30 Illinois Volkswagen Dealers

Eddie is the best seller in all Chicago, he helped me and - Mykola

Eddie is the best seller in all Chicago, he helped me and my friends to buy 4 new Taos Thank you so much! See you in December to process another 2 new Taos!

This dealership was awesome. - kyle

This dealership was awesome. My car broke down, and they had it in same day and got a rental for me immediately. Volkswagen of the Quad Cities had me jump through so many hoops, but the Crystal lake dealership was amazing. Will not bring my cars anywhere else.

Had a great and easy experience working with Edwin at - Stephany

Had a great and easy experience working with Edwin at Countryside Volkswagen. Edwin is knowledgeable and took the time to understand my preferences. Makes you feel like family!

I bought a brand new kia soul today . - diamondlady4657

I bought a brand new kia soul today ....and I was very happy with the friendly staff! They made you feel at ease with the buying process. Buying process can be very challenging, but with Micha as my salesman...he went thru all my options on the car..the loan officer was very efficient, other managers came up to welcome me. A very clean dealership! You can see they take pride of the dealership n the clients they serve. I would recommend anyone that has dealt with other dealerships n there half way of doing things to come to Napletons for a change...you won't regret it!

I wanted to say that this was my second purchase at this - Anita L

I wanted to say that this was my second purchase at this dealership. I am very pleased and happy with finance (Erik Dixon) he makes it happen! You have a budget and a limit, you tell him what you are working with and he makes it happen. (David Turner) the used car manager, I can’t say enough nice things about him. He goes out of his way to put a smile on peoples face. He really works hard to make it work as well. You tell him what type of vehicle you’re looking for and he’s on it immediately. He even gives you the ball park of what your car you’re purchasing will cost every month. He works with you in your trade in as well. My sales guy (Daniel Sepulveda) was pleasant through the whole experience. I knew what I wanted and what I was looking for and he was so easy to work with. He doesn’t pressure you. The whole experience was smooth. I wanted to say thank you! I wanted to say that this was my second purchase at this dealership. I am very pleased and happy with finance (Erik Dixon) he makes it happen! You have a budget and a limit, you tell him what you are working with and he makes it happen. (David Turner) the used car manager, I can’t say enough nice things about him. He goes out of his way to put a smile on peoples face. He really works hard to make it work as well. You tell him what type of vehicle you’re looking for and he’s on it immediately. He even gives you the ball park of what your car you’re purchasing will cost every month. He works with you in your trade in as well. My sales guy (Daniel Sepulveda) was pleasant through the whole experience. I knew what I wanted and what I was looking for and he was so easy to work with. He doesn’t pressure you. The whole experience was smooth. I wanted to say thank you!

Great staff, knowledgeable and really strive to - Theohan

Great staff, knowledgeable and really strive to understand and find us the exact car that we were looking for. Would 100% come back here.

I was able to get a same day appointment and the - Jspears3

I was able to get a same day appointment and the maintenance was completed within the estimated time. I appreciate the car wash. My service rep, Cristie, was both professional and nice.

Ricardo Echeverria has been instrumental in making an - JSL

Ricardo Echeverria has been instrumental in making an easy purchasing decision on a new vehicle. It all came about because of his knowledge, professionalism, pleasant personality, accommodating nature, no pressure and ongoing patience trying to find the right vehicle. Ricardo is a huge credit to the staff of Bill Jacobs Volkswagen.

Robert was very helpful to find my family a new suv. - Happy Customer

Robert was very helpful to find my family a new suv. His knowledge and kindness was appreciated.

These people are honest and hard-working. - Whiro

These people are honest and hard-working. Their sales department is not at all pushy, and their service department knows its stuff. The only real criticism I have is that they are a Volkswagen dealership, and not something classier like Audi. I've never really liked Volkswagen much as a company, but I buy their cars any way, because they are cheap and reliable.

100% great customer service 100% professional customer - EM

100% great customer service 100% professional customer care, everyone that my wife and I came in contact with was great. Andrew in sales,John in finance, Chris the sales manager and Gabrielle General manager

I felt the need to write this review as a thank you to my - Debbiefayenowak

I felt the need to write this review as a thank you to my sales rep AARON He went beyond my expectations in all matters of my purchase of my 24 Atlas.. Hawk VW is blessed to have a representative AARON on staff With much appreciation Deb Nowak

Merry Christmas and Happy New to my friends at Larry - Alayna and Richard Arrington

Merry Christmas and Happy New to my friends at Larry Roesch VW. What a wonderful experience . My husband and I worked with JR, Eric and Marijana. Great sales team, awesome experience and wonderfully happy with our purchase. With Every step this team helped was with questions, concerns and a great ending to what could have been a stressful sales process. Marijana made the financing and super joyful experIence. She is a very knowledgeable and friendly finance representative and we enjoyed working with her. To the Roesch Family, we look forward to many more years of wonderful service and great friendships. Thank you for everything you do everyday for everyone. To George, Irma, and Pat see ya in service as per usual. Happy New Year Service Department. 🎉🎉 Arlen, Thank you for your special attention to getting us on the road after the purchase process. We are thankful and appreciative of all the time you took to show us the app and how it worked and all the finishing touches and how to use all our new “bells and Whistles”. You’re awesome!!! Again Roesch team, a huge THANK YOU! We look forward to more good times coming in 2024!!! Happy New Year from the Cruzat and Arrington Family!!! 🎉🎉🎉🎉

Grayson and the other personnel at Lou Bachrodt Auto Mall - Gloria

Grayson and the other personnel at Lou Bachrodt Auto Mall in Rockford, Illinois, were very helpful and made my car buying experience easy. I purchased a 2025 Buick Encore GX and I just love it!! I would definitely recommend the Lou Bachrodt Auto Mall and the salesman, Grayson. He made me feel very at ease and comfortable. I am very happy with my purchase and the help I received.

