Cosmo Laurino

Cosmo is a veteran when it comes to cars you could definitely tell by speaking with him. He’s very knowledgeable and thorough definitely tell by speaking with him. He’s very knowledgeable and thorough More

by APLAURINO Verified Customer Verified Customer

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Essentially Rallye has become too busy to provide a superior customer experience Way too busy superior customer experience Way too busy More

by hlmendelson Verified Customer Verified Customer

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Cosmo is a scammy service advisor who will attempt to upcharge you in any way. If you do go here, make sure to not work with Cosmo upcharge you in any way. If you do go here, make sure to not work with Cosmo More

by ssheikh210 Verified Customer Verified Customer

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I have been dealing with Cosmo, and Rallye BMW for few years now and have found them to be very reliable and professional. They address my concerns fully and in a timely fashion. years now and have found them to be very reliable and professional. They address my concerns fully and in a timely fashion. More

by MORPHEOUS44 Verified Customer Verified Customer

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Excellent Prompt service, expectation management was good. Staff helpful. No problems. Great waiting area and facilities good. Staff helpful. No problems. Great waiting area and facilities More

by AEIIIQM Verified Customer Verified Customer

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Poor experience felt as if they were doing me a favor by bringing my car to their dealership bringing my car to their dealership More

by danzalon Verified Customer Verified Customer

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Best BMW dealer dealership specifically the service department. Very helpful and knowledgeable service managers.Highly recommend. department. Very helpful and knowledgeable service managers.Highly recommend. More

by JoGo Verified Customer Verified Customer

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They performed the necessary servicing as promised. Gave me a loaner and got the work done . Gave me a loaner and got the work done . More

by lexus1130 Verified Customer Verified Customer

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Cosmo is kind and efficient and not overly pushy like some helpers. He called me when the car was finished ahead of its estimated time. some helpers. He called me when the car was finished ahead of its estimated time. More

by carol.ortton Verified Customer Verified Customer

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As I've previously suggested: any appointments made for non-mechanic functions should be streamlined. Oil change/state inspection etc can be done by anybody in a few minutes so those services should be sep non-mechanic functions should be streamlined. Oil change/state inspection etc can be done by anybody in a few minutes so those services should be separated from specialized work needing a technician. Customers should be out no more than 30 minutes after appointment start time for those services. More

by vb3141 Verified Customer Verified Customer

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