49 Ford Dealers near 21074near 21074

It was a pleasure working with Tyler, he was - andersob

It was a pleasure working with Tyler, he was knowledgeable, helpful, and made the process simple.

Service performed well. - JIM170

Service performed well. Rep showed me how to qualify for discount I was not aware of.

Very efficient. - Rlh4four

Very efficient. Friendly staff. Explained everything about the new truck. Setup phone and Ford Pass in minutes.

These guys will bend over backwards to get you the deal - VILODRYER

These guys will bend over backwards to get you the deal you want. If they can't, they will tell you. No xx.

they made it right for me ty for honoring your word . - Chefbuscemi

they made it right for me ty for honoring your word . I'm am satisfied

Curtis Ford & Cory Ford did a sensational job helping me. - aip

Curtis Ford & Cory Ford did a sensational job helping me. 1st Class service. The Best! I am leaving for a 12 hour drive and the light came on to get my oil changed. Without any hesitation, Curtis - Service Manager took me right in and made sure my car was in tip top shape before my road trip. They rotated my tires, checked the car totally and I drove away with a clean shiny car, new windshield wipers, new battery and feeling like the Most Important Person in the World. The Service is beyond amazing and the entire team totally Rock. Thank you Curtis and Team!

MIKE Weatherman did a great job fixing our 2020 Escape - Pagebh

MIKE Weatherman did a great job fixing our 2020 Escape this morning. Thanks so much!

I had a great experience here. - bowlingqueen1975

I had a great experience here. Everything was explained along the way. Ken Brittain was an amazing salesman. We felt satisfied with our new Ranger Raptor and the amount we paid.

The staff is friendly, helpful and trustworthy and - 4ckak

The staff is friendly, helpful and trustworthy and provides excellent customer service.and quality work.

They keep delivering a great buying experience! - Chris_K_Frederick_County

They keep delivering a great buying experience! I’ve bought three cars from them over the last 12 years, and have no regrets or concerns whatsoever. Just pleasant, professional experiences.

I am always very pleased with the whole team at Academy - dwcwkid

I am always very pleased with the whole team at Academy and this service visit was no exception!

Your personnel are professional, courteous, attentive to - Smokeonu

Your personnel are professional, courteous, attentive to customers concerns, and possible resolutions. Your Quik Lane facility is always clean. My service desk technician, was positive, upbeat and displayed a positive demeanor, and very efficient.

Always get prompt and friendly service on my Corvette - psujoepa4you

Always get prompt and friendly service on my Corvette Mason , Bill and everyone else in the service department are great to work with.

I had a great experience at Bob Ruth Ford. - medsales

I had a great experience at Bob Ruth Ford. The selection was amazing and the prices were unbeatable. I bought a 2024 Nissan Altima and the whole process was easy and painless. Ethan was my sales rep and he was very freindly and listened to our needs with no pressure. Great dealership!

They take great care of their customers! - louannreimert

They take great care of their customers! The explained everything that needs done before touching your vehicle. They speak to you face to face.

Jay, the Service Manager was excellent. - Mark

Jay, the Service Manager was excellent. He kept me informed as my service work was done and had my vehicle ready before I expected. Keep up the good work!

Recently, we visited the Auto Show to get an idea on a - Murphys

Recently, we visited the Auto Show to get an idea on a new vehicle. We decided to return to Hoffman Ford since approximately ten years earlier, Joe Latshaw sold us an Escape. We were very pleased with the vehicle and our previous experience. With Joe’s knowledge, assistance, & patience, we found our new 2024 Escape. We would highly recommend Joe! The Murphys

Awesome sales people we were in and out in 2 hours very - Tntwalter7271

Awesome sales people we were in and out in 2 hours very professional and friendly staff!

AVOID this shop. - jcrobbins1993

AVOID this shop. These guys don't know what they're doing and they are terrible at communicating. Specifically John Kernan IV. They had my truck in their shop on two occasions and couldn't figure out why the engine was leaking oil even after having it for almost 5 weeks altogether. They kept telling me to bring it back after 1000 miles for more diagnostics. They were clearly just lazy because I took it to another mechanic and they immediately found gasoline inside the spark plugs and recommended spark plug and fuel induction service, among other engine maintenance that seems to have been overlooked by Ford service techs. Save yourself the trouble and take your car elsewhere.

I have purchased numerous vehicles from Keystone Ford and - fordguy

I have purchased numerous vehicles from Keystone Ford and they are always great to deal with in every aspect! Frank Blood (salesman) is great to deal with, and I will always look for a new or used vehicle at Keystone before I look anywhere else.

