Mona Crooks
Mona Crooks at Klaben Ford Lincoln

Mona Crooks | Page 15

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,314 Reviews

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217

Dealership Experience

34 yrs, 4 mos

Industry Experience

34 yrs, 4 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,314 Reviews

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1314 Reviews of Mona Crooks

March 21, 2025

Dealership Rating
Employee Rating

Mona always provides quick and easy service and is personable. Wait time was even less than estimated. More

by vheeter
Service Price Transparency
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Recommend Dealer
Yes

March 19, 2025

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Was in for oil change Mona Crooks is always a pleasure to deal with always happy and goes the extra mile to help More

by Leatherman2021
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Recommend Dealer
Yes

Other Employees Tagged: Mike crooks. Always works in my car. Excellent mechanic

March 18, 2025

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We've been customers with Klaben for about 10 years. Great sales and service support. Be back with our other vehicle on Friday for routine maintenance. Mona has always treated us well with every visit. More

by rvigars2024
Service Price Transparency
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Recommend Dealer
Yes

March 17, 2025

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I am sold on the mobile service. I look forward to my next purchase at Klaben Ford. If I was a salesman at Klaben I would definitely mention the mobile service. Awesome experience!! More

by duanemills50
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Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Tom Alcorn

March 16, 2025

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After experiencing car issues on the way home from work, we were able to drop off the car that evening to Klaben. Mona contacted me the first thing in the morning to discuss the issues I was experiencing an More

by tariann9
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Recommend Dealer
Yes

Other Employees Tagged: Gavin Fano

March 12, 2025

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Been a customer since 1994, very happy and satisfied with everything. Sales and service departments, not to mention ownership has been great. More

by IMSANDYZ
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Recommend Dealer
Yes

March 12, 2025

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MONA CROOKS DID A GREAT JOB TAKING CARE OF ME I CAME IN ON THE WRONG DATE FOR AN OIL CHANGE AND I DROPPED OFF THE MAVERICK AND SHE GOT THE JOB DONE SHE IS A GREAT ASSEST TO YOUR TEAM THANK YOU MONA AND TH More

by gkime
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Recommend Dealer
Yes

March 12, 2025

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Mona is a great representative for your company. Have dealt with her for many years . Very friendly and professional. 5 star rating More

by S12MERRICK
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Recommend Dealer
Yes

March 09, 2025

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Mona crooks is an amazing asset to the Klaben team in Kent. She is kind, courteous, and knowledgeable. More

by Sdalton4564
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Recommend Dealer
Yes

March 08, 2025

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Employee Rating

Everything went awesome, and the car is running smoother than it has since I bought it at the beginning of the deal. Mona was very helpful and kind More

by MBFUNTIME2
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Recommend Dealer
Yes
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