Tracey Bolden
Tracey Bolden at Rallye BMW

Tracey Bolden

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.5
52 Reviews
4.5

52 Reviews

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52 Reviews of Tracey Bolden

July 18, 2026

Dealership Rating
Employee Rating

Courteous and professional Outstanding service, knowledgeable, professional, attentive, honest, and efficient. Made my BMW maintenance experience completely stress-free. More

by EDMONTEIRO263
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

July 10, 2026

Dealership Rating
Employee Rating

Efficient, good selection, knowledgeable salesperson (Chris Kraly). I think I've said enough, don't you? What? More

by AJSILVER333
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Jul 13, 2026

Rallye BMW responded

Thank you for sharing your positive feedback about Chris and the team! We look forward to seeing you again at Rallye BMW!

July 06, 2026

Dealership Rating
Employee Rating

Quick, easy, great communication, amazing service from everyone. I really like the snack bar a lot More

by manavinvestments
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Jul 06, 2026

Rallye BMW responded

Thank you for stopping by to leave Rallye BMW a wonderful review!

July 03, 2026

Dealership Rating
Employee Rating

My service advisor Tracey was excellent. He was knowledgeable and quickly addressed any callouts. The overall dealership experience was great as exactly as expected- efficient, no surprises, More

by tesh.ramsarup
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Jul 06, 2026

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW! It's fantastic to hear that Tracey provided knowledgeable service and made your visit a smooth one. We appreciate your business and hope to see you again down the road!

June 24, 2026

Dealership Rating
Employee Rating

I can always count on Ralley! Top Shelf Service They go out of their way to make you happy! More

by mark@sherdeltransfer.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Rallye BMW responded

We're happy you're happy, Mark! Thanks for sharing your experience. Safe travels from all of us at Rallye BMW!

June 22, 2026

Dealership Rating
Employee Rating

Asked for the car to be road tested for tire road noise and it wasn't. Asked for the tire to be balanced and it wasn't. Had to bring the car back to get it done. Left tire still makes road noise. More

by slaw77miko
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Jun 22, 2026

Rallye BMW responded

I'm disappointed to hear that we fell short of our standards during your visit. We would like the chance to make things right and address any additional concerns you may have, so please don't hesitate to reach out to us. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

June 18, 2026

Dealership Rating
Employee Rating

Has deteriorated in the past couple of years. I am sorry, I think I have said a quite a lot. More

by altj
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Jun 21, 2026

Rallye BMW responded

Altj - I'm sorry that you were not satisfied with your experience. I would really appreciate your feedback, and I'd like the opportunity to discuss your visit further. I will search for your contact information but in case I can't find it, would you consider contacting me? Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

June 17, 2026

Dealership Rating
Employee Rating

The facility is well kept and clean. My service appointment was on time and a quick delivery. Waiting area is clean and has ample seats. More

by jawchow
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Jun 17, 2026

Rallye BMW responded

Thank you for your kind words! We're glad to hear you had a positive experience at Rallye BMW. See you next time!

June 12, 2026

Dealership Rating
Employee Rating

I love the Rallye experience. Always feel like I’m receiving the VIP treatment. Tracey was exceptional. Provided excellent customer service from start to finish. Made certain More

by RJLANDESBERG1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Rallye BMW responded

Thanks for trusting Rallye BMW with your business! We'll let Tracey know how much her outstanding customer service meant to you. See you next time!

June 11, 2026

Dealership Rating
Employee Rating

The team is always professional and helpful. Service is impeccable, this is one of the reasons I continue to purchase my vehicles from Rallye. More

by Dagnell10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines , Joe Lipari

Jun 12, 2026

Rallye BMW responded

We’re proud to serve you at Rallye BMW! We truly appreciate your loyalty and your confidence in our team. See you next time!

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