Anthony Thurman Jr
Anthony Thurman Jr at Klaben Ford Lincoln

Anthony Thurman Jr | Page 7

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
208 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

10 yrs

5.0

208 Reviews

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208 Reviews of Anthony Thurman Jr

October 14, 2025

Dealership Rating
Employee Rating

This dealership always exceeds my expectations! I fully expect to get continue doing business with Loans for a LOOONG time! More

by rwb42778
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben

October 09, 2025

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The service at Klaben Ford is fantastic. They go above and beyond to make sure every customer is completely satisfied. I know when I drive into the service area, I'm going to have a wonderfu More

by MOON9777
Service Price Transparency
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Recommend Dealer
Yes

October 06, 2025

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Friendly ,convenient ,affordable and quick scheduling, knowledgeable staff and friendly environment with accommodations for customers More

by mhoffa984
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Recommend Dealer
Yes

October 04, 2025

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Most outstanding customer service department in Ohio! Highly recommend anyone to service their car there and also purchase a car from Klaben! More

by VIOLET.SPAGNOLO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold

September 07, 2025

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Very helpful and friendly. Goes above and beyond to assist with making sure your car buying experience is simple and smooth More

by cierra251990
Sales Price Transparency
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Recommend Dealer
Yes

August 15, 2025

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Service is always friendly and outstanding at Klaben. Anthony was great as usual. Highly recommend. More

by vladan321
Service Price Transparency
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Recommend Dealer
Yes

August 13, 2025

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25000 miles and I need new tires, not at all pleased with this. This will figure in on next vehicle More

by fvaudrin
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Recommend Dealer
Yes
Aug 13, 2025

Klaben Ford Lincoln responded

Thank you for taking the time to post your review and for the honest as well as candid feedback. We share this with our entire team and reflect on its content for key takeaways allowing us to empathize and then apply to our customer first business model. After reading your comments and reviewing your file, there were some questions raised for us to review, look further into and provide further explanation on. I’m sorry I was unable to reach you by phone/text today. Might I have a few more minutes of your time at your convenience to gain additional insight and work towards a resolve you are comfortable with? We look forward to restoring your confidence in your investment, not just with your vehicle, but the Klaben team. Thank you again for your feedback. I and the entire Klaben team remain at your service. Tom Alcorn – talcorn@klaben.com

August 12, 2025

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Thanks for fitting in both our vehicles back to back to make it convenient for us with our busy schedules. More

by Bob15
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Recommend Dealer
Yes

August 08, 2025

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We truly enjoyed our experience at Klaben Ford Lincoln in Kent, Ohio. We highly recommend this dealership for its service department, new car inventory, and sales department. This was our fourth lincoln purc More

by TERESALUCAS72
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

August 04, 2025

Dealership Rating
Employee Rating

Rob Simon did an outstanding job of keeping me informed as to the status of my vehicle repair. Rob was professional, courteous, and very accommodating. Another one of the many reasons I have been a Klaben More

by Rick58
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Gilles, Rob Simon

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