Avoid this dumpster fire of a dealership. - colt.pittman

Avoid this dumpster fire of a dealership. Ford should be ashamed to let this place use their name. As a lifetime Ford owner who has owned 9 Fords, I scheduled an appointment for a recall a week in advance as I live 40min away for 9am on my day off to ensure we would have 2 vehicles and not have to wait around for the ~2hr it should take max to perform this recall. Being early was to ensure I would be back in time to get my daughter off the bus. No call for over 3hrs of blundering around hagerstown, so I stop back in at 1215 to get an update. I was informed they had not started it and would get it done by the end of the day (5pm). The rude employee stated the appointment is just a drop off time but they'll get to it when they get to it. This is the opposite of what I was told when I scheduled the appointment and is completely unacceptable. I had to run home to get my kid off the bus and make another trip to hagerstown wasting gas.

Terry was wonderful and had the car ready as soon as I - jimschultz121

Terry was wonderful and had the car ready as soon as I pulled up. It was a good car search experience without any pushy sales tactics. She was extremely personable and considerate.

I was very impressed with how smoothly the whole process - ddgirl63

I was very impressed with how smoothly the whole process went, our salesman Dave Thomas was fantastic, the finance man was very friendly and the process was very organized and quick, we love our new vehicle.

I came in the other day for a regular maintenance check. - darobshaw

I came in the other day for a regular maintenance check. My assigned service advisor was Bryanna Tate. She was very friendly, attentive, and knowledgeable. She provided a clear and detailed repair estimate. In discussing the services identified in the repair estimate, she invited questions, and answered respectfully. Some of the necessary work required ordering parts, and a later return for the service. That evening, I received a voice mail from Bryanna informing me the parts had been ordered and delivered, and that I could call back to schedule the service. I appreciate the timely response and her effort to complete the job.

Everyone was great, even though buying any vehicle takes - kittyknill

Everyone was great, even though buying any vehicle takes some time, they were efficient, professional and very helpful. Extremely satisfied with my purchase and with the expertise/experience demonstrated by Da'raune and John from this dealership.

I had a great experience dealing with ciocca . - holdenr672

I had a great experience dealing with ciocca . My salesman, Rob Mentzer was a great help . He took the time to talk to me and helped me find the best deal . I would recommend talking to Rob if you are looking for a vehicle. Thank you!

Corey was very knowledgeable and friendly. - Nelson and Lisa

Corey was very knowledgeable and friendly. It was a no pressure/efficient experience. Highly recommend Corey!

I would just like to thank Mitch and Cowboy for the - gegehunt66

I would just like to thank Mitch and Cowboy for the courteous, kind, and expeditious way that they handled my purchase. I am very pleased because I got the type of vehicle that I wanted at a reasonable price, mileage and monthly payment. I would purchase from them again and would recommend them to friends and family. I give them both (5) STARS.

I tried to buy a truck from this dealer but they sold it - Jim P

I tried to buy a truck from this dealer but they sold it out from under me. I had been working with Joe at Plaza Ford for about two weeks on an F-450 that was ordered for a customer and the buyer was having issues with financing. Finally I got the word that the truck was available and I could purchase it. I told Joe that my preference was to use my financing, then his financing or I would pay cash. Joe sent me an official quote, a credit app and asked for a picture of the front and back of my drivers license. I applied at my bank, completed and returned his credit app, a picture of my drivers license and secured insurance. I even offered to put a deposit down on the truck. The next day Joe went dark, would not answer text or phone calls. I called the dealer who transferred the call to Joe who then informed me that they sold the truck to another customer. He could at least had the intestinal fortitude to let me know the truck was not available instead of hiding. I contacted the General Sales Manager (Hugh), who listened to my story but had little to offer than sorry. As a business owner myself I do not appreciate Hugh and team waisting my time. As a potential customer I believe I did everything possible to negotiate in good faith and do not believe this situation should have occurred. I did receive call backs from Hugh and Darren apologizing for the situation. From what I gathered from the conversations, several salesman had buyers for this truck. It is close to the end of the month and being in sales myself, I understand they wanted this sale in Nov and not let it slip into Dec. I believe Joe is not the top salesman at Plaza Ford as another salesman sold to management that his buyer was ready to wire the money and didn't mention I was willing to pay cash. I assume that getting the sale in this month was more profitable to Plaza Ford than also having the revenue from financing. If Mr Walls (President/owner at Plaza Ford Inc) is listening, Hugh might be a nice guy, but if he is not managing his sales people and have well defined processes in place he is not helping your business. From my point of view, I see neither of these two things.