single person I encounter at Klaben. More

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Over a Decade of Amazing Service I have been both purchasing and leasing vehicles from Klaben and Kenny King for over a decade. I always look forward to my experience with the dealers I have been both purchasing and leasing vehicles from Klaben and Kenny King for over a decade. I always look forward to my experience with the dealership and everyone there. They are always friendly and accommodating, making me feel welcome and listening to all of my needs. I highly recommend both Klaben Auto Stores and Kenny King to anyone looking for a new or used vehicle. From the initial deal all the way through service of the vehicle, Klaben always takes care of their customers. The Klaben family strives hard to make every customer feel like family! More

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Easiest car buying experience ever. Doug Beavers was my salesperson. He could not make the car buying experience any easier. My wife hates to buy a car, and he made her feel so comfort Doug Beavers was my salesperson. He could not make the car buying experience any easier. My wife hates to buy a car, and he made her feel so comfortable and me too, that she would go down on her own and not feel pressured. I have bought seven cares from Doug Beavers to date. He makes it a real enjoyable experience. It's a pleasure to do business with Doug, and the whole Klaben family. Thank you Mike Sims More

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My sales man Kenny was absolutely amazing!!!! My sales man Kenny was absolutely amazing!!! He treated me like one of his own children. He said he wasn't coming back into his office with a deal for My sales man Kenny was absolutely amazing!!! He treated me like one of his own children. He said he wasn't coming back into his office with a deal for me and he kept his word. Thanks to him and his awesome team I'm leaving with a beautiful 2016 Ford focus!! I'm forever grateful. More

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Great service Mike Cooney takes care of me . I always get a great car and a Great deal.Mona Crooks always helps me with my serice needs they are a great team. Than Mike Cooney takes care of me . I always get a great car and a Great deal.Mona Crooks always helps me with my serice needs they are a great team. Thank You!!!! More

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Confident & Comfortable Shopping at Klaben Ford in Kent, OH is a pleasurable experience. When I tell our sales person, Kenny King, what I am looking for he always delivers a Shopping at Klaben Ford in Kent, OH is a pleasurable experience. When I tell our sales person, Kenny King, what I am looking for he always delivers and then some. He finds my color choice and all the great discounts that are offered. He is extremely helpful and very professional. I feel comfortable and confident and I put my complete trust in Kenny. Kenny has also made my car leasing experience a fun adventure getting a new car and truck every three years. When I need the Service Department for oil changes they have a great team also. More

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Best Dealership I have ever had I am a 64 year old dentist. I stress to my staff that service to the public is a top priority. At Klaben Ford the service is excellent. Salesman I am a 64 year old dentist. I stress to my staff that service to the public is a top priority. At Klaben Ford the service is excellent. Salesman, Mike Cooney, is on top of everything and it is the easiest car buying experience I ever had. I feel people should be treated with respect and they are at Klaben, from the showroom to service you know you are in great hands. My wife, brother and daughter all drive Fords through Klaben and I will continue to refer people to this fine business. Dr. Sam Kaludy More

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