Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Frank Trotta

Overview Reviews (584) Inventory (359)

Contact Me

View All Employees

< View All Employees

Frank Trotta

Frank Trotta | Page 2

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

Contact Me

4.8

584 Reviews

Overview Reviews (584) Inventory (359)

4.8

584 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Frank Trotta

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

584 Reviews of Frank Trotta

July 24, 2026

Dealership Rating

Employee Rating

They made my experience in dropping off quick and easy. The service was very in depth and much appreciated The service was very in depth and much appreciated More

by ronald.nir

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Jul 27, 2026 -

Rallye BMW responded

Thanks for sharing your experience with our team, Ronald. We're happy we could help you quickly and thoroughly at Rallye BMW!

July 24, 2026

Dealership Rating

Employee Rating

They made my experience in dropping off quick and easy. The service was very in depth and much appreciated The service was very in depth and much appreciated More

by ronald.nir

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Jul 27, 2026 -

Rallye BMW responded

We're happy to hear dropping off your car at Rallye BMW was a breeze! We look forward to seeing you again and we’re very grateful for your business.

July 19, 2026

Dealership Rating

Employee Rating

My rep was very professional and helpful. We had a flat tire and they fixed it in record time. Got me back on the road. We had a flat tire and they fixed it in record time. Got me back on the road. More

by PMCONK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 20, 2026 -

Rallye BMW responded

We're glad to hear we could get you back on the road quickly! Thank you for choosing Rallye BMW and for sharing your experience. Safe travels!

July 18, 2026

Dealership Rating

Employee Rating

Frank has been very helpful in my last two interactions with him and I have been to this service center twice. So looking forward to a continued service from Frank and the dealership. with him and I have been to this service center twice. So looking forward to a continued service from Frank and the dealership. More

by murtazabhalloo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 20, 2026 -

Rallye BMW responded

Thank you for the kind words about Frank! We look forward to seeing you again at Rallye BMW.

July 11, 2026

Dealership Rating

Employee Rating

Very efficient , thorough and accommodating Frank is a good listener and addresses any issue before returning my car. good listener and addresses any issue before returning my car. More

by ROBALO1950

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Jul 13, 2026 -

Rallye BMW responded

Thank you for sharing your kind words about Frank and our team. We truly appreciate your business and look forward to seeing you next time at Rallye BMW!

July 11, 2026

Dealership Rating

Employee Rating

Excellent customer service Excellent customer service, wonderful experience over all Excellent customer service, wonderful experience the whole day over all wonderful experience over all Excellent customer service, wonderful experience the whole day over all More

by mp3tribalfunk

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Jul 13, 2026 -

Rallye BMW responded

We're so glad you enjoyed the stellar service from our team! Thank you for choosing Rallye BMW and for sharing your experience. We look forward to helping you in the future!

July 06, 2026

Dealership Rating

Employee Rating

Not thorough on first visit with tech issues. Was made to feel like it was me doing something or not doing something. Phone calls were not returned as promised in timely fashion, key battery was Was made to feel like it was me doing something or not doing something. Phone calls were not returned as promised in timely fashion, key battery was not changed on initial visit as requested, 'genius' was not able to work me through the issues and never calls as promised. Eventually I used AI to help flame diagnose and reboot and correct the issues. Frank was nice but i felt he was very condescending towards me and very defensive More

by Raena1

Verified Customer

Recommend Dealer

Other Employees Tagged: Frank Trotta

Report | Print

Jul 07, 2026 -

Rallye BMW responded

We appreciate your feedback and are disappointed to hear about the inconveniences you've faced, Raena. We strive for thoroughness on every visit, as well as friendly and attentive customer care, so it is disappointing to hear that these aspects were not better reflected in your recent visit. I will share this with my team for future improvements and ask that you reach out if you have any other outstanding concerns or questions. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

July 06, 2026

Dealership Rating

Employee Rating

Best BMW dealer dealership specifically the service department. Very helpful and knowledgeable service managers.Highly recommend. department. Very helpful and knowledgeable service managers.Highly recommend. More

by JoGo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Blanco, Cosmo Laurino

Report | Print

Jul 06, 2026 -

Rallye BMW responded

Thank you for the wonderful feedback about our service team! Your support means the world to us here at Rallye BMW.

July 05, 2026

Dealership Rating

Employee Rating

Frank was great best service Everything was great he is very helpful in every way very helpful in every way More

by MARYCJAVIAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Jul 06, 2026 -

Rallye BMW responded

Thank you, Mary, for stopping by to leave Rallye BMW a wonderful review! We love to hear you were in awesome hands with Frank.

July 05, 2026

Dealership Rating

Employee Rating

Efficient, professional and courteous service. From setting up appointment to a thorough and expert service call, Rallye BMW is first rate. From setting up appointment to a thorough and expert service call, Rallye BMW is first rate. More

by RBSEABERG

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Trotta

Report | Print

Jul 06, 2026 -

Rallye BMW responded

We are pleased to hear that everything went smoothly from start to finish. Thank you for choosing Rallye BMW!

Dealership Inventory (359 Vehicles)

2027 BMW X7 | new

$96,550

2027 BMW X7

new

Brooklyn Grey Metallic exterior

Automatic

All-wheel Drive

$96,550

View Vehicle Details

View Details

2026 BMW 530 | used

$61,998

2026 BMW 530

used

Black Sapphire Metallic exterior

Automatic

All-wheel Drive

$61,998

View Vehicle Details

View Details

2024 BMW X3 | used

$54,998

2024 BMW X3

used

Phytonic Blue Metallic exterior

Automatic

All-wheel Drive

$54,998

View Vehicle Details

View Details

2027 BMW 550e | new

$85,565

2027 BMW 550e

new

Brooklyn Grey Metallic exterior

Automatic

All-wheel Drive

$85,565

View Vehicle Details

View Details

2026 BMW 530 | new

$66,615

2026 BMW 530

new

Phytonic Blue Metallic exterior

Automatic

All-wheel Drive

$66,615

View Vehicle Details

View Details

2027 BMW 530 | new

$67,865

2027 BMW 530

new

Black Sapphire Metallic exterior

Automatic

All-wheel Drive

$67,865

View Vehicle Details

View Details

View All Inventory