Tracey Bolden
Tracey Bolden at Rallye BMW

Tracey Bolden

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.5
49 Reviews
4.5

49 Reviews

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49 Reviews of Tracey Bolden

June 24, 2026

Dealership Rating
Employee Rating

I can always count on Ralley! Top Shelf Service They go out of their way to make you happy! More

by mark@sherdeltransfer.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 22, 2026

Dealership Rating
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Asked for the car to be road tested for tire road noise and it wasn't. Asked for the tire to be balanced and it wasn't. Had to bring the car back to get it done. Left tire still makes road noise. More

by slaw77miko
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Jun 22, 2026

Rallye BMW responded

I'm disappointed to hear that we fell short of our standards during your visit. We would like the chance to make things right and address any additional concerns you may have, so please don't hesitate to reach out to us. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

June 18, 2026

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Employee Rating

Has deteriorated in the past couple of years. I am sorry, I think I have said a quite a lot. More

by altj
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Jun 21, 2026

Rallye BMW responded

Altj - I'm sorry that you were not satisfied with your experience. I would really appreciate your feedback, and I'd like the opportunity to discuss your visit further. I will search for your contact information but in case I can't find it, would you consider contacting me? Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

June 17, 2026

Dealership Rating
Employee Rating

The facility is well kept and clean. My service appointment was on time and a quick delivery. Waiting area is clean and has ample seats. More

by jawchow
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Jun 17, 2026

Rallye BMW responded

Thank you for your kind words! We're glad to hear you had a positive experience at Rallye BMW. See you next time!

June 12, 2026

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I love the Rallye experience. Always feel like I’m receiving the VIP treatment. Tracey was exceptional. Provided excellent customer service from start to finish. Made certain More

by RJLANDESBERG1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Rallye BMW responded

Thanks for trusting Rallye BMW with your business! We'll let Tracey know how much her outstanding customer service meant to you. See you next time!

June 11, 2026

Dealership Rating
Employee Rating

The team is always professional and helpful. Service is impeccable, this is one of the reasons I continue to purchase my vehicles from Rallye. More

by Dagnell10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines , Joe Lipari

Jun 12, 2026

Rallye BMW responded

We’re proud to serve you at Rallye BMW! We truly appreciate your loyalty and your confidence in our team. See you next time!

June 06, 2026

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Employee Rating

They are so beautiful and friendly also they doing the best Thank you Anthony shells More

by amm_ar18
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Rallye BMW responded

Thanks so much for taking the time to leave Rallye BMW a great review! It's wonderful to hear you were in capable hands with Anthony.

June 05, 2026

Dealership Rating
Employee Rating

Tracey knows his work very well and he makes you very comfortable. I am very pleased to be working with Tracey, he keeps you informed about what's happening with your vehicle every step. More

by NAUDIA6357
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Jun 08, 2026

Rallye BMW responded

We’re delighted to hear you felt informed and at ease while working with Tracey. We’ll be sure to share your kind words. Thank you for choosing Rallye BMW!

June 05, 2026

Dealership Rating
Employee Rating

Professional, courtesy, excellent service Provided repair options and didn't push you to purchase. I got a good deal on oil change More

by GZWANGWA
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

Jun 08, 2026

Rallye BMW responded

Thank you for sharing your feedback about our team! It's great to hear that they provided helpful and pressure-free care. We hope to welcome you back to Rallye BMW next time!

June 04, 2026

Dealership Rating
Employee Rating

It could work with people better at times how ever our service advisor was great More

by markjr1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Jun 05, 2026

Rallye BMW responded

Mark, thanks so much for the 4-star review of Rallye BMW!

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