Mona Crooks
Mona Crooks at Klaben Ford Lincoln

Mona Crooks | Page 19

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,314 Reviews

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217

Dealership Experience

34 yrs, 4 mos

Industry Experience

34 yrs, 4 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,314 Reviews

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1314 Reviews of Mona Crooks

December 22, 2024

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Klaben Service Center is the best! I’ve been taking my vehicles there for 25 years and would recommend them to anyone. More

by Ladyluck54
Service Price Transparency
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Recommend Dealer
Yes

December 19, 2024

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I've been with Klaben Ford for many years as well as my father and brother. Joe has always taken care of me as well as my father. He's done an excellent job and always listens to my concerns. I trust hi More

by cpandohie2013
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Recommend Dealer
Yes

Other Employees Tagged: Joe French

December 17, 2024

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The staff at Klaben is always friendly and willing to provide great customer service. I always try to schedule with Mona because we have a good rapport with each other. More

by tariann9
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Recommend Dealer
Yes

December 11, 2024

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Mona is always great to work with. She always takes the time to answers my questions. Thanks Mona see you soon More

by diane.olsen1648
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Recommend Dealer
Yes

December 07, 2024

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I regularly have service on my Lincoln MKC done at Klaben Lincoln Service. Starting with being welcomed by my Service Representative, Mona Crooks, I am kept informed about the progress throughout the entir More

by CMCBSMITH
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Recommend Dealer
Yes

December 07, 2024

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Mona is always very helpful in getting my vehicle scheduled, serviced on time and calling me when it is ready for pickup. She does a great job when I arrive to get my vehicle logged in and checked ou More

by Karjean 73
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Recommend Dealer
Yes

December 06, 2024

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Quick service and pleasant interactions with the staff. They keep you informed and make sure they understand exactly what you need done. More

by mikeflaitz
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Recommend Dealer
Yes

December 06, 2024

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Kim is always professional, always available and can handle anything that comes up! She is the best! More

by jacobdejean
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Recommend Dealer
Yes

December 05, 2024

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Joe was super helpful. My husband was having an issue with his truck and even though it was my car getting serviced he went above and beyond to help us out More

by EMILYJ_200369
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Recommend Dealer
Yes

Other Employees Tagged: Joe French

November 30, 2024

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I have been leasing from Klaben for 5 years now and have always had the best experiences. My original dealer retired and I had the pleasure of working with Luke this time around. He was so helpful and did e More

by Danii Nichole
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry, Tim Sterling, David Mitchell, David Klaben , Marah Brammer, Zayen Comedy, Mike Cooney, Luke Deegan

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