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Kevin Guo
Kevin Guo at Rallye BMW

Kevin Guo

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4 Reviews
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4 Reviews

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4 Reviews of Kevin Guo

August 23, 2026

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BMW dealer is crooked I took my car some where else and he fixed my car’s smock with $150 but you code me $2700 More

by katynassir
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Service Time
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Recommend Dealer
No
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Aug 28, 2026

Rallye BMW responded

We aim to provide fair and competitive pricing, so I'm disappointed to see that we've fallen short, Katia. I am glad to know that you were able to get your car fixed, but I would be happy to answer any questions you may still have about your service visit here. I don't have your contact information, so please consider giving me a call. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 22, 2026

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Car was washed when I told the SA no car wash. Car driver seat smelled after service. Not all concerns were fixed or addressed. Problem is still there. More

by ktyang95
Recommend Dealer
No

Other Employees Tagged: Kevin Guo

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Aug 28, 2026

Rallye BMW responded

I'm very sorry to hear about the issues you experienced with our service. We never want to wash a vehicle at the customer's requests nor do we intend for your problem to go unfixed. If you could please give me a call, I would love the chance to make things right. Best, Diane Seage - BDC/Reputation Manager - 516-833-4817

August 15, 2026

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Very considerate about my time kept well informed about my vehicle. Very professional and friendly service. My representative was extremely helpful. More

by phyllisanded
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2026

Rallye BMW responded

We're happy to hear you had such a positive experience with our team, especially with your representative! Thank you for choosing Rallye BMW and for sharing your feedback. Safe travels!

August 15, 2026

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I love this dealership so much I hope my car breaks down just so I can go back. More

by markl311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Brandon Tibbals, Anthony Persaud, Cosmo Laurino, Mark Langston, Mustafa Karimbaksh, Tracey Bolden, Brandon Deady, Anthony Shields , Frank Trotta

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Aug 17, 2026

Rallye BMW responded

Mark, we are glad to hear that we have earned your wholehearted support! See you next time at Rallye BMW.

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