Mustafa Karimbaksh
Mustafa Karimbaksh at Rallye BMW

Mustafa Karimbaksh

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.9
33 Reviews

Dealership Experience

8 mos

Industry Experience

12 yrs, 3 mos

Languages Spoken

English English

4.9

33 Reviews

Write a Review

33 Reviews of Mustafa Karimbaksh

April 16, 2026

Dealership Rating
Employee Rating

Overall pretty good since they replaced the dashboard. But they broke my dash cam in the process which was unfortunate and didnt offer any form of compensation. I wouldve been happy with even just a hoodi More

by lginiyani
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Karimbaksh

Apr 17, 2026

Rallye BMW responded

Thank you for sharing your feedback. I'm glad to hear you were pleased with the dashboard replacement, but I apologize for the issue with your dash cam and any inconvenience it caused. We certainly value our customers and want to make sure they're taken care of; if you'd like to discuss this further, please reach out at your convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

April 08, 2026

Dealership Rating
Employee Rating

Very curteous, no waiting and they follow up with you. I Told them my car was making noises and they fixed it...great help. More

by susieq410
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Karimbaksh

Apr 08, 2026

Rallye BMW responded

We are thrilled to hear our team solved the issue promptly and kept you informed throughout. Thank you for choosing Rallye BMW and for sharing your feedback!

March 25, 2026

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Employee Rating

I bought my new x5 from the dealership and starting first year it was a problem as issues kept coming I told the dealership to replace my new car with similar car and they were not very responsive to my dile More

by shahs
Recommend Dealer
No

Other Employees Tagged: Mustafa Karimbaksh

Mar 25, 2026

Rallye BMW responded

I'm very sorry that you've been dealing with these issues. It's never our intention to leave our customers feeling unsupported, and we apologize that we weren't as responsive as we could have been. If you would like to further discuss your situation, please contact me at any time. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

March 22, 2026

Dealership Rating
Employee Rating

Had a very smooth experience I was updated by Mustafa on a regular basis. They worked with my schedule. More

by silaasa75
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Karimbaksh

Mar 23, 2026

Rallye BMW responded

Thank you for sharing your experience with Mustafa and our team! We appreciate your support and we hope to see you again at Rallye BMW.

March 15, 2026

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Great service from beginning of making the appointment through team reception and throughout .. make having. BMW extra special More

by GREGORY.WOZNIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Persaud

Mar 16, 2026

Rallye BMW responded

Gregory, thank you for sharing your positive review! We hope you continue to enjoy top-notch care from our team in the future at Rallye BMW!

February 25, 2026

Dealership Rating
Employee Rating

Very positive experience. Mustafa was really helpful in taking care of what needed to be done. Best service experience! More

by LAMARDOR
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Karimbaksh

Feb 26, 2026

Rallye BMW responded

Thank you for your glowing review! We're thrilled to hear that Mustafa ensured you had a top-tier service experience at Rallye BMW. We look forward to assisting you in the future!

February 25, 2026

Dealership Rating
Employee Rating

I absolutely LOVE this dealership, even with all the construction going on I am still being updated and informed about my vehicle and vehicle concerns! More

by some1dangerous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Rallye BMW responded

We're so grateful for your feedback! It means the world to us here at Rallye BMW. Thank you!

February 24, 2026

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Employee Rating

Professionalism, customer satisfaction focused . I was very impressed by his communication skills and attentiveness of customer’s concerns. More

by jeandaris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Rallye BMW responded

Thank you for sharing your feedback! It's wonderful to hear that you had such a positive experience with our team at Rallye BMW. We truly appreciate your business!

February 21, 2026

Dealership Rating
Employee Rating

Mustafa was very helpful and accommodating. Check in process could be improved by a sign in sheet or staff to direct clients to know who needs help, or who is next. More

by Beraliza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Rallye BMW responded

It’s great to know that Mustafa took good care of you, Beraliza! We appreciate your feedback about our check-in process as well. Thank you from all of us at Rallye BMW!

February 13, 2026

Dealership Rating
Employee Rating

Great and fast service. Mustafa was a great representative guiding me along every step of the way and making sure I was in and out as soon as possible More

by RAHIMZADAOMAID
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Karimbaksh

Feb 13, 2026

Rallye BMW responded

We're happy to hear Mustafa made your visit efficient and enjoyable! Thanks for choosing Rallye BMW and for sharing your feedback, Rahim.

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