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Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
612 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

612 Reviews

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612 Reviews of Frank Trotta

November 01, 2026

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Brandon Deady is the best as for Cosmo not for me Personally but Brandon makes me confident in your service department More

by IMEMAN
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Recommend Dealer
Yes

Other Employees Tagged: Scott Robinson, Cosmo Laurino, Brandon Deady, Anthony Shields

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October 30, 2026

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I’m satisfied with the overall experience and appreciate their excellent customer service. Highly recommended! More

by rahatchandpur
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Yes
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October 29, 2026

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The best service dept. in the biz They care about their clients needs and aspire to be the best More

by redmann714
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

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Oct 30, 2026

Rallye BMW responded

Thank you for the five-star rating! We truly appreciate your support and are thrilled that you chose Rallye BMW for your automotive needs.

October 25, 2026

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Frank Trotta is the ABSOLUTE BEST ! !! He takes great care of my family and myself as we all own cars purchased at Rallye BMW and Frank always goes above and beyond to make our service e More

by rlbceo
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Recommend Dealer
Yes

Other Employees Tagged: Gabe Hale and Dorian Jackson

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October 25, 2026

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Frank is awesome Frank knows how to really take care of your customers especially long time ones like myself and my family More

by rlbceo
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

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October 21, 2026

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Very helpful and pleasant staff. Wish wait times could be shorter. Facilities are super clean and waiting area is great except that wait times are longer. More

by SDUTT0601
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

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Oct 22, 2026

Rallye BMW responded

Thank you for sharing your feedback. We are glad you had a positive experience with our team, and we appreciate your patience. See you next time! - Rallye BMW

October 19, 2026

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Great experience! Hopefully soon when i purchase another m2 from you guys i can get a discount ?? More

by misaelborquez60
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

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Oct 21, 2026

Rallye BMW responded

Hi Misael, thank you for the five-star rating! Your support means a lot to our team, and we truly appreciate your business at Rallye BMW.

October 19, 2026

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Amazing service and attention to customer realtions. Follows through with great promise and makes the experience very comfortable from beginning to end More

by alexmosheyev99
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Recommend Dealer
Yes

Other Employees Tagged: Nick Soldo, Hasan Barakat

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Oct 19, 2026

Rallye BMW responded

Thank you for the wonderful feedback! We hope to welcome you back to Rallye BMW Service Center down the road. Safe travels! -Rallye BMW

October 16, 2026

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Excellent so far. I had an issue with the cars software.They are quick to get me in for service More

by kogel981
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

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Oct 19, 2026

Rallye BMW responded

Thank you for the five-star rating! We truly appreciate your support and are thrilled that you chose Rallye BMW for your automotive needs.

October 15, 2026

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Outstanding service at Rallye BMW! Frank Trotta was attentive, polite, and made sure all my questions were answered right from the start. The turnaround time was quick, and the quality More

by IS.STAS
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Recommend Dealer
Yes
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Oct 16, 2026

Rallye BMW responded

Thank you for your feedback! We're delighted that Frank provided flawless service, making the process smooth from start to finish. We appreciate your trust and look forward to assisting you again at Rallye BMW!

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