Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Frank Trotta

Overview Reviews (548) Inventory (439)

Contact Me

View All Employees

< View All Employees

Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

Contact Me

4.8

548 Reviews

Overview Reviews (548) Inventory (439)

4.8

548 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Frank Trotta

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

548 Reviews of Frank Trotta

May 11, 2026

Dealership Rating

Employee Rating

Great location and service center. An easy in and out for your car service. And love the video they send while your car is being serviced An easy in and out for your car service. And love the video they send while your car is being serviced More

by Snapindrgn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 12, 2026 -

Rallye BMW responded

We're so glad to hear about your seamless experience at Rallye BMW! It's awesome to know you appreciated the video updates, too. Drive safely, and see you next time!

May 05, 2026

Dealership Rating

Employee Rating

Good service: timely or intuitive. I Will continue working with Rallye for the near future. I Will continue working with Rallye for the near future. More

by kalpenshah1974

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 06, 2026 -

Rallye BMW responded

Thank you for sharing. While I am thrilled to hear you will continue working with us, I would appreciate the chance to learn what prevented us from earning you five stars so I can ensure an even better experience next time. Please feel free to reach out at your convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

May 05, 2026

Dealership Rating

Employee Rating

Great Service department from time of drop off until vehicle completion. Great communication throughout the entire process. I highly recommend Rallye BMW to everyone. vehicle completion. Great communication throughout the entire process. I highly recommend Rallye BMW to everyone. More

by markl311

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino, Mark Langston, Mustafa Karimbaksh, Tracey Bolden, Brandon Deady

Report | Print

May 05, 2026 -

Rallye BMW responded

Thank you for the outstanding review and recommendation, Mark! We're thrilled to hear our team kept you informed and at ease throughout the whole process. See you next time at Rallye BMW!

May 04, 2026

Dealership Rating

Employee Rating

Service was done promptly and and well and I was kept informed of the service . informed of the service . More

by Norman.Schiller

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino, Richard Johnson, Mustafa Karimbaksh, Tracey Bolden, Brandon Deady

Report | Print

May 05, 2026 -

Rallye BMW responded

Thank you, Norman, for stopping by to leave Rallye BMW a wonderful review!

April 17, 2026

Dealership Rating

Employee Rating

Frank T was very attentive and went above and beyond regarding servicing my vehicle. Highly pleased regarding servicing my vehicle. Highly pleased More

by JEFFREYHAMILTON04

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 20, 2026 -

Rallye BMW responded

So glad you enjoyed working with Frank T in our service department, Jeffrey! We appreciate you choosing Rallye BMW.

April 15, 2026

Dealership Rating

Employee Rating

The service was great. The pricing was fair. I was very happy with the outcome. The pricing was fair. I was very happy with the outcome. More

by ARNONKLEIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 16, 2026 -

Rallye BMW responded

We couldn't ask for a better review of Rallye BMW. Thanks so much, Arnon!

April 12, 2026

Dealership Rating

Employee Rating

Very professional I don't wait to long for fixed recall my car And also they change oil I'm my car to my car And also they change oil I'm my car to More

by hpburek

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Apr 13, 2026 -

Rallye BMW responded

We are proud of our efficient service team! Thank you for choosing Rallye BMW and for sharing your support online.

April 02, 2026

Dealership Rating

Employee Rating

Frankie is always the best! Only person I will ever go to Frankie is the sweetest and most caring advisor I have interacted with! Only person I will ever go to Frankie is the sweetest and most caring advisor I have interacted with! More

by Jess.Serrano323

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Apr 03, 2026 -

Rallye BMW responded

Thank you for sharing your wonderful feedback about Frankie! We will be sure to pass along your kind words. We are grateful to have you as a customer!

April 01, 2026

Dealership Rating

Employee Rating

Frank always looks out for my welfare! ! He's a knowledgeable professional that's also very personable. ! He's a knowledgeable professional that's also very personable. More

by Rbruno1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Apr 02, 2026 -

Rallye BMW responded

We couldn't agree more! Thank you for sharing your experience with Frank here at Rallye BMW.

March 28, 2026

Dealership Rating

Employee Rating

We have had a wonderfully rewarding experience with Rallye BMW for over 25 years. We followed our Client Advisor, Bert Vargas to Rallye because he is simply the best. This has always been extended by Rallye BMW for over 25 years. We followed our Client Advisor, Bert Vargas to Rallye because he is simply the best. This has always been extended by the best Service department around. Service Manager, Chris Blanco, and our Service Advisor, Frank Trotta, have always made sure our car is as good as the day we first pick it up. We just got our 9th car from Rallye BMW, 2 days ago. Business Manager, Vicky Sarocco, made the final paperwork a breeze and she was a pleasure to work with. And our respect for the BMW Genius team now includes Haily Ruiz, who walked us through every part of the new car’s technologies. We salute General Manager, Danielle Dewling, for making Rallye BMW, the special place it is, and for having only THE BEST people on staff. More

by ALEIDA & ALAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Blanco, Danielle Dewling, Victoria Sarocco

Report | Print

Mar 30, 2026 -

Rallye BMW responded

Thank you for being part of the Rallye BMW family for 25 years! We’re thrilled to hear about your experiences with Bert, Chris, Frank, Vicky, Haily, and Danielle. We hope you love your new BMW! Here’s to many more years together!

Dealership Inventory (439 Vehicles)

2024 BMW X5 | used

$55,888

2024 BMW X5

used

Alpine White exterior

Automatic

All-wheel Drive

$55,888

View Vehicle Details

View Details

2026 BMW 330 | new

$57,140

2026 BMW 330

new

Portimao Blue Metallic exterior

Automatic

All-wheel Drive

$57,140

View Vehicle Details

View Details

2026 BMW 228 Gran Coupe | new

$49,735

2026 BMW 228 Gran Coupe

new

Brooklyn Grey Metallic exterior

Automatic

All-wheel Drive

$49,735

View Vehicle Details

View Details

2024 BMW i5 | used

$49,998

2024 BMW i5

used

Black Sapphire Metallic exterior

Automatic

Rear-wheel Drive

$49,998

View Vehicle Details

View Details

2026 BMW X5 PHEV | new

$86,750

2026 BMW X5 PHEV

new

Black Sapphire Metallic exterior

Automatic

All-wheel Drive

$86,750

View Vehicle Details

View Details

2026 BMW X3 | new

$59,015

2026 BMW X3

new

Mineral White Metallic exterior

Automatic

All-wheel Drive

$59,015

View Vehicle Details

View Details

View All Inventory