Craig Douglas
Craig Douglas at Ken Ganley Ford Norton
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Craig Douglas

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
428 Reviews
4.9

428 Reviews

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428 Reviews of Craig Douglas

November 10, 2024

Dealership Rating
Employee Rating

We had a great experience and highly recommend Tony. We're happy with our new lease! More

by LMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Nov 10, 2024

Ken Ganley Ford Norton responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

November 10, 2024

Dealership Rating
Employee Rating

Very friendly and willing to work with us, expediently got the car ready and we got to drive it off the lot. Good group of people :) More

by MrsReed77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Nov 10, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. Congratulations on your new purchase! We appreciate your business and hope to see you again soon.

November 02, 2024

Dealership Rating
Employee Rating

Joe was very professional, had the car I wanted ready to test drive! This was by far the quickest car purchase I have ever did I would recommend to everyone!!! Their financing was quick and easy and; they a More

by Car Owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Nov 04, 2024

Ken Ganley Ford Norton responded

Hello Car, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2024

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Employee Rating

They were very friendly, very helpful, great information. I would recommend Ganley Ford to Friends. More

by Hstarcher66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Sam Adrian

Nov 01, 2024

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 25, 2024

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Employee Rating

I can't say enough great things about my car buying experience at Ken Ganley Ford of Norton! My salesman Desmond Norvell was knowledgeable and extremely helpful! He made us feel like family! I highly r More

by fedex44643
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Oct 27, 2024

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Thanks for the recommendation, and have an amazing day!

October 24, 2024

Dealership Rating
Employee Rating

Great experience all the way around. Fair trade-in, good deal on the new truck. Joe as well as the rest of the staff was very professional and helpful. No pressure! More

by steelheaderjc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Joe Peticca

Oct 24, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Joe and our team here at Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

October 21, 2024

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Employee Rating

Joe was so helpful and answered all of our many questions! We are so glad we decided to go to Ken Ganley because the customer service is really wonderful. More

by jessicaccasto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Oct 22, 2024

Ken Ganley Ford Norton responded

Jessica, Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

Oct 25, 2024

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 05, 2024

Dealership Rating
Employee Rating

This was my second time purchasing a vehicle from this dealership.each time I was pleased. My salesperson was a delight. More

by Helencarson123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Oct 05, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team, Helen. We're glad to hear we delivered such a great experience!

October 01, 2024

Dealership Rating
Employee Rating

Everyone was very helpfull. Scott was so nice and answered all my question.. I would recommend them to everyone i know. Thank you I love my new car More

by Toni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bomgardner

Oct 01, 2024

Ken Ganley Ford Norton responded

Thank you, Toni, for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

September 25, 2024

Dealership Rating
Employee Rating

Positive experience. Tony is great! Love my car. Will recommend Tony and the dealership to family and friends. More

by bandkwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Sep 26, 2024

Ken Ganley Ford Norton responded

It's fantastic to hear that Tony provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

Sep 29, 2024

Ken Ganley Ford Norton responded

Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

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