Anthony Thurman Jr | Page 6

Anthony was an excellent service coordinator. He updated me on the progress of my car’s service and answered any questions I had. Most important to me…I am having ambulation issues and Anthony br He updated me on the progress of my car’s service and answered any questions I had. Most important to me…I am having ambulation issues and Anthony brought documents to me to sign and when my car was ready he brought the car the closest to the exit door as possible. Anthony went above and beyond in his position!! More

by jokolo Verified Customer Verified Customer

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Great experience! My family has shopped here before. I am so glad that I finally came in. I worked with Bo and Roscoe were great! My family has shopped here before. I am so glad that I finally came in. I worked with Bo and Roscoe were great! More

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Went in for an oil change, Joe who normally takes care of me was busy with another customer. Anthony offered to help so I didn't have to wait. My son had an eye doctor appointment so this worked out. Anthony me was busy with another customer. Anthony offered to help so I didn't have to wait. My son had an eye doctor appointment so this worked out. Anthony was very professional and quick and thorough. It was a pleasure to work with him. More

by JMERRERA Verified Customer Verified Customer

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Another pleasant service experience at Klaben Ford/Lincoln. Everyone is always friendly and helpful. Youb don't always get that at other dealers and service locations. Ford/Lincoln. Everyone is always friendly and helpful. Youb don't always get that at other dealers and service locations. More

by JBARTLETT3 Verified Customer Verified Customer

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I will forever recommend this dealership. I have gone to closer Ford dealerships, and choose to go further distance to Klaben because of the trust and respect I’ve gained with the people who I have gone to closer Ford dealerships, and choose to go further distance to Klaben because of the trust and respect I’ve gained with the people who work here. I’ve unfortunately spent too much time visiting the service department over several months, absolutely no fault of theirs, and every time I have been treated with care, sincerity, and respect. They have put my needs first every single time, and have stayed consistent in the service and culture they deliver to their customers. They have helped me so much, and I will continue to trust them. Due to the extraordinary support from the service department, I cannot wait to purchase my next vehicle here and experience the same culture in the sales department. The stress that comes with maintenance issues can be overwhelming, but every time Anthony took the reins on providing empathy and support, and always delivered a quick turnaround to get my vehicle back on the road. I cannot say enough good about the experiences I’ve had here over several years. More

by slaney4 Verified Customer Verified Customer

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responsive, polite, just, very very very very understanding of customer needs in a timely manner. understanding of customer needs in a timely manner. More

by JALAFLER Verified Customer Verified Customer

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Anthony is always a pleasure responsive when working with him prior to during work being completed. him prior to during work being completed. More

by jmannella Verified Customer Verified Customer

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Bought a brand-new Bronco - it is a great vehicle! Louis was very easy to work with, answered all my questions and helped me get just what I wanted. It was nice to see Tyler but glad that Louis walk Louis was very easy to work with, answered all my questions and helped me get just what I wanted. It was nice to see Tyler but glad that Louis walked me through the process just the same as 3 years ago. #loveklabenford More

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Anthony always takes great care of us when we come in for service. The video of the steps taken taken for my 15K checkup was so cool! service. The video of the steps taken taken for my 15K checkup was so cool! More

by Sidespot9 Verified Customer Verified Customer

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Working with Klabens Service Department is easy and smooth. I was surprised how quick and efficient they were in fixing the issue smooth. I was surprised how quick and efficient they were in fixing the issue More

by PDEPEW1057 Verified Customer Verified Customer

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