Bret Hines
Bret Hines at Rallye BMW

Bret Hines | Page 2

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.7
732 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.7

732 Reviews

Write a Review

732 Reviews of Bret Hines

May 24, 2026

Dealership Rating
Employee Rating

Brandon was absolutely wonderful. Took care of everything quick with no issues. The best rallye has to offer More

by RUDOLF SARDARYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Rallye BMW responded

Rudolf, thank you for sharing your feedback about Brandon and the team! We are so grateful for your business and we hope to welcome you back to Rallye BMW next time. Take care!

May 12, 2026

Dealership Rating
Employee Rating

Chris is an excellent service advisor. He’s thorough and always calls you back. recommended. More

by jjfesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Rallye BMW responded

Thank you for giving a shoutout to Chris and leaving Rallye BMW a five-star review. See you next time!

May 08, 2026

Dealership Rating
Employee Rating

Rallye make servicing your car a breeze, from start to finish. I came in for a normal oil service, appointment time was the day I chose, pulled in at 10am and was done in 1 hour. Great experience! More

by MCORSSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Rallye BMW responded

Thank you for sharing your experience! We’re thrilled to hear that your service visit was seamless and efficient. We look forward to seeing you next time at Rallye BMW!

May 06, 2026

Dealership Rating
Employee Rating

Great service, welcoming staff. got me in and out super quick. great loaner option. had a great experience. More

by jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

Rallye BMW responded

Hi Jonathan, thank you for sharing your feedback about our welcoming team. We are proud to provide quality, timely service to our guests, and we hope to see you back at Rallye BMW down the road.

May 04, 2026

Dealership Rating
Employee Rating

Rallye BWM was such a pleasant experience. Brandon is knowledgeable and great at communicating with me. More

by rcalderon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Langston, Brandon Deady

May 05, 2026

Rallye BMW responded

Thank you for the review! We’re so happy Brandon made your experience a 5-star one. We will be sure to pass along your high praise to him. - The Rallye BMW Team

May 02, 2026

Dealership Rating
Employee Rating

Great service at bmw service center in westbury New York I highly recommend them to everyone More

by GYAZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Rallye BMW responded

Thanks for recommending Rallye BMW! We all appreciate you showing your support.

May 01, 2026

Dealership Rating
Employee Rating

Mustafa was courteous and a helpful professional who made every effort to address all of our concerns and questions. We also had a great conversation with the manager, who was both pleasant and highly compet More

by drquerido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Rallye BMW responded

Thank you for sharing your positive experience with Mustafa and our manager! We look forward to serving you again at Rallye BMW. Safe travels!

May 01, 2026

Dealership Rating
Employee Rating

Bret always takes good care of me, service is done correctly as always. I highly recommend Rallye BMW More

by MCORSSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Rallye BMW responded

It's fantastic to hear Bret has taken such good care of you! We appreciate your recommendation and look forward to serving you again at Rallye BMW! Safe travels!

April 11, 2026

Dealership Rating
Employee Rating

They keep saying they'll call me back and they never do They ruined my wrap and I'm still waiting for them to pay me More

by ARTHURYAKUBOV4
Recommend Dealer
No

Other Employees Tagged: Bret Hines

Apr 14, 2026

Rallye BMW responded

I'm truly sorry for the lack of communication and the issues you've encountered with your wrap, Arthur. This is not the level of service we aim to provide, and I'd like to ensure your concerns are addressed promptly. I will look for your contact information and reach out so we can work towards a solution together. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

March 27, 2026

Dealership Rating
Employee Rating

Professional. Courteous. Every visit to Rallye BMW leaves me realizing I made the right choice More

by Sworks
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

Mar 27, 2026

Rallye BMW responded

We appreciate the kind words! We're glad to hear you've had a positive experience at Rallye BMW. Thank you for your feedback.

Mar 28, 2026

Sworks responded

Keep up the Good work Rallye. It's much appreciated

2
...

Dealership Inventory (424 Vehicles)

new 2026 BMW X5 car, priced at $81,050
2026 BMW X5
new
Carbon Black Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $81,100
2026 BMW X5
new
Carbon Black Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 228 Gran Coupe car, priced at $46,185
2026 BMW 228 Gran Coupe
new
Skyscraper Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW M240 car, priced at $64,180
2026 BMW M240
new
Zandvoort Blue exterior
Automatic
All-wheel Drive
new 2026 BMW 228 Gran Coupe car, priced at $48,535
2026 BMW 228 Gran Coupe
new
Alpine White exterior
Automatic
All-wheel Drive
used 2023 BMW X4 car, priced at $38,998
2023 BMW X4
used
Mineral White Metallic exterior
Automatic
All-wheel Drive