Dealer Reviews
Cars for Sale
Dealer Log In
Bret Hines
728 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
Read more728 Reviews
Write a Review
728 Reviews of Bret Hines
May 04, 2026
Rallye BWM was such a pleasant experience. Brandon is knowledgeable and great at communicating with me. Brandon is knowledgeable and great at communicating with me. More
by rcalderon1
Verified CustomerOther Employees Tagged: Mark Langston, Brandon Deady
May 02, 2026
Great service at bmw service center in westbury New York I highly recommend them to everyone I highly recommend them to everyone More
by GYAZY
Other Employees Tagged: Carol Clark-Muniz, James Dagostino, Anthony Persaud, Cosmo Laurino, Richard Johnson, Mark Langston, Mustafa Karimbaksh, Tracey Bolden, Brandon Deady
May 01, 2026
Mustafa was courteous and a helpful professional who made every effort to address all of our concerns and questions. We also had a great conversation with the manager, who was both pleasant and highly compet every effort to address all of our concerns and questions. We also had a great conversation with the manager, who was both pleasant and highly competent. More
by drquerido
Other Employees Tagged: Carol Clark-Muniz, Mustafa Karimbaksh
May 01, 2026
Bret always takes good care of me, service is done correctly as always. I highly recommend Rallye BMW correctly as always. I highly recommend Rallye BMW More
by MCORSSEN2
Other Employees Tagged: Scott Robinson, Anthony Persaud, Cosmo Laurino, Mark Langston
February 25, 2026
I absolutely LOVE this dealership, even with all the construction going on I am still being updated and informed about my vehicle and vehicle concerns! construction going on I am still being updated and informed about my vehicle and vehicle concerns! More
by some1dangerous
Other Employees Tagged: Carol Clark-Muniz, Brandon Tibbals, Anthony Persaud, Victoria Sarocco, Cosmo Laurino, Mark Langston, Mustafa Karimbaksh, Tracey Bolden, Brandon Deady
January 25, 2026
Great shop. Great service. I’m looking forward to buying from Rallye in the future Great service. I’m looking forward to buying from Rallye in the future More
by pkgreco
Other Employees Tagged: Mustafa Karimbaksh
January 11, 2026
Mustafa went out of his way to make sure I got the best service possible. He called and texted me to explain exactly what was going on with my car. He gets a 10 out of 10. There was an issue however with service possible. He called and texted me to explain exactly what was going on with my car. He gets a 10 out of 10. There was an issue however with my service. I was there for recall and a problem with my rear drivers light. I was told that the light was not an issue that BMW was responsible for (that the damage was from some kind of impact). There was no impact to the light and you can clearly see that there is a manufacturing problem with the light. More
by JennyT
Other Employees Tagged: Mustafa Karimbaksh
January 07, 2026
Terrible service center! ! Always problems!! So tragic this is our fourth BMW and always a problem!!!!! ! Always problems!! So tragic this is our fourth BMW and always a problem!!!!! More
by soverbec
Other Employees Tagged: Carol Clark-Muniz , Dennis service department
