Craig Douglas
Craig Douglas at Ken Ganley Ford Norton
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Craig Douglas

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
436 Reviews
4.9

436 Reviews

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436 Reviews of Craig Douglas

December 20, 2024

Dealership Rating
Employee Rating

Very understanding, with no pressure to purchase made it a very friendly environment to purchase More

by burkepley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Joe Peticca

Dec 20, 2024

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 17, 2024

Dealership Rating
Employee Rating

Great automobile. Sam Adrian, our salesman was very good.- He is very knowledgeable about the inventory & especially knows all about the Ford Expedition King Ranch. More

by bernieanddolly
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

Dec 18, 2024

Ken Ganley Ford Norton responded

Thank you for your review and kind words for Sam! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

December 07, 2024

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Employee Rating

Scott and the guys were all super helpful, very respectful, and most importantly not pushy to get a sale. They were very receptive and happy to answer any and all my questions. I would highly rec More

by Badavis818
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 09, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

Dec 12, 2024

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 06, 2024

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Quick, easy buying experience! No sales pressure, just knowledgeable and helpful staff. Would definitely recommend working with Tony! More

by Roko24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Dec 08, 2024

Ken Ganley Ford Norton responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2024

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Employee Rating

I was given excellent service without a lot of pressure. They answered my questions and guided me through the car buying process and my follow up questions. Got a great vehicle at a good price. Enjoyable More

by jgplmp1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Pangburn

Dec 01, 2024

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

November 19, 2024

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Employee Rating

Joe made buying and spending the money fun! He was knowledgeable about the products ford offers. The sales manager and finance man answered all my questions. I will recommend your your team. More

by awteresko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Joe Peticca

Nov 19, 2024

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 19, 2024

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Employee Rating

Purchased a truck from out of State. Sam and Desmond were great - everyone worked to make it an extremely smooth process with minimal stress, including pickup from the airport. Very hone More

by lcf45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Sam Adrian

Nov 19, 2024

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

November 17, 2024

Dealership Rating
Employee Rating

Scott was great. He was very knowledgeable and personable. Not a high pressure salesman. He worked with us to get a low interest rate. More

by Zupancicjudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Scott had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Norton!

Nov 19, 2024

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2024

Dealership Rating
Employee Rating

Very friendly and willing to work with us, expediently got the car ready and we got to drive it off the lot. Good group of people :) More

by MrsReed77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Nov 10, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. Congratulations on your new purchase! We appreciate your business and hope to see you again soon.

November 10, 2024

Dealership Rating
Employee Rating

We had a great experience and highly recommend Tony. We're happy with our new lease! More

by LMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Nov 10, 2024

Ken Ganley Ford Norton responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

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