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Frank Trotta

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Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

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4.8

584 Reviews

Overview Reviews (584) Inventory (359)

4.8

584 Reviews

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584 Reviews of Frank Trotta

August 05, 2026

Dealership Rating

Employee Rating

Fast work done correctly with OEM parts They always make time for me and are thorough time for me and are thorough More

by laurettimike

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Aug 06, 2026 -

Rallye BMW responded

Thank you for the excellent review of Rallye BMW, Mike!

August 05, 2026

Dealership Rating

Employee Rating

Fast work done correctly with OEM parts They always make time for me and are thorough time for me and are thorough More

by laurettimike

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Aug 06, 2026 -

Rallye BMW responded

Mike, thank you for the great review. We look forward to seeing you again at Rallye BMW!

August 05, 2026

Dealership Rating

Employee Rating

Very good and professional Frank is a great guy to deal with and makes things happen with and makes things happen More

by kevinramsaroop

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Aug 06, 2026 -

Rallye BMW responded

Hi Kevin, thanks so much for taking the time to leave Rallye BMW a great review! Frank will appreciate your kind words.

August 05, 2026

Dealership Rating

Employee Rating

Very good and professional Frank is a great guy to deal with and makes things happen with and makes things happen More

by kevinramsaroop

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Aug 06, 2026 -

Rallye BMW responded

Thank you, Kevin. Frank will appreciate your kudos. We look forward to seeing you again at Rallye BMW!

August 03, 2026

Dealership Rating

Employee Rating

Tremendous easy and great customer service! Frank is great and never disappoints with customer care and communication Frank is great and never disappoints with customer care and communication More

by BARRYZUCKER0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Aug 05, 2026 -

Rallye BMW responded

We are happy to hear that Frank made the experience easy and enjoyable! Thank you for choosing Rallye BMW and for sharing your feedback. It means a lot to our team, Barry!

August 02, 2026

Dealership Rating

Employee Rating

Great service and knowledgeable about my car and needs based on my driving. Frank has been my service advisor for years and best in class. He is one of the reasons I still bring both my BMWs to Rallye based on my driving. Frank has been my service advisor for years and best in class. He is one of the reasons I still bring both my BMWs to Rallye More

by jeff@synergysls.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Aug 04, 2026 -

Rallye BMW responded

Thank you for your positive feedback about Frank and our team at Rallye BMW! We look forward to seeing you and your BMWs in the future. Drive safely, Jeff!

July 31, 2026

Dealership Rating

Employee Rating

Frank was the best rep I've dealt with at rallye. He kept me updated on what was being done with my car unlike the other reps where I would need to call after two days to figure out what was going on He kept me updated on what was being done with my car unlike the other reps where I would need to call after two days to figure out what was going on. More

by Jginis02

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Aug 03, 2026 -

Rallye BMW responded

We're happy to hear Frank kept you in the loop and took great care of you at Rallye BMW. Safe travels, and see you next time!

July 29, 2026

Dealership Rating

Employee Rating

Excellent service. They truly know how to take care of the customer and get in and out efficiently. They truly know how to take care of the customer and get in and out efficiently. More

by troyadams516

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 30, 2026 -

Rallye BMW responded

Thank you for reviewing Rallye BMW! It was so kind of you to share your experience, Troy.

July 28, 2026

Dealership Rating

Employee Rating

Everyone at the dealership was professional and communicated the status of my service work. The car was repaired in the time that I was told. communicated the status of my service work. The car was repaired in the time that I was told. More

by Mark

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 28, 2026 -

Rallye BMW responded

Hi Mark, we are thrilled to hear that our team was professional and communicative at every step. Thank you for choosing Rallye BMW!

July 26, 2026

Dealership Rating

Employee Rating

Great they took care of all my concerns and car problems They were great even sent me a video of the car They were great even sent me a video of the car More

by EVAN38

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

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Jul 27, 2026 -

Rallye BMW responded

Thank you for choosing Rallye BMW and for sharing your feedback! We're so glad our team took such great care of you and that the video of your car was helpful too!

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