Cosmo Laurino

As I've previously suggested: any appointments made for non-mechanic functions should be streamlined. Oil change/state inspection etc can be done by anybody in a few minutes so those services should be sep non-mechanic functions should be streamlined. Oil change/state inspection etc can be done by anybody in a few minutes so those services should be separated from specialized work needing a technician. Customers should be out no more than 30 minutes after appointment start time for those services. More

by vb3141 Verified Customer Verified Customer

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I can always count on Ralley! Top Shelf Service They go out of their way to make you happy! Top Shelf Service They go out of their way to make you happy! More

by mark@sherdeltransfer.com Verified Customer Verified Customer

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Top Shelf I have high phrase for the job that Cosmo did by not only getting the car in, but making sure I had a vehicle for the weekend. by not only getting the car in, but making sure I had a vehicle for the weekend. More

by knightriderbk10 Verified Customer Verified Customer

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No great Rallye experience this time! I was losing air in one tire, and I have wheel and tire insurance. I waited 3 hours for my car. When I asked if I could get it sooner as I had to b I was losing air in one tire, and I have wheel and tire insurance. I waited 3 hours for my car. When I asked if I could get it sooner as I had to be in New Jersey for my grandkids, I got "do the math, we have a lot of cars" When I received my car back, the tire light had not been reset. The alert said that it couldn't recognize my tires. I had to pull over and after spending 15 minutes working the menu, it turns out the tech listed my tires as "summer tires"! Once I finally changed everything, I then had to wait while the tire pressure check had to be completed. When I got home, a video inspection by the Tech was online. In it he said I needed a new tire because the tread depth was low. This is not true as I only had 8,000 miles on the car! On my bill it said I needed a new tire because there was a puncture by the tread!! In my family there are 5 BMW's all purchased from Rallye and Nick Soldo who is the best! We have a M8 Competition, a new 530 with the M package, a new X3, a 1 year old X7, and a 330I and was coming off lease for a new BMW. This is not the way to be treated with the business I bring to Rallye. Before I purchase another BMW from Rallye, I want to be sure the problems in the service department have been resolved. Until this experience, I was ignoring all the complaints from the people getting service about the department. More

by FELIXX1 Verified Customer Verified Customer

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It could work with people better at times how ever our service advisor was great service advisor was great More

by markjr1120 Verified Customer Verified Customer

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Tracey was very helpful throughout my entire service process. The team at Rallye BMW is always ready to help. My car was dropped off and taken care of in a timely manner. Car was washed cleaned and all process. The team at Rallye BMW is always ready to help. My car was dropped off and taken care of in a timely manner. Car was washed cleaned and all my lights were reset. THANK YOU! More

by Wacko43 Verified Customer Verified Customer

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It was very good but took a bit longer than promised I will go back in the future will go back in the future More

by dizliz333 Verified Customer Verified Customer

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Great dealership with great service and knowledgeable technicians. Highly recommended to anyone looking for service or to purchase a bmw. technicians. Highly recommended to anyone looking for service or to purchase a bmw. More

by elmatatan212 Verified Customer Verified Customer

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Great customer service. 2nd BMW with Bert Vargas! Will continue to use Rallye as my dealership 2nd BMW with Bert Vargas! Will continue to use Rallye as my dealership More

by CHRISTINA.ACTON Verified Customer Verified Customer

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Rallye make servicing your car a breeze, from start to finish. I came in for a normal oil service, appointment time was the day I chose, pulled in at 10am and was done in 1 hour. Great experience! finish. I came in for a normal oil service, appointment time was the day I chose, pulled in at 10am and was done in 1 hour. Great experience! More

by MCORSSEN2 Verified Customer Verified Customer

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