Christopher Blanco

Cosmo is a veteran when it comes to cars you could definitely tell by speaking with him. He’s very knowledgeable and thorough definitely tell by speaking with him. He’s very knowledgeable and thorough More

by APLAURINO Verified Customer Verified Customer

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Great atmosphere, helpful attentive staff who handle my car with care. I have come to find Rallye to be reliable when servicing my car. car with care. I have come to find Rallye to be reliable when servicing my car. More

by Sueb Verified Customer Verified Customer

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seamless,quick, efficient. working with rallye is always a pleasant experience, i highly recommend. working with rallye is always a pleasant experience, i highly recommend. The working with rallye is always a pleasant experience, i highly recommend. working with rallye is always a pleasant experience, i highly recommend. They really know what they are doing, especially Chris Blanco! More

by BORJA.MARISOL Verified Customer Verified Customer

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Best BMW dealer dealership specifically the service department. Very helpful and knowledgeable service managers.Highly recommend. department. Very helpful and knowledgeable service managers.Highly recommend. More

by JoGo Verified Customer Verified Customer

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Frank TROTTA is the best service advisor in the business. He consistently provides a concierge style approach in his dealings with me. His understanding of my vehicles is outstanding. He consistently provides a concierge style approach in his dealings with me. His understanding of my vehicles is outstanding. More

by FRANK.WETCHLER Verified Customer Verified Customer

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Responds quickly to calls. Courteous. Eager to please. Honest and follows through as promised. Clean and tasteful Courteous. Eager to please. Honest and follows through as promised. Clean and tasteful More

by DANIALKESS Verified Customer Verified Customer

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Rallye is the best in every aspect. I also must rave about Carol Muniz, her efficiency and attention to detail definitely exceeds in the sense of confidence in dealing with Rallye. I ha I also must rave about Carol Muniz, her efficiency and attention to detail definitely exceeds in the sense of confidence in dealing with Rallye. I have been a client of Rallye for many years, and compared them to another dealer which was terrible and totally incompetent. I will remain a Rallye client forever. More

by BBENEVEN Verified Customer Verified Customer

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Mustafa is a major asset to this company he helped from start to finish this man should be rewarded Thank you and see you next time start to finish this man should be rewarded Thank you and see you next time More

by CERTIFIEDAUTO Verified Customer Verified Customer

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Joe is an extremely good representative for your BMW store. He’s extremely patient. Uses his words carefully. He did his best to make us feel comfortable with our lease. He did everything in his power store. He’s extremely patient. Uses his words carefully. He did his best to make us feel comfortable with our lease. He did everything in his power to get us the best deal. I went far and above the bar we usually see from car salesman. I think he has a great career ahead of him and a great representative for your company. More

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This has been the worst experience among many. I wasted so much time, effort and aggravation. Your service team made a very significant mistake in claiming my wheels were not original, sent me bac I wasted so much time, effort and aggravation. Your service team made a very significant mistake in claiming my wheels were not original, sent me back to Bayside, where I purchased the car, to be told they are in fact original and was sent back to Rallye yet again. This is not the first time experiencing mishaps with Rallye. During a previous visit the wheel was painted the wrong color and returned without BMW badge. On another visit with a different advisor, I was blatantly lied to stating the wheels were sent out for repair and a few days later they called asking for the wheel lock key because they couldn’t remove the wheels so they were never actually sent out. On a separate visit for tire rotation and alignment, my car was returned with the check engine light on, something that should have been addressed before pickup as I then had to leave it and return another day. Another waste of time. I expect attention to detail and high level service after having spent $85k+ on my vehicle. I asked multiple times to Frank, Brett and others for the team to verify their claim that my wheels are not original and I was brushed off and directed back to Bayside. I understand humans make mistakes but for not one person on the team to look further into it and redirect me outside shows a lack of leadership and expertise. This completely instilled distrust in your team and I would never trust any advice from your mechanics or advisors about my car. It made me question the integrity of the dealer where I purchased the car as Rallye insinuated I was sold aftermarket parts labeled as originals and has impacted my view on the BMW brand as a whole. I wasted countless hours of my time going back and forth to your service center to resolve this and still did not get the resolution I deserved. If a man would have been in my same situation he would not have been tossed back and forth to prove what was just. I spent four hours waiting for the wheels only to be looked at on one of the many visits at Rallye after Bayside already proved they were original. I sat and spoke with Chris Blanco on multiple occasions and left feeling very dissatisfied and frustrated instead of valued and supported. Kal, the service manager at Bayside (now Manhasset), handled the situation with much more grace and patience and made sure to research the part numbers and check the facts before jumping to conclusions and attended me quickly and swiftly. Despite the lack of expertise and service at your center, I do have to commend Tracy and the front desk staff including Jessica, Samantha, Julia and Alexandra, for noticing something was wrong and trying to help as far as possible even though there was nothing they could do. They showed genuine care. I am beyond frustrated and upset with my experience at Rallye and wouldn’t return after the poor level of service I received. More

by valentinaferrer Verified Customer Verified Customer

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