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Bret Hines
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648 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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648 Reviews of Bret Hines
April 08, 2025
They have great service and are always helpful. The staff is also friendly and knowledgeable. The staff is also friendly and knowledgeable. More
by JDARREN2012
Verified CustomerOther Employees Tagged: Nick Soldo
April 04, 2025
Late last year I purchased a 3 series sedan in large part to transport my elderly mother who needs a car that is low to the ground as she struggles to get in and out of the car. Recently, my mother fell and to transport my elderly mother who needs a car that is low to the ground as she struggles to get in and out of the car. Recently, my mother fell and was transported via ambulance to the hospital for a full examination. When I went to my car to follow the ambulance, I noticed a large nail in the sidewall of one of the tires. My wife was able to take our SUV to accompany my mother to the hospital but I needed the tire replaced immediately so I could bring my mother home as she cannot get into the SUV. I called Chris who told me the run flat tire should make the trip to the dealership and he would monitor the phone and pick me up if necessary. Chris called Bret to make sure service was ready to assist. I made it to the dealership where Bret and the service team prioritized replacing my tire. I was back on the road in less than one hour, in time to pickup my mother, who was released from the hospital with a few bumps and bruises. I am very happy to have purchased multiple vehicles from a .n premier dealership like Rallye. Thank you Chris and Bret for all of your help! More
by WPOWERS32
Other Employees Tagged: Christopher Carrozzo
March 22, 2025
This is the best dealership i have ever used , would recommend them to all my friends .. recommend them to all my friends .. More
by MARTINJOD65
Other Employees Tagged: Bobby Channan, Christopher Williams, Anthony Persaud
March 10, 2025
Rallye provides great service. The turn around time and delivery was really quick and easy. The turn around time and delivery was really quick and easy. More
by MSMITH9143
Other Employees Tagged: Cosmo Laurino
March 07, 2025
Technicians are buttoned up and fastidious great service timely and efficient, friendly too, look forward to next service. timely and efficient, friendly too, look forward to next service. More
by danweiss48
Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Brandon Tibbals, Anthony Persaud, Cosmo Laurino, Kevin Juman, Jason Quillupangui, Richard Johnson, Layla Narvaez
February 26, 2025
Good service attitude and get the job done according to customers requirements. Will make appointment with him for next service time. customers requirements. Will make appointment with him for next service time. More
by Ken
Other Employees Tagged: Brandon Tibbals, Anthony Persaud, Cosmo Laurino, Kevin Juman
February 22, 2025
Feel like going straight to a sharks mouth. The magnificent building doesn’t match with the poor service. The magnificent building doesn’t match with the poor service. More
by wagabun2
Other Employees Tagged: Cosmo Laurino
February 11, 2025
It's always a good feeling to have my car in the Rallye BMW workshop. The only thing I have with them is that they always have some excuse not to give me a loaner car, sometimes my car stays for weeks wait BMW workshop. The only thing I have with them is that they always have some excuse not to give me a loaner car, sometimes my car stays for weeks waiting for parts in the workshop and they never offer them to me. More
by MONELNLC
Other Employees Tagged: Scott Robinson, Christopher Williams, Cosmo Laurino
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