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Bret Hines
735 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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735 Reviews of Bret Hines
June 19, 2016
Excellent Service I would recommend service. They were on time, had a loaner available as requested, and I was in and out within 15 minutes. They were prompt in calli I would recommend service. They were on time, had a loaner available as requested, and I was in and out within 15 minutes. They were prompt in calling to let me know my car was ready and completed only the service needed. In short, they were excellent and the best experience I've had with service from a dealership. More
by ccohen21
June 18, 2016
Excellent first time visit Great experience. The service advisors were both pleasant and very professional. Bret was very patient as he addressed all of my questions and conce Great experience. The service advisors were both pleasant and very professional. Bret was very patient as he addressed all of my questions and concerns in person and over the phone. More
by BMW Lady
Other Employees Tagged: David O’Neill, Angelo -(PM pickup) driver and Matt -(AM drop off) driver both very professional, personable and they both possess very good driving skills.
June 17, 2016
Excellent service I brought my X5 in for routine servicing and had an excellent overall experience. It was also nice to enjoy my wait time in a comfortable lounge with I brought my X5 in for routine servicing and had an excellent overall experience. It was also nice to enjoy my wait time in a comfortable lounge with a complementary cup of coffee. More
by Happydriver
June 11, 2016
Excellant As always, Rallye is second to none, I was completely satisfied from start to finish. Excellent reception, excellent adviser, perfect explanation of As always, Rallye is second to none, I was completely satisfied from start to finish. Excellent reception, excellent adviser, perfect explanation of the service required and the job was completed on time. More
by ajmendola
June 09, 2016
Thx u Bret and Bert! Bert helped me choose me new X540e! He educated me on electric cars and helped me order! Bret serviced my current 3series GT. He was very professional Bert helped me choose me new X540e! He educated me on electric cars and helped me order! Bret serviced my current 3series GT. He was very professional and courteus! More
by Yaro
Other Employees Tagged: Bert Vargas
June 09, 2016
Great service is the norm at Rallye The service folks at Rallye are always particularly attentive, courteous and zealous in getting the job done the right way. Service reps work hard to The service folks at Rallye are always particularly attentive, courteous and zealous in getting the job done the right way. Service reps work hard to expedite the mechanics. More
by steve mazer
Other Employees Tagged: Christopher Blanco
June 06, 2016
Best of Breed in terms of Auto Dealerships First class dealership and first class service in terms of maintenance.This dealership needs to be experienced to be believed. Bret my advisor ha First class dealership and first class service in terms of maintenance.This dealership needs to be experienced to be believed. Bret my advisor handled my auto issues with flying colors.Courteous,honest,friendly and professional. My experience was an extremely positive one. This BMW dealership is worlds bettor than any other dealership.I have not found one that could compare. More
by Mark Braverman
Other Employees Tagged: Pierre Abizeid
May 25, 2016
Very nice Bret was very nice excellent service I went in for a oil change they were fast and washed my car Bret Hines was very nice and professional Bret was very nice excellent service I went in for a oil change they were fast and washed my car Bret Hines was very nice and professional More
by Surfer 13
February 01, 2016
As a business owner, definitely outstanding. The reason why I am giving this review a 5 start is simple. As a business owner, I demand for high quality service for my clients and when I am the The reason why I am giving this review a 5 start is simple. As a business owner, I demand for high quality service for my clients and when I am the client I don't expect anything less. Exceptional service. . Thank you Matt , thank you Bret and even the loaner department a guy name jorch. Got it give credit, when credit is due. More
by emcast
Other Employees Tagged: Brian Cano, Matthew Carlson, jorch
