Dylan Becker
Dylan Becker at Klaben Ford Lincoln
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Dylan Becker

Mobile Service Technician

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
32 Reviews
5.0

32 Reviews

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32 Reviews of Dylan Becker

December 18, 2024

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Employee Rating

Klaben did their usual great job on my car and had it done and ready for me at the time Mike quoted. And I can honestly say that every service advisor I've worked with does a very good job. More

by mactech44
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Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Rachel Wolf

December 07, 2024

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My old battery finally gave it up from the cold and my really old battery charger died as well so I couldn't drive to Klaben. I knew they had mobile service so called and Rachael was very good setting u More

by mactech44
Service Price Transparency
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Recommend Dealer
Yes

December 07, 2024

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My main contact at Klaben is Mike but I can honestly say that in all the years and dozens of visits I've been going to Klaben Ford I found all their service advisors are very good and like other reviews say More

by mactech44
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold

October 07, 2024

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They did an amazing job at fixing my truck. Thank you for doing it in a timely manner. More

by lmschieda
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Recommend Dealer
Yes

September 30, 2024

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Dylan was very knowledgeable and courteous. he did a great job. It is very hard to reach someone in Service, until Rob gave me his cell #. Great service from this time forward More

by PMCNEILL0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Uzl II, Rob Simon

Oct 01, 2024

Klaben Ford Lincoln responded

Thank you for taking the time to provide your honest / candid feedback and for the positive comments about Dylan and Rob. We share this with our entire team after reflecting on its content and utilize it internally in coaching, counselling, and celebrations. It was a pleasure meeting you over the phone and having the opportunity to personally apologize and gain valuable additional insight as well as your perspective from your experience. Your kind words added in regards to the interactions with our team members was greatly appreciated and I look forward to sharing these with them. As we discussed, your feedback is important to us and allows us to know where we are succeeding as well as areas needing improvement. We appreciate your business, but more important are the impressions we leave our guests with as we work hard to build relationships that last for years based on trust and confidence. Thank you again for your feedback. Rob, I, and the entire Klaben Team remain at your service. Sean Bradford – sbradfor@klaben.com

September 27, 2024

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I absolutely love the convenience of your oil change mobile service! I am a loyal Klaben customer but it's quite the drive for me to the Kent location. The mobile service let's me continue my work sched More

by t4bor
Service Price Transparency
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Recommend Dealer
Yes

September 20, 2024

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Quick and efficient! My car is also an odd shade of blue and they were able to match the color perfectly! Highly recommend them for all your auto body needs! More

by Katelyn_McClure22
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Recommend Dealer
Yes

August 19, 2024

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I am so thankful for Mobile Service; I have used several times now and it is amazing. I am kept informed, service is prompt, the techs do a great job and always leave the area clean. The office staff is a More

by wks4784
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Wolf , Dakota Fincham

April 20, 2024

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Klaben Ford is Understanding, Helpful, and Caring. Tim Sterling & David Klaben worked hard to find the right car for the right deal. More

by jnelson0
Sales Price Transparency
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Recommend Dealer
Yes

March 11, 2024

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I couldn’t believe that they came to my house and did my oil change and tire rotation. Dylan notified me when he was on his way. He was prompt, polite and efficient. I was able to get work done at the hou More

by ajenkins032363
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shelby Wiley , Jessica Meacham

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