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Mona Crooks
1,314 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 4 mos
Industry Experience
34 yrs, 4 mos
Specialties & Trainings
Master Certified Service Advisor
1,314 Reviews
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1314 Reviews of Mona Crooks
March 06, 2025
They treat us like family. Very good experience every time we purchase a vehicle from them. They have sold to many of my family members and friends because of their outstandi Very good experience every time we purchase a vehicle from them. They have sold to many of my family members and friends because of their outstanding comminication and service. Will never go any place else. More
by Happy Girl
Other Employees Tagged: Richard Klaben, Christine Klaben, Jennifer Bowen , Terry Baughman
Verified CustomerMarch 02, 2025
Always provides top notch service. Mona really cares about her customers, stays in contact and follows up on the service provided. Mona really cares about her customers, stays in contact and follows up on the service provided. More
by George
Other Employees Tagged: Chris Moldas, Christine Klaben
February 24, 2025
Gavin was super awesome! so nice and explained everything to me. super quick and well done service which is always appreciated. so nice when Klaben Ford makes everything so c so nice and explained everything to me. super quick and well done service which is always appreciated. so nice when Klaben Ford makes everything so convenient! More
by Olivia.claire2004
Other Employees Tagged: Kim Wolfram, Gavin Fano
February 21, 2025
Great dealership! Customer service is outstanding. They were able to put me in a car when other dealerships could not. Customer service is outstanding. They were able to put me in a car when other dealerships could not. More
by 29proplus
Other Employees Tagged: Mike Brandvold, Richard Klaben, Tyler Kline, Christine Klaben, Jennifer Bowen, David Klaben
February 21, 2025
Mona Crooks is very professional, knowledgeable, and cares about her customers. She always lets me know what is going on when my vehicles are in for service. Mona is an asset to the company cares about her customers. She always lets me know what is going on when my vehicles are in for service. Mona is an asset to the company More
by Cd1500gl
Other Employees Tagged: Tom Alcorn
February 18, 2025
Mona makes the service experience easy and helpful. Always communicating letting me know what and when my vehicle is going to be ready. Always checking to make sure I’m well taken care of. Always communicating letting me know what and when my vehicle is going to be ready. Always checking to make sure I’m well taken care of. More
by starcherjason
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