Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.7
960 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

960 Reviews

Write a Review

960 Reviews of Carol Clark-Muniz

March 30, 2026

Dealership Rating
Employee Rating

Excellent service would certainly return for my next car. Very willing to work with prospective buyers More

by ROBINLEXUS1586
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2026

Rallye BMW responded

We’re pleased that you had a great experience with our team! Thank you for choosing Rallye BMW and for sharing your feedback, Robin.

March 28, 2026

Dealership Rating
Employee Rating

Bobby was very professional and explained every step thoroughly. Made me feel very comfortable. Even beat my loan rate. More

by rbautista89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Rallye BMW responded

Thank you for sharing your feedback about Bobby! We're pleased to know you felt confident and comfortable throughout the process. Congratulations from our Rallye BMW team!

March 23, 2026

Dealership Rating
Employee Rating

Very clean showrooms, professional staff Test drive experience is usually smooth and well-organized salespeople tend to know BMW features well Loaner cars not always available during service Comfort More

by stankaminyar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Rallye BMW responded

Thank you for sharing your feedback about our showrooms and team! We'll use your comments to improve and we hope to see you again at Rallye BMW, Stan.

February 25, 2026

Dealership Rating
Employee Rating

I absolutely LOVE this dealership, even with all the construction going on I am still being updated and informed about my vehicle and vehicle concerns! More

by some1dangerous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Rallye BMW responded

We're so grateful for your feedback! It means the world to us here at Rallye BMW. Thank you!

January 29, 2026

Dealership Rating
Employee Rating

My adviser, Carol Clark_Muniz very customer oriented, helpful, friendly & patience. She spent a lot of time to helpe me to reach my insurance company to get my car insurance inf while I forgot to carry i More

by Ankee.Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2026

Rallye BMW responded

Ankee, thank you for sharing your experience with Carol! We appreciate your kind words and look forward to seeing you next time at Rallye BMW!

January 16, 2026

Dealership Rating
Employee Rating

The dealership team was outstanding—helpful, prompt, professional, and truly excellent throughout the entire purchase process. Andy was attentive and knowledgeable, Shronda guided me through the financi More

by CHERYLPASSEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sharonda James, Andy Fequiere , Andy, Suada and Sharonda were excellent

Jan 19, 2026

Rallye BMW responded

Thank you for the terrific feedback, Cheryl! We appreciate your business and we hope to see you again at Rallye BMW. Take care!

January 08, 2026

Dealership Rating
Employee Rating

Friendly and professional. My service was pleasant due to my relationship with Carol one of the service providers More

by Joel Golub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Rallye BMW responded

Joel, it means a lot that you took the time to share this awesome feedback about Carol and the team! Thank you from all of us at Rallye BMW!

January 07, 2026

Dealership Rating
Employee Rating

Terrible service center! ! Always problems!! So tragic this is our fourth BMW and always a problem!!!!! More

by soverbec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bret Hines , Dennis service department

Jan 08, 2026

Rallye BMW responded

I'm truly sorry to hear about the consistent issues you've faced with our service center, especially as a loyal BMW owner. We pride ourselves on providing top-notch service and it's disappointing to see we've let you down. If you wouldn't mind reaching out, I'd love the opportunity to discuss your experiences further and see how I can help rectify any ongoing issues. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

January 02, 2026

Dealership Rating
Employee Rating

Best customer service I had. Everyone here makes you feel like special and keep you Inform at all times with your vehicle work. More

by o_oscarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

Jan 05, 2026

Rallye BMW responded

Thank you for sharing your feedback about our team! We appreciate your business and hope to see you again at Rallye BMW!

December 31, 2025

Dealership Rating
Employee Rating

Chris Blanco is awesome. He advised me about taking care of my car and was very knowledgeable and professional. More

by ALCUSMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco

Jan 05, 2026

Rallye BMW responded

We're glad Chris provided you with helpful advice and excellent service here at Rallye BMW! We appreciate your support and hope to see you again down the road.

1
...

Dealership Inventory (533 Vehicles)

new 2026 BMW 740 car, priced at $106,585
2026 BMW 740
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 PHEV car, priced at $88,825
2026 BMW X5 PHEV
new
Dravit Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $86,150
2026 BMW X5
new
Dravit Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 330 car, priced at $55,015
2026 BMW 330
new
Alpine White exterior
Automatic
All-wheel Drive
new 2026 BMW X5 PHEV car, priced at $89,050
2026 BMW X5 PHEV
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X7 car, priced at $97,015
2026 BMW X7
new
Carbon Black Metallic exterior
Automatic
All-wheel Drive