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Alex Ruiz
Refer Me
39 Reviews
Dealership Experience
1 yr, 2 mos
Industry Experience
18 yrs, 9 mos
Languages Spoken
English
Spanish
39 Reviews
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39 Reviews of Alex Ruiz
January 30, 2025
In all my years of buying cars, I've never had an experience quite like I did with MJ and South Bay Hyundai. My financial circumstances and the EV market at this particular moment in time made gettin experience quite like I did with MJ and South Bay Hyundai. My financial circumstances and the EV market at this particular moment in time made getting me into the car I wanted especially challenging. MJ put countless hours into finding solutions that worked for me AND South Bay, steering me away from options that were easy but irresponsible. Think about how crazy that is– most dealers have one goal and one goal only, which is to sell a car (and a tire plan! 😂). MJ set out to find me a hard-to-get car at a price that wasn't just doable, but a structure that set me up for a safe financial future. After making his life miserable for a week with all kinds of random problems, we finally struck gold and I got an incredible car at a price that everybody felt good about. Even better, when I arrived to actually pick up my vehicle, I got the sense that everybody was rooting for me, from reception to the service team and even the finance department. Just an all around excellent experience. I honestly never thought I'd care about a car dealership at all and now I'm their biggest fan! More
by Carl and Ralph
Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Richard Andersen, Mace Bradley, Juan Santoro, Eduardo Gomez, Tracy Bracken, Mo Hallak
January 14, 2025
bear best best best best best best best best bear best best best best best best best best best best best best best best best More
by ryansavage444
Verified CustomerOther Employees Tagged: Ryan Matsumoto, Mo Hallak, Jeff Mitchell
January 06, 2025
After 20 plus years with my Hyundai Accent I decided it was time for an upgrade. Eduardo Gomez was our salesman and he made sure to get us the best deal and in the color I was set on. He did a great job my was time for an upgrade. Eduardo Gomez was our salesman and he made sure to get us the best deal and in the color I was set on. He did a great job my daughters and I left South Bay Hyundai extremely happy!! Everyone was so helpful and kind it made it for an enjoyable car buying experience. More
by rexver_31
Other Employees Tagged: Eduardo Gomez
January 02, 2025
Service was quick and thorough. The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of se The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of service provided. More
by BEN@MARTINCHEVROLET.COM
Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Richard Andersen, Tracy Bracken, Tracy Ferrara
November 20, 2024
Great dealership who focuses on customer experience and follows up with each customer to ensure the experience is positive. follows up with each customer to ensure the experience is positive. More
by eric.nilson
Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Ryan Matsumoto, Juan Santoro, Justin Rodriguez
October 04, 2024
Great customer service. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. More
by JULIESCRIVENS
Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Richard Andersen, Ryan Matsumoto, Juan Santoro, Tracy Bracken, Tracy Ferrara, Chris Axume
September 26, 2024
Have dealt with this dealership before since I previously owned a hyundai. Have been happy with the service. owned a hyundai. Have been happy with the service. More
by marystahura
Other Employees Tagged: Anthony Macias , Dealt with someone in finance dept, but not the two listed
September 20, 2024
The best dealership I have been everyone is so nice to you. Now my guy Jeffrey Mitchell he is the one the only best!!! He helped me out alot through some struggles. I now have my car that I wanted I recom you. Now my guy Jeffrey Mitchell he is the one the only best!!! He helped me out alot through some struggles. I now have my car that I wanted I recommend Jeffrey Mitchell 100 % to anyone that is in need of a new vehicle. Also Ryan and Alex helped me out through my finance and I am so happy I recommend them also 100% thanks guys More
by ERNESTOMADRIGAL76
Other Employees Tagged: Ryan Matsumoto, Jeff Mitchell
September 18, 2024
Friendly right off the bat. From the moment they knew I came in wanting to purchase a car, from that day up to the actual day of purchase, they were making sure I was OK without From the moment they knew I came in wanting to purchase a car, from that day up to the actual day of purchase, they were making sure I was OK without being forceful or pushy. Even afterwards, they reassured us their customer service would be the same, regardless of buying a car or not. More
by peterlee0730
Other Employees Tagged: Antonio Lopez , Mr. Jim
September 14, 2024
As soon as I came , each of the representatives looked eager to help me out , even though I had an appointment. Just seeing them willing from the get-go was reassuring. eager to help me out , even though I had an appointment. Just seeing them willing from the get-go was reassuring. More
by peterlee0730
Other Employees Tagged: Antonio Lopez , A Mr. Jim.
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