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Chapman Ford
Columbia, PA
82 Reviews
At Chapman Ford of Columbia, we like to think of ourselves as more than just a place to get a great deal on Ford vehicles. We're a place where drivers from all over Pennsylvania can turn to when they want first-rate, personalized customer service they can brag about to their friends. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer first!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 82 reviews
September 24, 2026
The technician was very helpful and sent updates during the service and the work performed was satisfactory the service and the work performed was satisfactory More
by craig.x.mowrer
Employees Worked With
September 18, 2026
Made an appointment to get inspection and four new tires which I needed in an alignment week later showed up was there was told how long it would take in about 15 minutes later I get told by the service per which I needed in an alignment week later showed up was there was told how long it would take in about 15 minutes later I get told by the service person that they don't have the tires yet kind of a big fail if you asked me More
by Salongs19
Employees Worked With
None
September 03, 2026
They have sales staff that listen to you and hear what your saying. Service department has been great so far! your saying. Service department has been great so far! More
by brennerg38
September 02, 2026
(Had a recall taken care of. )Felt it took to long for car to be picked up. Service was fine. Driver was nice. Maybe you should have more than one valet driver. )Felt it took to long for car to be picked up. Service was fine. Driver was nice. Maybe you should have more than one valet driver. More
by Jeff.eberly
Employees Worked With
Dan
August 26, 2026
Fabian was polite, professional and kept me updated on my vehicle. He took the time to see if any parts were under warranty, and some were. Great customer service!!! vehicle. He took the time to see if any parts were under warranty, and some were. Great customer service!!! More
by Gmahake06
Employees Worked With
Fabian
August 20, 2026
absolutely amazing customer service. Keith really took care of me with helping me Find exactly what I’m looking for. Denise and Josiah were also amazing when it came to picking up the ca Keith really took care of me with helping me Find exactly what I’m looking for. Denise and Josiah were also amazing when it came to picking up the car. This is my first time buying a car through a dealership and I 100% chose the right one. More
by Breegraham95
