Brandon Tibbals
Brandon Tibbals at Rallye BMW

Brandon Tibbals

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
593 Reviews

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

4.8

593 Reviews

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593 Reviews of Brandon Tibbals

October 25, 2026

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Employee Rating

Service and follow was great Got my car same day And was checked for other issues and found non More

by saj1
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Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden, Brandon Deady

October 20, 2026

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Customer for over 20 years and still one. So I'm happy. I did Love also the my salesman Javier More

by jimgallina
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Oct 27, 2026

Rallye BMW responded

Your loyalty means the world to us! See you down the road at Rallye BMW!

October 19, 2026

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Chris Blanco handled my situation horribly. My car was misdiagnosed, it overheated on my way from just picking it up and he refused to tow me back to the branch without it costing me! I incurre More

by Shevonmatthews
Recommend Dealer
No

Other Employees Tagged: Brandon Tibbals

Oct 26, 2026

Rallye BMW responded

I'm sorry to hear about the frustrating experience you had, and I apologize for any inconvenience caused. It's concerning to see that we fell short in handling your situation, and it's never our intention to string anyone along. I would like the opportunity to make things right and discuss how we can better assist you moving forward. Please contact me at your earliest convenience so we can have a conversation about this issue. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

October 17, 2026

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Brandon Tibbals is a wonderful service rep. I never want to use anyone else at Rallye BMW. He listens and is very accommodating to our needs. The service center is a different story tho. I More

by Mcl.rjb1214
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Recommend Dealer
Yes
Oct 26, 2026

Rallye BMW responded

We're sorry that you had a disappointing experience with our service center but appreciate your feedback. I understand the frustration of dealing with unresolved issues, and it's certainly not the outcome we want for any of our valued guests. Let's connect directly so we can better understand what happened and work towards finding a solution to your specific concerns. Please give me a call at your earliest convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

October 12, 2026

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Never an issue. Brandon is one of the reason I've been with Rallye so many years More

by alangeller1
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Oct 13, 2026

Rallye BMW responded

Hi Alan, thank you for your continued loyalty to Rallye BMW! We’re glad Brandon has consistently provided service that keeps you coming back. We truly appreciate your trust over the years and look forward to many more visits!

October 10, 2026

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I have been a customer at Rallye BMW for many years. Excellent service as always. Highly recommend. More

by Pboni75
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Recommend Dealer
Yes
Oct 13, 2026

Rallye BMW responded

Thank you for reviewing Rallye BMW! It was so kind of you to share your experience.

September 24, 2026

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Outstanding dealership in every way. Unbelievably courteous and outstanding service department clearly a wonderful salesforce. Truly the best on Long Island, New York. More

by DDINESMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Deady

Sep 25, 2026

Rallye BMW responded

Thank you for sharing your fantastic review! We are honored to have your support and to provide you with courteous service every step of the way. -Rallye BMW

September 06, 2026

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Had some issues and concerns, was taken serious by Mr. Tibbals as always and he helped me with my vehicles concerns More

by lucianojaramillo84
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Sep 08, 2026

Rallye BMW responded

We're happy to hear our team made a difference for you! Thanks for choosing us and for choosing Rallye BMW!

September 03, 2026

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Employee Rating

Quick, fast, and efficient. Kept me updated every step of the way. Highly recommend Rallye BMW. More

by James749
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Sep 08, 2026

Rallye BMW responded

Here at Rallye BMW, we are always thankful for positive feedback from our customers. Thank you, James!

September 03, 2026

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Employee Rating

He is very personable and provided all the necessary information in clear and simple manner More

by smartnarang
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Sep 08, 2026

Rallye BMW responded

Thanks for leaving Rallye BMW a four-star review!

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