Brandon Tibbals
Brandon Tibbals at Rallye BMW

Brandon Tibbals

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
564 Reviews

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

4.8

564 Reviews

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564 Reviews of Brandon Tibbals

June 22, 2026

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Employee Rating

I had an issue with seat massager and it got stuck. They were able to fix and very quickly More

by smiluso
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jun 23, 2026

Rallye BMW responded

Smiluso, your kind review warms our hearts! Thank you from the Rallye BMW Team.

June 17, 2026

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Always satisfying Rally represents everything that the BMW brand promises. Complete an ultimate satisfaction. I have continually recommended BMW to family and friends. More

by vincent.destefano
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jun 18, 2026

Rallye BMW responded

Vincent, we're so glad to hear you’re satisfied with your experience at Rallye BMW! We truly appreciate your recommendation and support. See you next time!

June 17, 2026

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No proper due diligence done to diagnose or follow up on the issue the car was brought in for. The 'oh they checked and didn't' find anything wrong' demonstrates lacking interest in having a satisfied custo More

by krholness
Recommend Dealer
No

Other Employees Tagged: Brandon Tibbals

Jun 18, 2026

Rallye BMW responded

I'm sorry to hear that you felt the diagnosis and follow-up on your car issue were lacking. It's never our intention to leave any customer dissatisfied, and it seems we let you down. If you're open to it, I would like to discuss how to best address this and make things right for you. Please give me a call. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

June 08, 2026

Dealership Rating
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Very helpful and accommodating Repairs and service is done in expected time Will be back for service More

by lucianojaramillo84
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jun 09, 2026

Rallye BMW responded

Here at Rallye BMW, we are always thankful for positive feedback from our customers. Thank you, Luciano!

June 04, 2026

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I didn’t expect to receive such excellent service on Saturday ,which made me feel really good More

by yliu08251980
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz

Jun 05, 2026

Rallye BMW responded

We're grateful to have you as a Rallye BMW customer. Thanks for the review!

June 04, 2026

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Tracey was very helpful throughout my entire service process. The team at Rallye BMW is always ready to help. My car was dropped off and taken care of in a timely manner. Car was washed cleaned and all More

by Wacko43
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Rallye BMW responded

Thank you for sharing your review of Tracey and the team at Rallye BMW! We are so pleased to hear your car was well taken care of.

June 02, 2026

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Best car dealership I've ever used! The customer service is top notch and Gabe Hale is the reason my loyalty is to Rallye BMW More

by dsperos
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jun 03, 2026

Rallye BMW responded

Thank you for sharing your experience with Gabe and our team! We are thrilled to have your business and we look forward to seeing you again at Rallye BMW!

May 30, 2026

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I appreciate Brandon T and Rallye taking my complaint of a rubbing sound seriously and sending me out with a Foreman who heard the sound and for the mechanics who located the cause. Was intermittent and har More

by Roger
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jun 01, 2026

Rallye BMW responded

Hi Roger, we’re glad Brandon and our team could resolve the issue with your car. Thanks for choosing Rallye BMW and for your kind words!

May 30, 2026

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Great service and I'm happy with the results! I'll be back for my next bmw purchase! More

by melharris1016
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jun 01, 2026

Rallye BMW responded

Thank you, Mel, for stopping by to leave Rallye BMW a wonderful review! See you next time!

May 29, 2026

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Great dealership with great service and knowledgeable technicians. Highly recommended to anyone looking for service or to purchase a bmw. More

by elmatatan212
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Rallye BMW responded

Thank you for recommending Rallye BMW! We're so pleased that our service and sales teams impressed you. Safe travels!

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