Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
544 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

544 Reviews

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544 Reviews of Frank Trotta

April 17, 2026

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Employee Rating

Frank T was very attentive and went above and beyond regarding servicing my vehicle. Highly pleased More

by JEFFREYHAMILTON04
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Recommend Dealer
Yes
Apr 20, 2026

Rallye BMW responded

So glad you enjoyed working with Frank T in our service department, Jeffrey! We appreciate you choosing Rallye BMW.

April 15, 2026

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The service was great. The pricing was fair. I was very happy with the outcome. More

by ARNONKLEIN
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Recommend Dealer
Yes
Apr 16, 2026

Rallye BMW responded

We couldn't ask for a better review of Rallye BMW. Thanks so much, Arnon!

April 12, 2026

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Very professional I don't wait to long for fixed recall my car And also they change oil I'm my car to More

by hpburek
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Apr 13, 2026

Rallye BMW responded

We are proud of our efficient service team! Thank you for choosing Rallye BMW and for sharing your support online.

April 02, 2026

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Employee Rating

Frankie is always the best! Only person I will ever go to Frankie is the sweetest and most caring advisor I have interacted with! More

by Jess.Serrano323
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Apr 03, 2026

Rallye BMW responded

Thank you for sharing your wonderful feedback about Frankie! We will be sure to pass along your kind words. We are grateful to have you as a customer!

April 01, 2026

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Frank always looks out for my welfare! ! He's a knowledgeable professional that's also very personable. More

by Rbruno1
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Apr 02, 2026

Rallye BMW responded

We couldn't agree more! Thank you for sharing your experience with Frank here at Rallye BMW.

March 28, 2026

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Employee Rating

We have had a wonderfully rewarding experience with Rallye BMW for over 25 years. We followed our Client Advisor, Bert Vargas to Rallye because he is simply the best. This has always been extended by More

by ALEIDA & ALAN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Rallye BMW responded

Thank you for being part of the Rallye BMW family for 25 years! We’re thrilled to hear about your experiences with Bert, Chris, Frank, Vicky, Haily, and Danielle. We hope you love your new BMW! Here’s to many more years together!

March 23, 2026

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Very clean showrooms, professional staff Test drive experience is usually smooth and well-organized salespeople tend to know BMW features well Loaner cars not always available during service Comfort More

by stankaminyar
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Recommend Dealer
Yes
Mar 23, 2026

Rallye BMW responded

Thank you for sharing your feedback about our showrooms and team! We'll use your comments to improve and we hope to see you again at Rallye BMW, Stan.

March 22, 2026

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They have been responsive to my needs Great staff and all around customer service Fabulous More

by pablosinclair73
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Mar 23, 2026

Rallye BMW responded

Pablo, thanks so much for the 5-star review of Rallye BMW!

March 17, 2026

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Frank is amazing and has displayed superb customer service from the moment i met him. More

by alexmosheyev99
Service Price Transparency
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Recommend Dealer
Yes
Mar 18, 2026

Rallye BMW responded

Thanks for the feedback! We feel fortunate to have Frank on our team at Rallye BMW, and we will be sure to pass this along to him. Safe travels!

March 11, 2026

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Employee Rating

Frank at the service department is amazing! Bert from sales is the man to go to! Recommend this dealership over freeport one More

by waqas0120
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Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Rallye BMW responded

Thank you for your outstanding feedback! We're thrilled to hear you had such a great experience with Frank and Bert. We truly appreciate your recommendation of Rallye BMW, and we look forward to serving you again in the future!

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