Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
997 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

997 Reviews

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997 Reviews of Carol Clark-Muniz

August 29, 2026

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Cedric Bassil who handled my sales transaction introduced me to the service department which made me feel comfortable and taken care of; Not so easy a task! More

by DENIS7
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Recommend Dealer
Yes
Aug 31, 2026

Rallye BMW responded

Connecting with new team members can be daunting, so we're thrilled Cedric paved the way perfectly. We wish you many safe and happy miles in your new car! -Rallye BMW

August 24, 2026

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They are very attentive and fair. . A b c d e f g h i More

by schoer28
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Recommend Dealer
Yes
Aug 26, 2026

Rallye BMW responded

Thank you for taking the time to write Rallye BMW a review!

August 23, 2026

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Service consultant, Carol I believe is her name, kept me up to date at each step, was friendly and responsive to all my questions, and provided great customer service. Further, my car came back clean. Very More

by PMAO
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Recommend Dealer
Yes
Aug 25, 2026

Rallye BMW responded

Thank you for highlighting Carol's exceptional service and for choosing Rallye BMW. We look forward to welcoming you back in the future!

August 15, 2026

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I love this dealership so much I hope my car breaks down just so I can go back. More

by markl311
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Recommend Dealer
Yes
Aug 17, 2026

Rallye BMW responded

Mark, we are glad to hear that we have earned your wholehearted support! See you next time at Rallye BMW.

August 09, 2026

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Carol Clark-Muniz provides outstanding customer service. The entire team at Rallye was knowledgeable and attentive. More

by SASCHETT
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Recommend Dealer
Yes
Aug 28, 2026

Rallye BMW responded

Thank you so much for your feedback! We will be sure to pass along your kind words to Carol and the rest of the Rallye BMW team!

August 09, 2026

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This dealership is making money for their owners, they told me some work that my vehicle needs ,,, but so far no problem . I will keep track and will confront them about it , $4500 worth of work. Even the More

by LAFAYETTE
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Recommend Dealer
No
Aug 10, 2026

Rallye BMW responded

We're committed to providing reliable service advice, and it's concerning to see that you feel differently. I'd like the opportunity to review your visit details and clarify any misunderstandings regarding the work suggested for your vehicle. Please consider reaching out at your convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 08, 2026

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I was very disappointed with this service. Nothing was fixed and yet I was charged over 700. Ralleye has always been a solid dealership and unfortunately I no longer feel this way. More

by LAURAJOOSTEN
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Recommend Dealer
No
Aug 10, 2026

Rallye BMW responded

Hi Laura. We're upset to receive this 1-star rating. I sincerely apologize that our top-quality care wasn't made apparent during your visit, and I would like to assist you with any outstanding repairs. Please be in touch when you have a moment. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 04, 2026

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Very professional and courteous. . Also the dealership is clean, comfortable and spacious, This is all I have to say. More

by patriciajweiss
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Carrozzo

Aug 05, 2026

Rallye BMW responded

It's awesome you enjoyed our professionalism, courtesy, and dealership environment at Rallye BMW. Thanks for sharing your thoughtful review, Patricia!

August 02, 2026

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Very professional and all were eager to answer any question .plus were very polite if they could not answer More

by ttdominick
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Recommend Dealer
Yes
Aug 04, 2026

Rallye BMW responded

Thank you for sharing your review! It is a pleasure to hear our team answered all your questions in such a professional and polite manner. Rallye BMW is here if you need anything else. Take care!

July 26, 2026

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I have been a customer for approximately eight years and I am always satisfied with the service that you provide. I primarily work with Carol and she is very attentive to my needs and requests. In closing, More

by POUSMANN7
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Recommend Dealer
Yes
Jul 27, 2026

Rallye BMW responded

Thank you for your continued trust and feedback! We're delighted to hear you had another great experience with Carol and our team. We look forward to serving you again at Rallye BMW. See you next time!

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