Juan Fuentes

I had such an amazing experience purchasing my first SUV at City VW Chicago! I couldn’t be happier with my new car, but what really made the experience special was working with Laura. From the very beginnin at City VW Chicago! I couldn’t be happier with my new car, but what really made the experience special was working with Laura. From the very beginning, she was incredibly helpful, patient, and genuinely cared about finding the right vehicle for me. She listened to exactly what I wanted, answered all of my questions, and never made me feel rushed or pressured. Laura made what can normally be a stressful process feel exciting and easy. She stayed on top of everything from beginning to end and made sure I was comfortable and happy with my decision. I truly felt like she wanted me to find my perfect SUV, not just sell me a car. I absolutely love what I ended up with, and I have her to thank for making my first SUV purchase such a great experience. I would 100% recommend asking for Laura if you’re looking for a new vehicle! Also, thank you to Juan for helping make everything come together and to Lazaro for working with us on our trade and getting us a great deal. And of course, thank you to David in finance! He was friendly, knowledgeable, answered all of our questions, and made the final part of the process quick and easy. We really appreciated how comfortable he made everything. Overall, such a great experience with Laura and the entire team. I left extremely happy with both my new SUV and the service I received. More

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I had the most Amazing experience at City VW! My sales professional, Alex was absolutely phenomenal! So personable and courteous! My wish was his command! This is my second vehicle and I’m a fore My sales professional, Alex was absolutely phenomenal! So personable and courteous! My wish was his command! This is my second vehicle and I’m a forever customer—you should be one, too! More

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Literally the best, I felt so taken care of and they made sure I drove home with the perfect vehicle for me and my family. Laura was amazing, she truly cared and made sure I had a great rate! I would absolut sure I drove home with the perfect vehicle for me and my family. Laura was amazing, she truly cared and made sure I had a great rate! I would absolutely recommend this dealership to everybody! I love my new Atlas!!! More

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Alex was great! I walked in told him it was my first time buying a car. I told him what I was looking for exactly and he made the deal so seamless! An amazing exper I walked in told him it was my first time buying a car. I told him what I was looking for exactly and he made the deal so seamless! An amazing experience. More

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This car buying purchase went way smoother than I expected which is a huge plus. I worked with David Hernandez on the vehicle purchase and have nothing but great things say about him and his level of expected which is a huge plus. I worked with David Hernandez on the vehicle purchase and have nothing but great things say about him and his level of service and communication I received from him. Hes great with open communication and kept me informed throughout the entire process from start to finish. Thank you, David! More

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Just purchased my third vehicle from Edgar at City VW of Chicago, and once again, it was a great experience. Edgar always makes the process simple, smooth, and easy from start to finish. He’s knowledg of Chicago, and once again, it was a great experience. Edgar always makes the process simple, smooth, and easy from start to finish. He’s knowledgeable, professional, and genuinely cares about his customers. He kept me informed throughout the process, answered all my questions, and made sure everything went seamlessly. Thanks again to Edgar and the entire team at City VW of Chicago. After three vehicle purchases, it's easy to see why I keep coming back. I highly recommend Edgar to anyone looking for a hassle-free car-buying experience! More

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Great experience all around! David made buying a car easy and stress-free. Super helpful, honest, and friendly. Everything went smoothly and I’m very happy with my purchase. David made buying a car easy and stress-free. Super helpful, honest, and friendly. Everything went smoothly and I’m very happy with my purchase. More

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Excellent service Edgar and Juan thank you so very much I appreciate your help thanks. appreciate your help thanks. More

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Just got my Tiguan R-Line in the avocado green and it’s amazing. Traded up from our 24 Taos SEL to the 2025 Tiguan R-Line and really couldn’t be happier. Thank you Ray for all that you did to help me get i amazing. Traded up from our 24 Taos SEL to the 2025 Tiguan R-Line and really couldn’t be happier. Thank you Ray for all that you did to help me get into this car! More

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Very good! Come see David and Juan They helped me buy my new 2026 Tiguan Come see David and Juan They helped me buy my new 2026 Tiguan More

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