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Tracey Bolden

Overview Reviews (67) Inventory (297)

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Tracey Bolden

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.5

67 Reviews

Overview Reviews (67) Inventory (297)

4.5

67 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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67 Reviews of Tracey Bolden

August 31, 2026

Dealership Rating

Employee Rating

Rallye BMW is a very busy dealership, but it has clearly matured to refine the processes to manage the volume. Tracey is an excellent representative. matured to refine the processes to manage the volume. Tracey is an excellent representative. More

by MARLANDE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 31, 2026 -

Rallye BMW responded

Thank you for the awesome feedback, Marlande! We will be sure to pass along your kind words to Tracey. We appreciate your support and we look forward to seeing you again at Rallye BMW!

August 31, 2026

Dealership Rating

Employee Rating

Ok. Sort of in and out. Tremendous about of administration: forms, signings. Initialing. In, hello, what do you need. Get the loaned , speak with 'genius Sort of in and out. Tremendous about of administration: forms, signings. Initialing. In, hello, what do you need. Get the loaned , speak with 'genius' go More

by PAUMGARTEN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracey Bolden

August 31, 2026

Dealership Rating

Employee Rating

by PAUMGARTEN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracey Bolden

August 18, 2026

Dealership Rating

Employee Rating

I've been coming to Rallye for service for the past several years. I'm comfortable with the service provided. several years. I'm comfortable with the service provided. More

by sp112659

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 18, 2026 -

Rallye BMW responded

Thank you for your loyalty and positive feedback! We are thrilled to hear that you're comfortable with the service we provide, and we look forward to working with you for many more years at Rallye BMW!

August 16, 2026

Dealership Rating

Employee Rating

Too pricey I feel that the level of service does not match the costs charged to the car owner match the costs charged to the car owner More

by kmw161

Verified Customer

Recommend Dealer

Other Employees Tagged: Tracey Bolden

Aug 17, 2026 -

Rallye BMW responded

We strive to keep our prices reflective of the services we offer, and it is disappointing that we have left the wrong impression. I would appreciate the chance to speak with you so I can better address these concerns and help clear this up. If you are willing, please contact me directly. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 16, 2026

Dealership Rating

Employee Rating

Too pricey I feel that the level of service does not match the costs charged to the car owner match the costs charged to the car owner More

by kmw161

Verified Customer

Recommend Dealer

Other Employees Tagged: Tracey Bolden

Aug 17, 2026 -

Rallye BMW responded

We are sorry to hear that our pricing did not meet your expectations. We hope to have the opportunity to improve your experience with us in the future. Please reach out to me if you would like to discuss anything further. Diane Seage - BDC/Reputation Manager - 516-833-4817

August 15, 2026

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Employee Rating

I love this dealership so much I hope my car breaks down just so I can go back. just so I can go back. More

by markl311

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Brandon Tibbals, Anthony Persaud, Cosmo Laurino, Mark Langston, Mustafa Karimbaksh, Brandon Deady, Anthony Shields, Kevin Guo , Frank Trotta

Aug 17, 2026 -

Rallye BMW responded

Mark, we are glad to hear that we have earned your wholehearted support! See you next time at Rallye BMW.

August 10, 2026

Dealership Rating

Employee Rating

Tracey was excellent, service was done in a timely manner. Very comfortable seating area's, nice coffee, and pleasant cashier. manner. Very comfortable seating area's, nice coffee, and pleasant cashier. More

by lisawolk4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracey Bolden

Aug 11, 2026 -

Rallye BMW responded

It's wonderful to hear that Tracey and the rest of our team made your service visit so pleasant! We appreciate your business and hope to see you again at Rallye BMW.

August 08, 2026

Dealership Rating

Employee Rating

Excellent service starting to finish. Service more. Then satisfaction. Wonderful exit. No time spent on waiting. Service more. Then satisfaction. Wonderful exit. No time spent on waiting. More

by SHAROHA116

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bret Hines, Mustafa Karimbaksh

Aug 10, 2026 -

Rallye BMW responded

Thank you for sharing your feedback about your experience with our Service Department at Rallye BMW! We hope to work with you in the future.

August 05, 2026

Dealership Rating

Employee Rating

This is such a nice service center, and dealership. The staff are very friendly and knowledgeable, and the customer lounges are quite comfortable Tracy has been very friendly each time I ha The staff are very friendly and knowledgeable, and the customer lounges are quite comfortable Tracy has been very friendly each time I have brought my car in. I appreciate that they clean and wash also. More

by CASTROSANDRA17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 06, 2026 -

Rallye BMW responded

Thank you for sharing your experience with Tracy and the team! It's wonderful to hear you are always well taken care of at our dealership. We look forward to welcoming you back to Rallye BMW for any future needs, Sandra!

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