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Fox Valley Volkswagen of St. Charles
St Charles, IL
229 Reviews
Fox Valley Auto Group is not just about selling and repairing vehicles. We strive to be much more and it is certainly more than two simple words.
We want to MOVE our team members to a better place in their lives by working at our company. We pride ourselves on promoting from within and moving our employees through training to their full potential. Our team members are our biggest asset and resource to better serve our customers. When they are MOVED in a positive way, they MOVE our customers in the same direction.
We want everyone who is in contact with our team members every day to be MOVED. Moved in many ways, but always for the better; better than before their interaction with us; whether it is financially, spiritually, emotionally and of course, professionally. Simply put, we want to move individuals to a better place in their lives. Imagine the impact we have on others with this as our focus. This is what it truly means to be of service.
As one of Illinois’ largest volume Volkswagen dealers we offer a huge selection of both new and pre-owned automobiles. Looking for a Certified VW? Fox Valley Volkswagen of St. Charles ranks in the top 10% in the country for certified VW sales. If that isn’t enough, our customer satisfaction also ranks in the top 10% for VW dealers in the United States. With so much to offer isn’t it time to stop by our store and be “moved”.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 229 reviews
July 11, 2026
I am extremely happy with my experience at Fox Valley Volkswagen!! John was wonderful to work with….very pleasant, honest,helpful,& patient with answering all my questions!! I am very happy with my car Volkswagen!! John was wonderful to work with….very pleasant, honest,helpful,& patient with answering all my questions!! I am very happy with my car & would definitely recommend this dealership if looking for a new or used car!!! More
by lindakrese
Verified CustomerEmployees Worked With
July 08, 2026
Great sales experience. David and team were awesome. This is my second purchase from this dealership. I would go there again. David and team were awesome. This is my second purchase from this dealership. I would go there again. More
by mariann.giudice
July 05, 2026
Excellent experience. Mirta, Chris and Stefan made sure we got everything we asked for. Service Dept is wonderful as well. Mirta, Chris and Stefan made sure we got everything we asked for. Service Dept is wonderful as well. More
by ID.4 ksksks
Employees Worked With
Other Employees :
Mirta (Sales) and Stefan (Finance)
July 03, 2026
Fox Valley Volkswagen is an honest, no-pressure dealership. They have a friendly staff and good retention. I have purchased and serviced vehicles with them for the past 20 years. dealership. They have a friendly staff and good retention. I have purchased and serviced vehicles with them for the past 20 years. More
by 2cegan2
Employees Worked With
Other Employees :
Aaron
July 02, 2026
Went in after seeing the listing for the 2023 s3 and David made the sale easy and wasn’t pushy like other dealers. Kept it honest the whole way and didn’t charge me for outrageous dealer packages that a David made the sale easy and wasn’t pushy like other dealers. Kept it honest the whole way and didn’t charge me for outrageous dealer packages that are usually added. Would definitely work with David again if I ever need another vehicle! More
by chrisd1200
Employees Worked With
June 26, 2026
The sales person, John Bautista, was excellent, knowledgeable and courteous. The place is spacious and all the people very kind. knowledgeable and courteous. The place is spacious and all the people very kind. More
by CARLOS.OURIVIO
Employees Worked With
June 19, 2026
Stands out from the crowd in the best of ways. Refreshing how any questions quickly addressed in well communicated manner. Efficient, professional, personable. Every staff member wanted to provid Refreshing how any questions quickly addressed in well communicated manner. Efficient, professional, personable. Every staff member wanted to provide best Customer Service experience. Other dealerships should take note. They are a leader. More
by rghavrin
June 16, 2026
I brought my car in because of a recall and it was taken care of by the service department very quickly. I really appreciated the fast service. Josh was so thoughtful and helpful in his assistance. Thank yo care of by the service department very quickly. I really appreciated the fast service. Josh was so thoughtful and helpful in his assistance. Thank you. S. Lee More
by SLEEFLOWER46
Employees Worked With
June 08, 2026
Great experience, John B. went above and beyond to make sure that we were completely satisfied with everything. John made sure the process was done timely and efficiently. We went above and beyond to make sure that we were completely satisfied with everything. John made sure the process was done timely and efficiently. We are very happy with our new vehicle. I highly recommend using John B. for all purchases with Fox Valley Volkswagen. Thanks again to John and his team! More
by w3ld3r
Employees Worked With
June 02, 2026
It was a very pleasant, non pressure buying experience. Everyone that helped us, was cheerful and knowledgeable.. Everyone that helped us, was cheerful and knowledgeable.. More
by michaelsjohn
