Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mona Crooks
Mona Crooks at Klaben Ford Lincoln

Mona Crooks | Page 28

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,314 Reviews

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217

Dealership Experience

34 yrs, 4 mos

Industry Experience

34 yrs, 4 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,314 Reviews

Write a Review

1314 Reviews of Mona Crooks

April 08, 2024

Dealership Rating
Employee Rating

Mona Crooks is always on time with her appointments and keeps you updated on progress. She is friendly and very professional. It is a pleasure to work with her. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold

Report | Print

April 04, 2024

Dealership Rating
Employee Rating

Mona is always very friendly and takes good care of my car, she is great to work with. More

by edie.ohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

April 04, 2024

Dealership Rating
Employee Rating

Exceptional service! Mona was there every step of the way! As was everybody else! Thank you! More

by jacob.m958
Recommend Dealer
Yes
Report | Print

April 04, 2024

Dealership Rating
Employee Rating

I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High More

by fairyrain826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe French, Tom Alcorn, Sean Bradford

Report | Print

April 02, 2024

Dealership Rating
Employee Rating

Mono was great to work with. She told how long and asked about car wash More

by DONALD.SANNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

March 31, 2024

Dealership Rating
Employee Rating

Klaben is local, with great employees and mechanics. The service is exemplary. I highly recommend Klaben. More

by kgraham912007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

March 29, 2024

Dealership Rating
Employee Rating

The service was great. Everybody was prompt. Enjoyed the experience. . Would highly recommend it to anyone More

by gskarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Wiley

Report | Print

March 28, 2024

Dealership Rating
Employee Rating

Great place to take vehicles for service,I always work with Mona she is 10 stars More

by RSINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

March 27, 2024

Dealership Rating
Employee Rating

Mona always makes us feel like family. She always treats us with respect & always help full. More

by richardcapstick96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

March 25, 2024

Dealership Rating
Employee Rating

Mona is the best. She has always been our service advisor for many years! Always treats us with professionalism. More

by CIVILWAR6165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
1
...
27
28
29
...
132

Dealership Inventory (281 Vehicles)

new 2026 Ford Bronco car, priced at $48,062
2026 Ford Bronco
new
Beige exterior
Automatic
Four-wheel Drive
$48,062
View Details
new 2026 Ford F-150 car, priced at $47,895
2026 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$47,895
View Details
new 2026 Ford Bronco Sport car, priced at $36,329
2026 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
$36,329
View Details
new 2026 Ford Explorer car, priced at $48,778
2026 Ford Explorer
new
Gray exterior
Automatic
Four-wheel Drive
$48,778
View Details
new 2026 Ford Bronco Sport car, priced at $34,718
2026 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
$34,718
View Details
new 2026 Ford F-150 car, priced at $59,977
2026 Ford F-150
new
Avalanche exterior
Automatic
Four-wheel Drive
$59,977
View Details
View All Inventory