Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz | Page 2

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
971 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

971 Reviews

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971 Reviews of Carol Clark-Muniz

April 25, 2026

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Rallye BMW since 2007 335i Metallic Silver; 2012 M3 Blue Metallic SIX SPEED; to current 430i Bluestone; and always serviced at Rallye! Westbury; and with ever thankful Senior Service Advisor Carol. Rallye More

by L3kR3wM3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: where’s Matthew??

Apr 27, 2026

Rallye BMW responded

Thank you for being a loyal customer over the years! It's wonderful to hear that Carol and the rest of our team have provided you with consistently excellent service. We truly appreciate your business and look forward to seeing you again at Rallye BMW!

March 30, 2026

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Excellent service would certainly return for my next car. Very willing to work with prospective buyers More

by ROBINLEXUS1586
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Recommend Dealer
Yes
Mar 30, 2026

Rallye BMW responded

We’re pleased that you had a great experience with our team! Thank you for choosing Rallye BMW and for sharing your feedback, Robin.

March 28, 2026

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Bobby was very professional and explained every step thoroughly. Made me feel very comfortable. Even beat my loan rate. More

by rbautista89
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Recommend Dealer
Yes
Mar 30, 2026

Rallye BMW responded

Thank you for sharing your feedback about Bobby! We're pleased to know you felt confident and comfortable throughout the process. Congratulations from our Rallye BMW team!

March 23, 2026

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Very clean showrooms, professional staff Test drive experience is usually smooth and well-organized salespeople tend to know BMW features well Loaner cars not always available during service Comfort More

by stankaminyar
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Recommend Dealer
Yes
Mar 23, 2026

Rallye BMW responded

Thank you for sharing your feedback about our showrooms and team! We'll use your comments to improve and we hope to see you again at Rallye BMW, Stan.

February 25, 2026

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I absolutely LOVE this dealership, even with all the construction going on I am still being updated and informed about my vehicle and vehicle concerns! More

by some1dangerous
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Recommend Dealer
Yes
Feb 26, 2026

Rallye BMW responded

We're so grateful for your feedback! It means the world to us here at Rallye BMW. Thank you!

January 29, 2026

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My adviser, Carol Clark_Muniz very customer oriented, helpful, friendly & patience. She spent a lot of time to helpe me to reach my insurance company to get my car insurance inf while I forgot to carry i More

by Ankee.Wu
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Recommend Dealer
Yes
Jan 29, 2026

Rallye BMW responded

Ankee, thank you for sharing your experience with Carol! We appreciate your kind words and look forward to seeing you next time at Rallye BMW!

January 16, 2026

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The dealership team was outstanding—helpful, prompt, professional, and truly excellent throughout the entire purchase process. Andy was attentive and knowledgeable, Shronda guided me through the financi More

by CHERYLPASSEE
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Recommend Dealer
Yes

Other Employees Tagged: Sharonda James, Andy Fequiere , Andy, Suada and Sharonda were excellent

Jan 19, 2026

Rallye BMW responded

Thank you for the terrific feedback, Cheryl! We appreciate your business and we hope to see you again at Rallye BMW. Take care!

January 08, 2026

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Friendly and professional. My service was pleasant due to my relationship with Carol one of the service providers More

by Joel Golub
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Recommend Dealer
Yes
Jan 09, 2026

Rallye BMW responded

Joel, it means a lot that you took the time to share this awesome feedback about Carol and the team! Thank you from all of us at Rallye BMW!

January 07, 2026

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Terrible service center! ! Always problems!! So tragic this is our fourth BMW and always a problem!!!!! More

by soverbec
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Recommend Dealer
No

Other Employees Tagged: Bret Hines , Dennis service department

Jan 08, 2026

Rallye BMW responded

I'm truly sorry to hear about the consistent issues you've faced with our service center, especially as a loyal BMW owner. We pride ourselves on providing top-notch service and it's disappointing to see we've let you down. If you wouldn't mind reaching out, I'd love the opportunity to discuss your experiences further and see how I can help rectify any ongoing issues. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

January 02, 2026

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Best customer service I had. Everyone here makes you feel like special and keep you Inform at all times with your vehicle work. More

by o_oscarin
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

Jan 05, 2026

Rallye BMW responded

Thank you for sharing your feedback about our team! We appreciate your business and hope to see you again at Rallye BMW!

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