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City Volkswagen of Chicago
Chicago, IL
4,261 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,261 reviews
August 22, 2026
Glad to have crossed paths Ray Cotto in this dealership. An understatement to say he did everything he could cause he went above and beyond with his help and patience. Nothing but praises for this dealershi An understatement to say he did everything he could cause he went above and beyond with his help and patience. Nothing but praises for this dealership and Ray! More
by srortiz22
Employees Worked With
August 22, 2026
Sneaky. Agreed on price with salesman. When I went into finance office, I was given a new price and was rushed to sign multiple documents. Giving these guys Agreed on price with salesman. When I went into finance office, I was given a new price and was rushed to sign multiple documents. Giving these guys my trust, I foolishly signed, and did not notice until I got home. More
by Socialmediacova
Employees Worked With
August 21, 2026
Very good service ask for Alex for your next vehicle purchase. Happy with my new vehicle! purchase. Happy with my new vehicle! More
by chunyuanw66
Employees Worked With
August 21, 2026
Good service from Alex and the staff. Purchase Tiguan here and live it. Highly recommend Purchase Tiguan here and live it. Highly recommend More
by Yilinlee4321
Employees Worked With
August 19, 2026
Laura was so accommodating and easy to work with. She shared all the details that make the Taos the right choice! She steered me to the monument grey color for the car. What a great recommendation! She shared all the details that make the Taos the right choice! She steered me to the monument grey color for the car. What a great recommendation! A perfect choice and I’ve received many compliments. I recommend Laura as a great choice when considering your new car purchase! More
by Ilcaexperience
August 13, 2026
Friendly, Informative, she does it all from start to finish to deliver your vehicle. It was definitely a delightful experience. finish to deliver your vehicle. It was definitely a delightful experience. More
by rickbedony
Employees Worked With
August 08, 2026
I had the most Amazing experience at City VW! My sales professional, Alex was absolutely phenomenal! So personable and courteous! My wish was his command! This is my second vehicle and I’m a fore My sales professional, Alex was absolutely phenomenal! So personable and courteous! My wish was his command! This is my second vehicle and I’m a forever customer—you should be one, too! More
by S Stanton
