Alex Ruiz | Page 5

Honest and easy to work with. They answered all of my questions and were authentic! They answered all of my questions and were authentic! More

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After going to Santa Monica Hyundai and not feeling like my requests for lease terms and pricing were heard, decided to go to South Bay Hyundai to try my luck. Antonio and Alex dedicated their time to quick my requests for lease terms and pricing were heard, decided to go to South Bay Hyundai to try my luck. Antonio and Alex dedicated their time to quickly work back and forth on finding the right deal that met my needs. Easy setup to pick up my car the following day via their Uber shuttle service (since my car was not ready and required the pre-delivery inspection, I had to return the next day to do the final walkthrough and sign papers to take my car off the lot) More

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My experience at South Bay Hyundai was awesome! Antonio was very knowledgeable and answered all of my questions on my new Santa Fe. The management team was awesome and came to meet me which was def Antonio was very knowledgeable and answered all of my questions on my new Santa Fe. The management team was awesome and came to meet me which was definitely a plus for the customer experience! I would recommend Antonio and South Bay Hyundai to all my friends and family! More

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The Sales Representative (Anthony) was very professional throughout the buying process, patient with my questions and went the 'extra mile' to help with the few minor issues I had with my new vehicle. Over throughout the buying process, patient with my questions and went the 'extra mile' to help with the few minor issues I had with my new vehicle. Overall, I am extremely satisfied with the dealership's management team, sales personnel and service department. More

by lou24 Verified Customer Verified Customer

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Antonio did a great job helping us and understanding what we were looking for in our car! Would highly recommend this dealership as it was a great experience overall. we were looking for in our car! Would highly recommend this dealership as it was a great experience overall. More

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My experience started out okay, I was happy about the amount of energy put into getting my deal done. After I purchased my vehicle and drove off the lot that’s when things went south. They owe me almost amount of energy put into getting my deal done. After I purchased my vehicle and drove off the lot that’s when things went south. They owe me almost 2k back, and every time I call to find out where my money is no one in management wants to talk to me. Keep asking me to leave my name and number but no one ever calls back. So at this point I’m left to leave a negative review for this experience I’m having with management and finance managers and store managers not returning my calls and not sending me my funds that are due to me. Next step after this is bringing legal help in to get my money so then they gonna have to pay legal fees plus my money. This is ridiculous that things have to get to this point. I purchased in March of 2024 and it’s now going into June in less than 24hrs and still no phone call or check in my mailbox. More

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Great service. Very friendly. Accommodating to my needs. Clean and spacious. Honest. Had the car I wanted. Very friendly. Accommodating to my needs. Clean and spacious. Honest. Had the car I wanted. More

by parker.evans96 Verified Customer Verified Customer

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Antonio was helpful, friendly, knowledgeable and just overall great to work with. No pressure, no hard selling on upgrades. It was all just very straight forward and easy. overall great to work with. No pressure, no hard selling on upgrades. It was all just very straight forward and easy. More

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South Bay Hyundai was awesome! !! They were all honestly very friendly respectful and professional. We felt like family. Everyone we encountered were AWESOME. Ryan made us feel at !! They were all honestly very friendly respectful and professional. We felt like family. Everyone we encountered were AWESOME. Ryan made us feel at easy and heard.He listened to all our needs, wants and concerned and addressed them.He found just the right vehicle we were looking for. Mace is beyond awesome! He answered all questions and was very patient and easy going. He will be recommended to all we know that's looking for a Hyundai. We will be coming back to South Bay for our next car very soon. Juan was great also made to signing of the papers easy. More

by enmperis3 Verified Customer Verified Customer

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The dealership was clean and organized, and the employees made us comfortable and relaxed. We experienced no pressure and they were accommodating in our negotiations for the purchase of a new 2024 Hyundai Tu made us comfortable and relaxed. We experienced no pressure and they were accommodating in our negotiations for the purchase of a new 2024 Hyundai Tucson Limited Hybrid. Prior to delivery, our salesman Brennan McCormick went through all of the features built into the beautiful Tucson Limited. After our deal was made and finalized, Brennan had the car washed and cleaned, and he himself, did the final detailing. Once the car was ready for delivery we entered the vehicle along with Brennan and he went through all of the features once again and guided us through the setup of all the vehicle features personalized to our liking. More

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