I just bought a 2021 VW Tiguan and traded in my 2019 - Scott Hall

I just bought a 2021 VW Tiguan and traded in my 2019 Tiguan. I drove down from Madison, WI, and it was a pleasant buying experience. My salesman Jack and his Sales Manager were very customer service minded, and we were able to quickly strike a fair deal for each of us. Also kudos to Jared who found and overnighted my garage door opener that I left behind. Great service after the sale. The only negative was dealing with the F and I agent Scott. Very high pressure to buy a $3500 extended service plan and acted quite annoyed when I didn’t. I realize that his job is to sell loans, insurance and ESPs, but it is important to also be gracious when someone is paying with cash. Overall, it was a very good shopping experience, and we love our new car!

Excellent, speedy service for my 1st diesel oil change. - choco4hire

Excellent, speedy service for my 1st diesel oil change. Amanda exceeded my expectations for vehicle check in and checkout. The person that processed my payment was also very nice. Service took 1 hour which fit my schedule perfectly. Will definitely come back for more services when the time comes. A+++

I want to give a big shoutout to this place! - Mohamed Elhelw

I want to give a big shoutout to this place! They truly know what they’re doing. Their service representatives are highly professional, and their managers are equally outstanding. The technicians are incredibly dedicated to addressing your concerns, leaving you with the confidence that they’ve got your back every step of the way

We drove 7 hours to look at a suv. - saquarterhorses

We drove 7 hours to look at a suv. Justin was amazing and answered all my questions before we even left. They were so accommodating!

This is the best dealership on the strip! - Electric Bill

This is the best dealership on the strip! Abe is a salesman who cares and is honest Abe like our State President! He made wonderful the purchase of the best car we have ever owned the electric ID4. Mo handled the finance of seamlessly and fairly. Truly the coolest purchasing of a vehicle experience ever. Go there now and get your EV spaceship like vehicle now!

Drove almost an hour away here to possibly trade in my - wroblewskki

Drove almost an hour away here to possibly trade in my lease early and to test drive a used car. There were a lot of issues with my lender that made the sales staff go through more hoops than they had to but they were persistent and went out of their way to get me in my car and at the price I was comfortable with. You don’t get this kinda of service anywhere. Tom Ibrahim & Adnan Hebibovic took my experience above and beyond my expectations. The only downside of my experience is that they denied my offer of buying them a drink. It is what it is I guess. Thanks again guys, you guys really were awesome!!

It is a pleasure to be served by Daniel Magana, he helped - Jordan

It is a pleasure to be served by Daniel Magana, he helped me with the purchase of my car and with required maintenance.

I completely disagree with all the keyboard Karen's on - don

I completely disagree with all the keyboard Karen's on here. I had a fantastic experience with Dixon Ford/VW. I will definitely be back!

I purchased used vehicle from there and i am very happy - milenabg2004

I purchased used vehicle from there and i am very happy with the choice and the condition of the vehicle. Jack R. was very professional and helpful and the manager and financial person too! I will definitely go there again !

Brandon was great to work with! He made this the best car... - ajett3489

Brandon was great to work with! He made this the best car buying experience ever!

If you are looking for a service department that truly - brianna.clark

If you are looking for a service department that truly cares about its customers and does exceptional work, this IS the place to go. While there are several locations nearby where I can get my VW Beetle serviced, I choose to drive an hour to Marion, Illinois because of the quality of service, kind staff, and knowledgeable technicians. My Beetle is my baby, and this service department treats her as such, even going as far as remembering my car’s name, Stella. The folks at Volkswagen of Marion always do an excellent job but it was my visit in April 2023 when the team showed me just how exceptional their service can be, especially Brian Evans and Rich Lewis. They stayed in contact with me while their technicians team spent several days pinpointing what was wrong with my car. My biggest concern was having some form of transportation during this time. Well, they quickly squashed that concern by giving me a vehicle to drive while mine was in the shop. When my Beetle was fixed, they brought it back to me looking brand new inside and out with gas in the tank. As a woman, dealerships and service departments can be intimidating. Historically, the automotive industry has been male-dominated, and as a result, women are sometimes stereotyped as not knowing much about cars. Luckily, it’s not like that at the Volkswagen of Marion service department. If I could, I’d give the service department at Volkswagen of Marion way more than a five-star rating as they continue to exceed my expectations.

Best place around for lip service. - Just say no

Best place around for lip service. They're all talk, no action. Seriously, go ANYWHERE else to buy a vehicle. Once these cons get your money, they're done with you. They could care less about building a loyal customer base. While many dealerships are shady, these fools take it to a whole new low.

Naveen Howard i brought a Volkswagen there a couple of... - h09004119

Naveen Howard i brought a Volkswagen there a couple of weeks ago the service was great the process was easy the sale people there are great .but the sale person i had was very nice and knowledgeable about Volkswagen he made the process so painless I don't like shopping for cars but my sale person made it enjoyable Mr. Ken Brown is a great salesmen I'm going to recommend all my family and friends to Mr. Brown. Naveen Howard

I had a great experience with the salesman being willing - syrus64209

I had a great experience with the salesman being willing to video chat with me and fully look over the car. He was quick to respond and get me answers to my questions. Also managed to pull off having my car delivered fast as possible.